Chula Vista, CA 91910-6823
I would like to address the oil on valve cover issue first. I spoke with my service advisor, Carlos, and he expressed how he went out with you to the vehicle and showed you where the valve cover was leaking from the rear and the cracks that appeared on the valve cover that you apparently recently replaced yourself. He tried to clean up any spilled oil but this still didnt seem to make you happy. As far as speaking to you in Spanish, we have a lot of customers who appreciate the fact that we employ bilingual personnel.