Burien Toyota


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

4445 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.7142886/5Overall Rating 4.7142886/5Overall Rating 4.7142886/5Overall Rating 4.7142886/5rating 4.7142886
Original
Overall Rating 1.5714257/5rating 1.5714257rating 1.5714257rating 1.5714257rating 1.5714257
92% Would Recommend
Latest Review about 2 hours ago
MARTIN T. on 07/27/2017
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"Service "
Yes
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 07/12/2017
Review Created: 07/27/2017 06:19 PM
GEEDAN G. on 07/27/2017
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"Very good"
Great job I appreciate what you did last time
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 07/12/2017
Review Created: 07/27/2017 02:23 PM
DAVID H. on 07/26/2017
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"Best customer service! "
I just want to say that you're employee Dezden Petty has excellent customer service. Whenever I come in for my appointments he never seems to disappoint. Someone give this man a raise like he deserves. Definitely earned my loyalty to always come back.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 07/11/2017
Review Created: 07/26/2017 04:04 PM
JUSTIN S. on 07/26/2017
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"I never felt any pressure to buy. "
From start to finish and even after everything was done I was treated very fair. Everyone was very nice and professional. Would definitely buy from again and would recommend to anyone looking for a new vehicle.
Vehicle: TOYOTA TUNDRA 4WD
Category: Sales
Sales Date: 07/08/2017
Review Created: 07/26/2017 03:34 PM
ETHAN R. on 07/26/2017
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"Nice job"
Efficient and friendly
Vehicle: TOYOTA RAV4 HYBRID
Category: Service
Service Date: 07/11/2017
Review Created: 07/26/2017 02:48 PM
LAM N. on 07/26/2017
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"Review"
Jayce Collier is the best salesman
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 07/02/2017
Review Created: 07/26/2017 01:45 PM
ABDELRAZIQ A. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dezden Petty "
He was great with prompt service, and his team also washed my car.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 07/10/2017
Review Created: 07/26/2017 10:36 AM
TRACY H. on 07/25/2017
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"Great Comprehensive Service"
Zach took great care if me and my Rav4 after I'd put some mileage on my 2015, typically driving local, I took a trip to Yellowstone and drove some more rugged territory. Previously anticipated a Sept. appointment but perfect timing to be assured my vehicle was in great shape. They found a nail in tire and patched me up. Not surprised as road construction was prevalent in many locations. Thanks to a great team of service technicians.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 07/10/2017
Review Created: 07/25/2017 04:51 PM
Manager at Burien Toyota responded on 07/25/2017

Hi Tracy and thanks for your kind words! We appreciate Zach as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

ANGELA N. on 07/25/2017
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"The Best ever"
Excellent Young man
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 07/10/2017
Review Created: 07/25/2017 04:10 PM
Manager at Burien Toyota responded on 07/25/2017

We appreciate the kind words, Angela. We look forward to seeing you again in the future!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

AMRIT S. on 07/25/2017
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"Great"
Great
Vehicle: TOYOTA TUNDRA
Category: Service
Service Date: 07/10/2017
Review Created: 07/25/2017 02:29 PM
Manager at Burien Toyota responded on 07/25/2017

We appreciate the positive feedback, Amrit. We look forward to seeing you again in the future!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

RAMON RODOLFO D. on 07/24/2017
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"Great"
Great overall service
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 07/07/2017
Review Created: 07/24/2017 03:15 PM
Manager at Burien Toyota responded on 07/25/2017

Thank you so much for your review, Ramon! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

RONALD O. on 07/22/2017
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"Annual Service"
Smooth operation from making appointment to "out the door."
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 07/05/2017
Review Created: 07/22/2017 10:31 AM
Manager at Burien Toyota responded on 07/23/2017

Ronald, we're excited to hear that everything went very smoothly. We hope to see you again in the future.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

PETER H. on 07/22/2017
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"Beautiful new service center. Plenty of very helpful and polite staff."
Top notch! If my car weren't so dependable (and new), I would use the service center more often!
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 07/06/2017
Review Created: 07/22/2017 10:07 AM
Manager at Burien Toyota responded on 07/23/2017

Peter, it’s our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Burien Toyota, we value our customers and we look forward to seeing you on your next visit.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

CHRISTINA M. on 07/22/2017
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"I love the efficiency and comprehensive service!"
I trust Burien Toyota's service. I would not go anywhere else.
Vehicle: TOYOTA CAMRY HYBRID
Category: Service
Service Date: 07/06/2017
Review Created: 07/22/2017 07:37 AM
Manager at Burien Toyota responded on 07/23/2017

Christina, thank you for putting your trust in Burien Toyota! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

KARL O. on 07/22/2017
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"Good experience"
Service was good.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 07/06/2017
Review Created: 07/22/2017 05:16 AM
Manager at Burien Toyota responded on 07/23/2017

Thank you so much for your review, Karl! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

LAWRENCE W. on 07/21/2017
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"Solving a new noise problem. "
Fast, courteous service to diagnose and repair a noisey brake problem.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 07/06/2017
Review Created: 07/21/2017 04:49 PM
Manager at Burien Toyota responded on 07/23/2017

Thank you for the excellent review, Lawrence! It is great to know that our staff was able to provide you with fast and courteous service. Please feel free to call or stop by if there is anything else we can do to help you.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

LEONARD M. on 07/21/2017
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"Great Service"
I went a little early, they took my car and the oil change was done in no time.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 07/06/2017
Review Created: 07/21/2017 02:05 PM
Manager at Burien Toyota responded on 07/23/2017

Leonard, thank you for the feedback! We are happy to hear of your positive experience at Burien Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

ANDREW R. on 07/21/2017
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"15000 mile service"
Good work and on time
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 07/05/2017
Review Created: 07/21/2017 09:13 AM
Manager at Burien Toyota responded on 07/23/2017

Andrew, thanks for the great review! Please come visit us if you need anything else, be it service or sales.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

MARI S. on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"July 1 Visit"
The day I was there you were rather busy so I did not get a complimentary car wash, but received a coupon to Brown Bear Car Wash which I used. Love the new waiting area, though. Nice and roomy.
Vehicle: TOYOTA YARIS
Category: Service
Service Date: 07/03/2017
Review Created: 07/20/2017 05:57 PM
Manager at Burien Toyota responded on 07/21/2017

Mari, we appreciate you for letting others know about your experience at Burien Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

RACHEL O. on 07/20/2017
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"Great Customer Service "
Very friendly, very prompt, explained everything and were generally very helpful!!
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 07/05/2017
Review Created: 07/20/2017 03:50 PM
Manager at Burien Toyota responded on 07/21/2017

Thanks for the great review, Rachel! I’m glad to hear that our team was friendly, prompt and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

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