It was a pleasure having you visit us @ Auto Tech Service...we think it's a great idea for you to get a second opinion on what we recommended, we feel being straightforward and honest with our customers on the needs of their vehicle at any given time, this is, we feel the only way to do business, otherwise Auto Tech Service wouldn't have been in operation for 55 years, I was a customer myself for over 10 yerars. I hope after getting another opinion you'll bring your vehicle back to us for the recommended repair using our professional technicians and quality parts! However, if it's beyond June 1st, come to our newly remodeled location... Broadway, directly in front of the home of the Lexington Legends, Whitaker Bank Ballpark! Same phone number and website address...859-252-8785, autotechservice.com
in there with a check engine light on, telling them what the code was and they still charged me $90 to diagnose it. I believe if they diagnose something and you get the work done there, they should waive the diagnosis fee unless for extreme conditions....and at the very least waive part of it. This fact alone has me thinking about switching to someplace else.
I personally checked your repair order, also talked with both our Service Writers and found you came to us for one of our two-hour intense inspections, or sometimes referred to as a "Trip Inspection" the charge for that was/is $98.00. We found you needed only a couple of things, at your request we also checked your air conditioning, there was no additional charge for that service as per our "radio advertisement". Your total bill was $98.00. If there is any confusion on this, please call me directly @ 252-8785 and we can go over your repair oder together. I want to state clearly...our air conditining checks are free at this time, only charges for repair.
Auto Tech Service