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Antwerpen Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(4,680 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
327
Total ReScores
4.6
ReScore Average
50
Net Promoter Score ®

Business Details

About

Antwerpen Hyundai is conveniently located in Baltimore, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Antwerpen Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Antwerpen Hyundai is conveniently located in Baltimore, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Antwerpen Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(410) 747-3333

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
6440 Baltimore National Pike Baltimore, MD 21228
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(4,680 Reviews)

MS
gravatar
Maggie S.
Baltimore, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2022
2
Category: Service
Disappointing Customer Service
I've tried to get in touch with the service department several times about a warranty for the car battery I purchased from Antwerpen Hyundai last year. Every time I've called, I've been told my call was going to be transferred, then after a couple of rings, the same receptionist answers as if I'm a new call. Once, she took down my information and said they'd call me the next morning - I did not receive a call. This latest time, she transferred me to a direct line that subsequently went to voicemail. I left a message and have not heard back. Considering my family has purchased 5 cars from Antwerpen over the years, this has been a very frustrating and disappointing experience.
CHRISTINA M W. from Antwerpen Hyundai responded on 05/02/2022 05:49 AM

Thank you Ms. Stuthmann for your answering the survey and for your review.Please accept my sincerest appologies on behalf of everyone here at Antwerpen Hyundai.Your feedback will help us improve the quality of service we are providing.I will be contacting you to discuss this a little further.
Thank you for being an Antwerpen customer and loyal to the brand!
Christina Wolff
Customer Relations Admin.
443-636-2272 x 10033

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