ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago
Roger J. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said he's been with them for years and they also do a courtesy inspection. They're not always the cheapest, but he said he feels comfortable and safe in the vehicle he's in. He's recommended them several times. They're very cordial and they do good work. If there are any surprises they'll call. He would like them to keep up the good work.
Category: Service
Service Date: 04/21/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Nancy H. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Honest, friendly, and patient in repeating explanations when needed.
Vehicle: Ford RV Cutaway
Service Date: 04/25/2017
Review Created: 04/26/2017 05:57 AM
Richard W. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he has been dealing with this business for years.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/21/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Wilma H. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wilma said they are good people at this business and they have done good by her. She has been going to this business for the past 3-4 years. They are very honest and they do a good job. They are not cheap.
Vehicle: Chrysler Town
Category: Service
Service Date: 04/19/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Mark N. on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mark said it took longer than he expected for this business to complete the service.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 04/26/2017

Mark, I'm sorry we did not meet your expectations. I did check and you arived at our facility at 2:00 on a very busy Friday afternoon with no apointment, in the middle of a trip, with an emergency in need of a tire and a wheel. We had you on the road at 3:27 for only $80 after repairing your wheel and replacing your tire. We dropped what we were doing because you had an emergency. I appologize for not setting an expectation for how much time it would take to repair your vehicle. I hope the rest of your trip went well and no one else held you up. ;)
Thank you for choosing A&D Repair. 

Samuel Strother
Service Manger
517-339-6007
Bill D. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No Brake Lights "
The guys relaced both brake light bulbs, and they did a fine job as always!
Vehicle: Chevrolet Suburban
Service Date: 04/17/2017
Review Created: 04/19/2017 06:43 AM
Linda R. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said the employee, Roy was very kind to her over the phone and he was very gracious. She also said he was willing to work with her and everything was satisfactory.
Vehicle: Dodge Stratus
Category: Service
Service Date: 04/14/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Corrin H. on 04/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Corrin said the business found out what was wrong with his vehicle. They also called him and let him know what the problem was before doing anything on his vehicle.
Vehicle: Ford Taurus
Category: Service
Service Date: 04/07/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Melvin R. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melvin said they were excellent.
Category: Service
Service Date: 04/07/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Roberto H. on 04/13/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Roberto said the business had his vehicle way too long. He had to bring the vehicle back to the business a few times after the first service was provided. He felt they had his vehicle much longer than they should have. They provided good service. The time they took that was not okay with him.
Vehicle: Land Rover Discovery
Category: Service
Service Date: 03/15/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Joe B. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people"
you guys take care of me!
Vehicle: Ford RV Cutaway
Service Date: 03/22/2017
Review Created: 04/11/2017 01:08 PM
Sam S., Service Manager at A & D Repair Inc responded on 04/12/2017

Thank you for your support Joe. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Joe.

Samuel Strother
Service Manger
517-339-6007
Tammy E. on 04/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Body Work= A-OK"
First time I have used A&D for bodywork. I have used them for mechanical issues in the past. They did a great job, estimate was right on target, communication was wonderful. Would go to them again...hopefully I don't need to for bodywork!!!
Vehicle: Chevrolet Equinox
Service Date: 03/30/2017
Review Created: 04/09/2017 02:08 PM
Sam S., Service Manager at A & D Repair Inc responded on 04/12/2017

Thank you for your support Tammy. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Tammy.

Samuel Strother
Service Manger
517-339-6007
Lisa C. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said this business always does a great job for her and they make sure she is taken care of.
Vehicle: Ford Edge
Category: Service
Service Date: 03/07/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 04/12/2017

Thank you for your support Lisa. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Lisa.

Samuel Strother
Service Manger
517-339-6007
Scott C. on 04/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Our van runs without leaking coolant"
Thanx
Vehicle: Dodge Grand Caravan
Service Date: 03/24/2017
Review Created: 04/02/2017 07:18 AM
Sam S., Service Manager at A & D Repair Inc responded on 04/12/2017

Thank you for your support Scott. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Scott.

Samuel Strother
Service Manger
517-339-6007
Jon C. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said the business did a good job and he would recommend them for service.
Vehicle: Mercedes-Benz CLA250
Category: Service
Service Date: 03/01/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 04/12/2017

Thank you for your support Jon. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Jon.

Samuel Strother
Service Manger
517-339-6007
Ron B. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said he likes the business.
Vehicle: Cadillac Escalade ESV
Category: Service
Service Date: 03/03/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Bill L. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said this business provided the service he requested for his vehicle.
Category: Service
Service Date: 03/15/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Bryan M. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bryan said he was very satisfied with this business. They did everything he asked them to do.
Vehicle: GMC
Category: Service
Service Date: 03/09/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Ryan H. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said the customer service at this business was professional and they did a good job.
Vehicle: GMC Savana
Category: Service
Service Date: 03/15/2017
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
Sam S., Service Manager at A & D Repair Inc responded on 03/22/2017

Thank you for your support Ryan. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again Ryan.

Samuel Strother
Service Manger
517-339-6007
John W. on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and very helpful"
Have had work done in a very timely and cost appropriate manner. Very helpful in giving recommendations on towing performance of different vehicles. Asked for quote on new tires which they sell, but said I didn't need them yet.
Vehicle: Ford F-150
Service Date: 03/14/2017
Review Created: 03/16/2017 07:39 AM
Sam S., Service Manager at A & D Repair Inc responded on 03/16/2017

Thank you for your support John. As a small business we rely primarily on word of mouth to let people know about us. We always appreciate your help getting our name out there and letting people know what we do. If you would be so kind as to leave a review on Facebook @
https://www.facebook.com/pg/aanddrepair/reviews/
or Google @
https://www.google.com/maps/place/A+%26+D+Repair/@42.775494,-84.402911,15z/data=!4m7!3m6!1s0x0:0x4c22c37cb1b7600f!8m2!3d42.775494!4d-84.402911!9m1!1b1
or Yelp @
https://www.yelp.com/writeareview/biz/kizu_22GPI5P7Cqg_8zpAw?return_url=%2Fbiz%2Fkizu_22GPI5P7Cqg_8zpAw
we would surely appreciate it. We will also enter you in a drawing for each review. Thanks Again John.

Samuel Strother
Service Manger
517-339-6007
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