Browncroft Garage, Inc


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

335 Reviews

100% Would Recommend
Latest Review about 17 hours ago
Courtney W. on 06/23/2017
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""Repairs""
So. Your gonna good and bad.
The Good. Great Service!
The Bad... I'm Strapped for Cash or I'd get it Done ASAP.

AT LEAST THEY DIDN'T RIP ME OFF...
AND TOLD ME THE STRAIGTH TRUTH.

I'd Go Back. I'm not Happy that I have to Maintain the Machine... But When it Runs. I'm CRUZIN...😁
Vehicle: GMC Yukon
Service Date: 06/21/2017
Review Created: 06/23/2017 01:43 PM
Justin C. on 06/22/2017
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"My 1st Visit"
I thought the customer service and communication was exceptional. The employees seemed very personable and the atmosphere in the shop was welcoming. I brought my vehicle in for minor items (oil change and tire patch), but the work they did seemed to be well done. I do believe they were a overpriced for patching a tire, but the pricing on the oil change was normal. I would return again in the future.
Vehicle: RAM 1500
Service Date: 06/20/2017
Review Created: 06/22/2017 05:22 AM
Pat P. on 05/05/2017
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Pat said the service from this business was great but the price was a little high.
Vehicle: Ford Focus
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Bill M. on 04/08/2017
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"friendly and prompt. "
great service, price was a bit high
Vehicle: Volvo V70
Service Date: 04/06/2017
Review Created: 04/08/2017 07:23 AM
Scott P., Owner at Browncroft Garage, Inc responded on 04/08/2017

Bill-

Thank you for the review. Volvo is not always a cheap brand to maintain. When it comes time to fix the HVAC issue we can look at the possibility of used parts to keep the price down!

Thanks,

Scott

Ken K. on 02/08/2017
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"parts $"
When I received quote, I asked if a aftermarket would be cheaper. Answer was it was more expensive. When I got home the first place I try (Auto Zone) part was $100.00 cheaper! When you are on social security you have to watch $ I do not think this is the case here.
Vehicle: Toyota Avalon
Service Date: 01/30/2017
Review Created: 02/08/2017 12:30 PM
Kevin P. on 02/06/2017
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Kevin said they provided good service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/25/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Wally T. on 02/03/2017
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Wally said it was his first time there, he had some problems and had to return.
Vehicle: Nissan Maxima
Category: Service
Service Date: 01/29/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
vera h. on 01/04/2017
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"Customer service by staff is professional. "
The mechanics give legit diagnostics and repairs are reasonably priced.
Vehicle: Chrysler Pacifica
Service Date: 01/02/2017
Review Created: 01/04/2017 04:09 AM
Mike K. on 11/05/2016
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Mike said the business' employees are friendly. They gave him the information he needed and they answered his questions quickly.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/28/2016
Review Created: 11/05/2016
This review was collected via phone interview by Customer Research Inc.
Greg D. on 09/12/2016
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"Robin and greg delorm"
Great service, accommodating, friendly.
Vehicle: Toyota Camry
Service Date: 08/29/2016
Review Created: 09/12/2016 06:44 AM
vera h. on 09/06/2016
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"Efficiency at it's Best."
They are very efficient in their customer service and their automotive care.
Vehicle: Chrysler Pacifica
Service Date: 08/11/2016
Review Created: 09/06/2016 12:51 PM
Bill S. on 08/18/2016
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Bill said he thought the cost was relatively high.
Vehicle: Honda Civic
Category: Service
Service Date: 08/15/2016
Review Created: 08/18/2016
This review was collected via phone interview by Customer Research Inc.
Chip A. on 07/28/2016
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Chip said this business got the job done quickly but the price was a little bit high.
Vehicle: Ford Focus
Category: Service
Service Date: 07/25/2016
Review Created: 07/28/2016
This review was collected via phone interview by Customer Research Inc.
Michael S. on 07/20/2016
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Michael said they're good people at this business. He recommends this business for service.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 07/08/2016
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Chris K. on 05/24/2016
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"Quick and easy - Sumday hours a bonus"
Sunday hours a bonus
Vehicle: Mazda CX-5
Service Date: 05/22/2016
Review Created: 05/24/2016 04:56 AM
Mary A. on 03/04/2016
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Spoke with Dave. He said this business provided really good service.
Vehicle: Subaru Forester
Category: Service
Service Date: 03/01/2016
Review Created: 03/04/2016
This review was collected via phone interview by Customer Research Inc.
Nick C. on 01/05/2016
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Nick said the heat gauge is not working properly. He said that something is not open because the heat is not coming on to where it heat the vehicle up. He said he thinks he paid for a service that was not the problem.
Vehicle: Audi A6
Category: Service
Service Date: 12/30/2015
Review Created: 01/05/2016
This review was collected via phone interview by Customer Research Inc.
Jose L. on 11/09/2015
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Jose said the service he received from this business was great. He worked mostly with an employee named Scott and he was great and did a good job at keeping him informed on what was going on with his vehicle.
Vehicle: Saturn Vue
Category: Service
Service Date: 11/05/2015
Review Created: 11/09/2015
This review was collected via phone interview by Customer Research Inc.
Ed C. on 09/10/2015
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Ed said he likes the new staff at this business and would use them again.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 09/08/2015
Review Created: 09/10/2015
This review was collected via phone interview by Customer Research Inc.
Sharon L. on 08/15/2015
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Sharon said this business had good timing and availability but she did not expect it to cost as much as it did. After doing some research, the rate she was charged was standard, so she was not upset. She will be a returning customer.
Vehicle: Chrysler Town
Category: Service
Service Date: 08/11/2015
Review Created: 08/15/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 22 in total