ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 4 hours ago
John W. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service and pricing"
We now routinely take our vehicles to A & D. Just had what we thought might be a serious problem with our truck and it was a minor problem they fixed for very little cost. Had some small rust spots fixed at little cost and also new windshield wipers installed for not much cost. Also they provided substantial information on some car brand and models we are considering buying.
Vehicle: Ford F-150
Service Date: 06/21/2017
Review Created: 06/23/2017 08:07 AM
Kenneth T. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair"
Great fast service. Done right the first time
Vehicle: Buick Enclave
Service Date: 06/19/2017
Review Created: 06/21/2017 03:12 AM
Pam G. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pam said the business was great. Everyone was polite. They explained everything well and called when there was a problem. They are trustworthy and they understand the value of customers.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/16/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
Mercedes L. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mercedes said the nice service provided by this business was very good. They helped her find a cheaper option for her repairs.
Vehicle: Honda Accord
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Chris C. on 06/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Chris said this business did a good job but there was a large grease stain left on the carpet of her vehicle and she did not receive an invoice.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Chad M. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chad said this business did a great job.
Category: Service
Service Date: 05/19/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Susan B. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific place"
As usual my time with the staff of A & D Repair was a great experience . All the staff, Don, Sam, Roy, Eric, Amanda and the others are helpful and professional. My car was diagnosed and fixed quickly with no problems. I would highly recommend A & D Repair.
Vehicle: Ford Explorer
Service Date: 05/17/2017
Review Created: 05/24/2017 07:25 AM
Sam S., Service Manager at A & D Repair Inc responded on 05/25/2017

As usual it was a pleasure to serve you Susan, thank you for your kind words. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Susan.

Samuel Strother
Service Manger
517-339-6007
Rob R. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rob said the service was awesome.
Vehicle: Ford Freestyle
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Andrea T. on 05/22/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
The team at A & D took such good care of my car and me. Their customer service is top notch. I appreciate that they email or call you with updates regarding the service/repair your car is receiving. The car was finished on time, at the cost quoted, and it has been running terrific ever since the repair. I would highly recommend anyone needing any car service take your car to A & D!
Service Date: 05/05/2017
Review Created: 05/22/2017 07:14 AM
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Andrea. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Andrea.

Samuel Strother
Service Manger
517-339-6007
Bill D. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Headlight"
Staff provided immediate response to a drive-in request to replace a burnt-out daytime headlight. These guys always take great care of their clients!!
Vehicle: Chevrolet Suburban
Service Date: 05/02/2017
Review Created: 05/20/2017 06:04 AM
Stu S. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, very professional"
10 out of 10
Vehicle: Chevrolet Silverado 2500 HD
Service Date: 05/17/2017
Review Created: 05/19/2017 09:07 AM
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Stu. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Stu.

Samuel Strother
Service Manger
517-339-6007
Daniel Y. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Daniel said his situation was complicated. The staff at this business were awesome throughout the whole process.
Vehicle: Dodge Ram Wagon
Category: Service
Service Date: 05/12/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Daniel. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Daniel.

Samuel Strother
Service Manger
517-339-6007
Tom S. on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tom said his experience was good but there was a bit of a delay in getting his trailer back.
Category: Service
Service Date: 05/12/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Tom. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Tom.

Samuel Strother
Service Manger
517-339-6007
Tiffany G. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tiffany said the issues were explained, in a way she could understand. She had the vehicle back in a timely manner and the price was reasonable. She had a good experience.
Vehicle: Nissan Sentra
Category: Service
Service Date: 05/11/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Tiffany. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Tiffany.

Samuel Strother
Service Manger
517-339-6007
Art B. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sandy. She said everyone was very friendly at the business, and she was very satisfied with the work Eric provided.
Category: Service
Service Date: 05/05/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Art. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Art.

Samuel Strother
Service Manger
517-339-6007
Brandon B. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brandon said this business is still working on some issues with his vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/11/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Brandon. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Brandon.

Samuel Strother
Service Manger
517-339-6007
Charles A. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said he was satisfied with the service he received at this business.
Vehicle: Ford E-450 Super Duty
Category: Service
Service Date: 05/09/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 05/23/2017

Thank you for your support Charles. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Charles.

Samuel Strother
Service Manger
517-339-6007
Sean B. on 05/10/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good work, nice people, they were busy"
Did a fine job replacing some brake hoses for me. Took a lot longer than what was originally communicated to do the repair though. I felt a week was a long time, but they were busy and able to fit me in eventually. Very nice staff.
Vehicle: Dodge Pickup
Service Date: 05/05/2017
Review Created: 05/10/2017 04:37 AM
Sam S., Service Manager at A & D Repair Inc responded on 05/11/2017

Thank you for your support Sean. We strive to get everyone in and out and it was I that promised you we would have it done sooner than we did. I know your repair was a quick job, and i really did try to squeeze it in sooner. I almost did it myself at one point, lol. Emergencyies are some times the hardest repairs to fit in when you already have a line of customers and repairs lined up. I should have updated you better and I am sorry for failing you there. I can and will do better. 
As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Sean.

Samuel Strother
Service Manger
517-339-6007

Stewart O. on 05/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Stewart said he needs to return to this business because something is still not right with his vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/05/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Tim Y. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said they are personable and courteous. They explain the repair and provide estimates. If they do not have the answer, they go looking for it. Some of the people there have a lot of experience. After the service, the battery died and the vehicle would not start. It was a simple problem and vehicle started in a few minutes. He was pleased. He was told if it did not start when he got back home, to just give them a call and they would take care of it.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 05/05/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 05/11/2017

Thank you for your support Tim. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Tim

Samuel Strother
Service Manger
517-339-6007
Displaying Review 1 - 20 of 383 in total