ReScore Reviews™ (1)
Mishawaka, IN 46545-2753
Sorrry you're unhappy with our service, George. Your vehicle was towed to my shop with zero oil pressure. As you and I discussed at legnth before the repair was initiated, proper oil pressure must be restored first in order to access the overall condition of the engine. We have no way of knowing how long the engine was starved for oil before it got to our facility. We must depend on you for that information. Unfortunately, after proper oil pressure was restored and we were able to start and run your vehicle, it was determined that further engine damage had occurred and a replacement engine was recommended. At that point you were given multiple options and prices for repair. We did our best to address this situation and I'm very surprised at your review of my business and integrity. Your review is inaccurate sir. As of today, May 17, 2016, more than 2 weeks after the repairs were done, your Lumina sits abandoned on my lot. It is obvious by your review that we will not be doing further repairs. I would appreciate it if you would have it removed promptly.
boss, Bob, who really tries hard to please! I have ALWAYS been satisfied at Avenue Automotive.
Katy, I've known and loved you as a customer for nearly 15 years now...1 star is not the best rating....5 stars is!