Browncroft Garage, Inc


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

298 Reviews

100% Would Recommend
Latest Review about 16 hours ago
Judy S. on 06/17/2016
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"Reliable service"
I receive reliable service at reasonable prices.
Vehicle: Buick Lucerne
Service Date: 06/15/2016
Review Created: 06/17/2016 07:05 AM
Tony C. on 06/13/2016
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"They know what they're doing"
They know what they're doing as far as evaluating cars we were looking to buy a new used car and the team at Browncroft evaluated the car and came back with a list of the things that needed to get worked on this helped us get an even bigger discount on the car
Vehicle: Dodge Neon
Service Date: 06/10/2016
Review Created: 06/13/2016 08:13 PM
Doug T. on 06/09/2016
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Doug said Scott is a great owner. He was right there when he was needed, got his vehicle in two hours after he opened, which was quick. He found the problem within an hour and fixed it. Everyone there was exceptional and he was very satisfied.
Vehicle: Chrysler Town
Category: Service
Service Date: 06/06/2016
Review Created: 06/09/2016
This review was collected via phone interview by Customer Research Inc.
David R. on 06/08/2016
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David said this business has a great reputation. He has always been satisfied with the work. The facility has good customer service.
Vehicle: Honda Civic
Category: Service
Service Date: 06/03/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
Therese O. on 06/08/2016
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Theresa said the business was reliable, quick, trustworthy and great.
Vehicle: Toyota Prius
Category: Service
Service Date: 06/03/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
Lisa G. on 06/07/2016
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"The people, the work done and the price! Can't be beat!"
My one and only go-to garage!
Vehicle: BMW 328i
Service Date: 06/05/2016
Review Created: 06/07/2016 07:45 AM
Robert S. on 06/06/2016
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Robert said the service was good and they were on time. He said he was happy with what they did.
Category: Service
Service Date: 06/02/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
Bennett W. on 06/06/2016
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Bennett said this business is honest. They do good work and they do not try to up sell to him.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/02/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
Irene P. on 06/03/2016
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Irene said the business does a great job. She is happy they are close by, and thanks them for always providing wonderful service.
Vehicle: Lexus RX 350
Category: Service
Service Date: 05/31/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Dottie K. on 06/01/2016
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"Great service!"
Browncroft garage is honest, reasonable and professional.
Vehicle: Chevrolet Cavalier
Service Date: 05/27/2016
Review Created: 06/01/2016 03:39 AM
Michelle W. on 06/01/2016
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Michelle said she was completely satisfied with the overall experience.
Vehicle: BMW 323i
Category: Service
Service Date: 05/27/2016
Review Created: 06/01/2016
This review was collected via phone interview by Customer Research Inc.
Patrick B. on 05/24/2016
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"Great people!"
Great people!
Vehicle: Oldsmobile
Service Date: 05/23/2016
Review Created: 05/24/2016 08:33 PM
Christine S. on 05/24/2016
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"great place"
awesome place very helpful people
Vehicle: Honda Civic
Service Date: 05/20/2016
Review Created: 05/24/2016 09:01 AM
Chris K. on 05/24/2016
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"Quick and easy - Sumday hours a bonus"
Sunday hours a bonus
Vehicle: Mazda CX-5
Service Date: 05/22/2016
Review Created: 05/24/2016 04:56 AM
Tim W. on 05/23/2016
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"Forthright assessment and repair"
Spring 2016. An exhaust system repair elsewhere (very frustrating!), which held my car hostage for 4 days to install 2 clamps, did not entirely fix the problem. A Ford dealer then assessed the repair at $1,400.00, to replace the entire exhaust system (which they had replaced in November 2013). Yikes! Thanks to reviews posted on Yelp, I found Browncroft Garage. Scott kindly agreed to take a look at the problem during my lunch break on Monday, May 9th. The car was put on a lift and the problem was clearly identified to me. Seeing is believing. With an upcoming road trip at week's end, Scott was kind enough to schedule the logical, proper, and affordable repair for Wednesday. I received a call when the repair was complete (though this may not seem like a big deal, I could not get a return call from the shop that initially worked on my exhaust). By late Wednesday afternoon, only 2 days after I first contacted Browncroft Garage, my exhaust system was repaired properly, for less than $200.00. I value the honesty and courtesy of how I was treated and greatly appreciate Scott's willingness to schedule my repair in such a short time-frame to accommodate my travel plans. Based on my initial experience, I do recommend Browncroft Garage to others.
Vehicle: Ford Escape
Service Date: 05/11/2016
Review Created: 05/23/2016 07:09 AM
Lisa B. on 05/21/2016
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Lisa said the business is responsive and the service is good.
Vehicle: Toyota Highlander
Category: Service
Service Date: 05/11/2016
Review Created: 05/21/2016
This review was collected via phone interview by Customer Research Inc.
Dan C. on 05/20/2016
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"5 stars!"
Always a pleasant experience.
Professional and quick service!
Vehicle: Ford Explorer Sport Trac
Service Date: 05/19/2016
Review Created: 05/20/2016 10:23 PM
Dan H. on 05/18/2016
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Dan said they have always done right by him and they're very trustworthy.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 05/13/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Juanita B. on 05/12/2016
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Juanita said everything was done in a timely manner.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 05/09/2016
Review Created: 05/12/2016
This review was collected via phone interview by Customer Research Inc.
Emili G. on 05/11/2016
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"Polite, Efficient, Well-Priced"
Went in to get an oil change, have a headlight fixed, and figure out what was wrong with glitchy wipers. I was helped immediately, got a call to explain what the problems were and what could be done, and a call to pick the car back up within a couple hours. The service was great, quick, and really reasonably priced. Highly recommend.
Vehicle: Volkswagen New Beetle
Service Date: 05/08/2016
Review Created: 05/11/2016 11:24 AM
Displaying Review 161 - 180 of 298 in total