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Arapahoe Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,097 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
207
Total ReScores
4.5
ReScore Average
67
Net Promoter Score ®

Business Details

About

Arapahoe Hyundai is conveniently located in Centennial, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Arapahoe Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Arapahoe Hyundai is conveniently located in Centennial, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Arapahoe Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(303) 539-1700

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Mountain Time (US & Canada)
9899 E. Arapahoe Road Centennial, CO 80112
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,097 Reviews)

MG
gravatar
Melissa G.
Johnstown, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2022
0
Category: Service
Purchase your new/used vehicle from ANY dealer other than Arapahoe Hyundai
I never review anything. Visiting Arapaho Hyundai yesterday changed that for me.
For the readers that don’t care much for reading novels I will start with the end result. If you are needing a vehicle, go somewhere else!
In fact, call Arcadious Raclawaski at Groove Ford less than a mile away! Groove Ford is an amazing dealership, honest, polite, willing to go the extra mile! The entire vibe at this dealership was 1000% better than Arapaho Hyundai. Better customer service, better financing options (6.69% less than Arapaho Hyundai), better trade in value, better experience and more bang for your buck.
If you are still debating whether or not you should visit this dealership let me get into the details.
I have never dealt with a more sketchy and dishonest dealership in my entire life. Called on a truck, first time to inquire about it, second time to let them know we were on our way from down from Northern Colorado. When we arrived at the dealership there was someone else test driving the truck we called about. We were reassured by the car salesman we talked to about the vehicle previously, that there was no paperwork that had been started on the vehicle and as long as we started the Paperwork we would be fine as they are a first come first serve. We proceeded to start the paperwork and figured it would be pretty quick and easy considering I already had my financing set up and ready to go. However, that was not the case. They insisted on pulling my credit even though I was already setup with financing. The manager then proceeded to delay processing our paperwork until the other potential buyer returned from the test drive. Although I understand this from a business perspective I do not understand what they did next. They intentionally lowballed a trade in, which again, fine, part of business. Then they insisted that I could not use my own financing. Instead I was required to go with their in house financing at 10.99%. Which they did not mention any of this prior to pulling my credit. Considering I was putting a decent amount of cash down and the financing I already had set up, approved and ready to go was 4.3% this is absurd. Also, you can not finance and then payoff the next day, you must keep their financing for 4 months.
Trust me, don’t waste your time at this dealership! The manager was rude, has zero integrity and was willing to screw his salesman as much as the customer so he could make the commission instead. If they are even willing to screw over their own, how much could they possibly care about you, the customer?
Again, if you are needing a vehicle, go somewhere else! In fact, call Arcadious Raclawaski at Groove Ford less than a mile away! If you are looking for something not available at Groove Ford contact James Marson at Clear Shift in Highlands Ranch. We located a gorgeous, like new, 2018 Ford F150 Lariat with 10k less miles, received $5k more on the trade in and was able to use my own financing at 4.3%. At the end of the day, I guess Arapaho Hyundai is worth the one star because their inept and dishonest practices forced me to find a better vehicle, less miles, lower interest rate and we were in and out of the dealership within 2 hours total.
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