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Brazelton Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(825 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.0
ReScore Average

Business Details

About

We assist with the complexities and inconveniences of having your vehicle serviced. Here again honesty and transparency are our primary objectives. We fix what needs to be fixed, and nothing more. Whether your vehicle needs an oil change or a new transmission, a detail or new tires, or even factory warranty work, all you have to do is We assist with the complexities and inconveniences of having your vehicle serviced. Here again honesty and transparency are our primary objectives. We fix what needs to be fixed, and nothing more. Whether your vehicle needs an oil change or a new transmission, a detail or new tires, or even factory warranty work, all you have to do is contact us and we handle it. Loaner cars and pick-up and delivery are available ...more

Categories
Used Car Dealer, Auto Maintenance, Car Dealer
Contact
(281) 921-8600

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1060 Witte Rd Houston, TX 77055
Brazelton Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(825 Reviews)

RH
gravatar
Ronald H.
Round Top, TX
Mercedes-Benz CLK500
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/30/2014
verified customerVerified Customer
First Visit to Brazelton Service Department
Somewhat disappointed in my first visit to Brazelton. Service requested was: 1. service B on Mercedes and problem with car drifting to right during cruise. No list of Service B requirements checked off on receipt -- oil change and tire rotation were the only services itemized. An alignment was listed as cure for the drift but no digital read out of the before and after alignment situation on the car was provided. Also, upon leaving the shop I found that the drift was still present and that my steering wheel was now slightly off center. I will bring the car back for further work on the drift.
On the positive side, the staff were very courteous and the scheduling of service was very smooth.
Recommended
Lewis B. from Brazelton Auto responded on 10/30/2014 04:17 PM

Ronald - I know you have an appt next week to get this corrected. If it's not to your satisfaction please call me directly. (281-953-8850). Thanks. Lewis Brazelton

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