DM

DAREN MULLINS

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(52 reviews)
85

SJ
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Sherry J.
Connelly Springs, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great and friendly service
Will be back ,had a great experience with this dealership.
Everyone was very knowledgeable
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 03/28/2022 05:55 AM

Thank you so much for taking the time to fill out the survey and for giving your advisor Daren a great review. We love hearing that you had a great service experience here at Paramount, and always strive to give our customers the best. We appreciate your business and look forward to your next visit!

Lorie Morgan
Customer Relations Manager
Paramount Auto Group 828-838-1256 dmorgan@paramountauto.com
Employees worked with

KG
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Kenneth G.
Hickory, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
verified customerVerified Customer
10
Category: Service
state inspection
inspection done very quick
Employees worked with

LA
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Luis A.
Conover, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Routine maintenance and recall repair
Completely painless experience. Very friendly and efficient personnel. Will return.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 03/16/2022 10:19 AM

Luis,
Thank you so much for taking the time to fill out the survey and for giving your advisor Darren a great review. We love hearing that you had a great service experience here at Paramount, and always strive to give our customers the best. We appreciate your business and look forward to your next visit!
Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420

Employees worked with

TM
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Trudie M.
Lincolnton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recall Repair
Friendly workers, fast service.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 03/11/2022 06:15 AM

Trudie,

Thank you so much for taking the time to fill out the survey and for giving your advisor Darren such a great rating. We always strive to give our valued customers the best service experience possible. We greatly appreciate your business and look forward to seeing you again! 

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

EB
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Erika B.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellence service
Friendly workers, fast service
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 03/11/2022 06:33 AM

Erika,

Thank you so much for taking the time to fill out the survey and for giving your advisor Daren such a great review. We always strive to make sure our customers have the best service experience imaginable here at Paramount, and we're very happy to hear yours was a great one. We appreciate you business greatly and look forward to seeing you next time! 

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

KG
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Kenneth G.
Hickory, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
verified customerVerified Customer
10
Category: Service
state inspection
inspection done very quick

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/08/2022
Service Type: Maintenance
5
Category: Service
inspection
state inspection is questionable....your survey is to repetetive
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 03/08/2022 03:04 PM

Kenneth,
I am sorry to hear that your experinece in the Paramount Hyundai Service department was not a 5 star experience. I would like to discuss your concerns with you in more detail. It is our goal to treat customers as we ourselves would like to be treated. Please call or email me at you earliest convenience.
Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420 dmorgan@paramountauto.com

LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 03/28/2022 05:58 AM

Kenneth,
It was so nice to speak with you the other day! We so appreciate you taking time to rescore Daren and the team at Paramount, we always strive to give our customers the best. We appreciate your business and look forward to your next visit!

Lorie Morgan
Customer Relations Manager
Paramount Auto Group 828-838-1256 dmorgan@paramountauto.com
Employees worked with

SJ
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Stephen J.
Shelby, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
work was performed as needed
work was performed as needed
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 03/02/2022 11:08 AM

Stephen,
Thank you for taking time to respond to the survey for Daren and Paramount Hyundai Service Department. We appreciate you and always look forward to seeing you when you come fo rservice. 

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

KS
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Kenyada S.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Broken valve
Very good customer service and fixed my car in a timely manner
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 02/25/2022 12:52 PM

Kenyada,
Thank you for taking time to complete your review of your service experience with Daren and Paramount Hyundai on the Sure Critic web site. We appreciate you and welcome you into the Paramount family and friends circle! We look forward to seeing you when you are due for regular service.
Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420

Employees worked with

CC
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Catherine C.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always excellent service
I have been taking my Hyundai cars to Paramount Hyundai for years. I have always been very pleased with the service
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 02/25/2022 09:13 AM

Catherine,
Thank you very much for taking time to give Daren and Paramount Hyundai such a great review of your service experience. You made our day so much better with your praise! We genuinely enjoy seeing you.

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

AB
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Alberto B.
Hudson, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
I don’t like comments. If you insist, next time I will not give any review period
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 02/01/2022 06:00 AM

Alberto,
Thank you so much for taking time to give your advisor Daren and the service department at Paramount Hyundai such a great review! You are very important to us and we have taken your comments to heart. We strive to treat everyone as we would like to be treated and value your friendship as well as your business. 

Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420
Employees worked with

MM
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Marsha M.
Conover, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great servce
Had a Hyundai for over 20 years. Love the warranty and quality.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 01/04/2022 05:46 AM

Marsha,
Thank you so much! First, for your many years of loyalty to Paramount Hyundai! Second, for your great praise of the Hyundai Service Team at Paramount! We appreciate your comments and value your opinion of us. We look forward to seeing you each and every time you come for service.
Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420

Employees worked with

JL
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Joan L.
Statesville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
They always do a great job!
Paramount always accommodated my time I need to come and are always professional and friendly while I am waiting.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 12/13/2021 05:57 AM

Joan,
Thank you so much for taking time to give Paramount Service the great reivew of your experience. We strive to treat you as we would like to be treated and we listen to your comments. We look forward to many years of friendship to come.

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

Verified Customer
Lenoir, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2021
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
Oil change
Service drive up is confusing. Went to check vehicle in and was told to get back in car and drive in service bay.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 12/09/2021 06:27 AM

Thank you for taking time to give Paramount Hyundai your review of your service experience on the Sure Critic web site. We at Paramount try to treat others as we would like to be treated. All we can do is try again and do better on the next visit with the knowledge you have given us to move forward with. Thank you again and we look forward to seeing you and winning your confidence in our customer service! 

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

LL
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Laura L.
Autryville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great experience
Professional quick service.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 12/06/2021 06:33 AM

Laura,

Thank you so much for taking time to give Paramount Hyundai Service such a great review on the Sure Critic web site of your experience! We strive to treat you like we would like to be treated and listen to you. We look forward to seeing you on your next visit and appreciate your loyalty and friendship.

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

CC
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Catherine C.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good service
I am always assured of good service when I take my Santa Fe to Paramount. I have taken our vehicles here for years. .
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 12/06/2021 06:33 AM

Catherine,

Thank you so much for taking time to give Paramount Hyundai Service such a great review on the Sure Critic web site of your experience! We strive to treat you like we would like to be treated and listen to you. We look forward to seeing you on your next visit and appreciate your loyalty and friendship.

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Employees worked with

VP
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Vivi P.
Lincolnton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Routine scheduled service
Courteous and friendly personnel.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 11/22/2021 06:06 AM

Vivi,
Thank you for taking time to give Paramount Hyundai Service and your advisor, Daren, such a great review on the Sure Critic web site. We welcome you to the Paramount family. We strive to treat everyone the way we would like to be treated, with respect and honesty. We look forward to many years of friendship to come. 

Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext. 2256

Employees worked with

CC
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Corey C.
Valdese, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Review
My experience was honestly the best!
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 11/15/2021 05:56 AM

Corey,
Thank you for taking time to rate Paramount on the Sure Critic web site! We do appreciate you and your opinion.
We want you to feel a part of the Paramount family and we try to treat you as we would like to be treated. 
If I can ever help you, please do not hesitate to reach out.

Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext. 2256

Employees worked with

AS
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Ashley S.
Newton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast, efficient, easy
The staff were stellar at responding to my inquiry online. Had the appointment booked, test drive complete, and the Tucson keys in my hand in less than 48hrs! Stellar at making my budget work for me and the service options available cannot be beat! My husband and is in the market for a new car and I know where we will be going ☺️
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 11/12/2021 05:51 AM

Ashley,
Wow! Thank you so much for the fantastic review on the Sure Critic web site. We appreciate you taking time out of your day to let everyone know how pleased you are with your experience in our service department at Paramount. 
We strive to treat folks the way we would like to be treated, with mutual respect and dignity! When you are ready for that purchase, please let us know and we will be happy to help you.
I personally look forward to seeing you on your next visit and wish you and your family Happy Holidays!

Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext. 2256

Employees worked with

Verified Customer
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Owner
We have 4 Hyundais in our family and we are very happy with them.
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 11/05/2021 12:33 PM

Thank you so much for taking time to give Paramount Hyundai such a GREAT review on the Sure Critic web site! We strive to treat you as we would like to be treated.
We appreciate your loyalty to the Hyundai brand and to Paramount. We look forward to many years of friendship.
We look forward to seeing you on your next visit. 

Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext 2256

Employees worked with

MG
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Marisol G.
Taylorsville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Steering issue; Great service!
Daren & Sean did a great job. They fixed my original service issue and were able to diagnose a separate issue I was unaware of. I scheduled my service online and had all repairs completed same day. Thank you
LORIE M., Customer Relations Manager from Paramount Hyundai of Hickory responded on 11/05/2021 06:23 AM

Thank you, Marisol, for taking time to give Sean and Daren such a great review on the Sure Critic web site!
We appreciate your business and look forward to many years of working together to keep your car in the best shape it can be. 
I look forward to seeing you on your next visit.

Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext 2256

Employees worked with
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