Richard said the personnel apologized to him for the charges and issued a check for the difference. He was very satisfied with the way it was handled.
Richard said this business quoted him service for an oil change and transmission service between $100 - $150. When the services were done to his vehicle, he ended up paying over $200. After he paid, he searched another business for the same service and saw that they charged $169 which included some extra services. He was a little disappointed in the discrepency of prices. He would recommend this business only if customers would get the estimated costs in writing before they have services performed. Overall, he said this business treated him really well. They were courteous and serviced his vehicle in a timely manner.