We are apreciative of the kinds words and vote of confidence. I am however startled as the reasons you maked us down. I feel like you gave a substandard score because we told you the truth and it wasn't good news. The worst part of my duties is telling a customer their vehicle repairs will be very costly and sometimes i have tell them the vehicle is not worth the cost. But to mark us down because our your bad luck is a little unfair, don't you think. I believe this is the first time I have and my business has been penalized for honesty. Please remember that when you decide to replace the vehicle our offer of looking it over, at no cost, before you purchase is still availoable.