Wayne, we believe there may be a misunderstanding on what service was actually performed on your vehicle. When you brought your car in for service you asked us if we had time for an oil change and we stated we were very busy and wouldn't be able to provide the free tire rotation. You stated it was fine if we did not do the rotate. Also, we have no record that we performed or that you requested an alignment that day. However, if you would like an alignment and free rotate we would be more than happy to provide you the service at your convenience.