Burien Toyota


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

4265 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
92% Would Recommend
Latest Review about 15 hours ago
NORFELLY E. on 05/25/2017
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"5"
Staffs were very helpful, professional and friendly.
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 05/10/2017
Review Created: 05/25/2017 09:39 PM
Manager at Burien Toyota responded on 05/26/2017

Thanks for your outstanding review, Norfelly! I’m glad to hear that our team was helpful, professional and friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

JENIPHER G. on 05/25/2017
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"10"
Staff positive attitude and professionalism
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 05/08/2017
Review Created: 05/25/2017 02:29 PM
Manager at Burien Toyota responded on 05/26/2017

Jenipher, thanks for the great review! Please come visit us if you need anything else, be it service or sales.

Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

MAMADOU B. on 05/25/2017
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"5"
5
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 05/10/2017
Review Created: 05/25/2017 02:26 PM
Manager at Burien Toyota responded on 05/26/2017

Thanks for rating your experience with us, Mamadou! We look forward to seeing you again in the future!

Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

NELIA A. on 05/25/2017
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"Employees are kind and do thier job in timely manner."
N/A
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 05/10/2017
Review Created: 05/25/2017 02:16 PM
Manager at Burien Toyota responded on 05/26/2017

We appreciate the positive feedback, Nelia! We look forward to seeing you again in the future!

Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

AFSHEEN K. on 05/24/2017
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"Friendliness "
It was a good experience
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 05/07/2017
Review Created: 05/24/2017 07:11 PM
Manager at Burien Toyota responded on 05/25/2017

Afsheen, thank you so much for your kind words and this awesome rating! Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

GARY M. on 05/24/2017
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"Service of Camry Hybrid"
Friendly, service is done on time. Waiting room could be improved for a little more comfort for waiting.
Vehicle: TOYOTA CAMRY HYBRID
Category: Service
Service Date: 05/04/2017
Review Created: 05/24/2017 01:07 PM
Manager at Burien Toyota responded on 05/24/2017

Gary, we appreciate your time to share this review with us. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

APOLONIO R. on 05/24/2017
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"Great customer service and great product Our salesman was the best, Baltej Khokhar."
Great customer service and our salesman, Baltej Khokhar was super great! This is the 3rd new vehicle we buy at Burien Toyota and have been very pleased, rate is definitely a 5 star!
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 05/08/2017
Review Created: 05/24/2017 02:07 AM
Manager at Burien Toyota responded on 05/24/2017

Apolonio, it was a pleasure to read about your third car-buying experience at Burien Toyota. Congratulations on your car! It's delightful to know that Baltej provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business. We look forward to seeing you again in the future!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

CHERYL C. on 05/23/2017
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"Satisfied"
Finally creating some efficiency! Having paperwork at front desk makes sense!
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 05/08/2017
Review Created: 05/23/2017 06:54 PM
Manager at Burien Toyota responded on 05/24/2017

We appreciate the great feedback, Cheryl! We look forward to seeing you again in the future!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

ANDY L. on 05/23/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great is the location. NOT great is the price start to go out of range."
N/A
Vehicle: TOYOTA SIENNA
Category: Service
Service Date: 05/01/2017
Review Created: 05/23/2017 09:47 AM
Manager at Burien Toyota responded on 05/23/2017

Thank you for taking the time to provide this feedback, Andy. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

MARISA G. on 05/22/2017
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"Regular Maintenance "
Always professional and courteous
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 05/05/2017
Review Created: 05/22/2017 09:35 PM
Manager at Burien Toyota responded on 05/23/2017

Thanks for your outstanding review, Marisa! I'm glad to hear that our team was professional and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

JAMES T. on 05/22/2017
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"Energy is positive and work is thorough."
I always find the work on my car is thorough and leave with all my questions answered.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/06/2017
Review Created: 05/22/2017 07:17 PM
Manager at Burien Toyota responded on 05/23/2017

James, we appreciate you for letting others know about your experience at Burien Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

LINDA P. on 05/22/2017
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"Not sure what you are looking for here. "
I called and shared my appreciation to the service manager about generalized appreciation, about improved work culture, and mostly about the quality work of One of the staff, Dez. After acknowledging his efficient and courteous work I found out it was his first day. He was so seasoned that I was surprised.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/05/2017
Review Created: 05/22/2017 06:11 PM
Manager at Burien Toyota responded on 05/23/2017

Thank you so much Linda! Dez is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

WILLIAM R. on 05/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good job"
Friendly service
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/05/2017
Review Created: 05/22/2017 02:06 PM
Manager at Burien Toyota responded on 05/23/2017

We appreciate the positive feedback, William! We look forward to seeing you again in the future!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

ESTHER M. on 05/21/2017
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"Great customer service"
welcome from the door, took personal interest to my needs.
Vehicle: TOYOTA COROLLA
Category: Sales
Sales Date: 04/28/2017
Review Created: 05/21/2017 04:44 PM
Manager at Burien Toyota responded on 05/21/2017

Esther, thanks for the great review! Please come visit us if you need anything else, be it service or sales.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

ROBERT K. on 05/20/2017
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"Great sales people, great cars, attention to all facets of buying a new car."
We are return customers, and would never shop elsewhere! The car buying experience is always a pleasure here!
Vehicle: TOYOTA PRIUS PRIME
Category: Sales
Sales Date: 05/04/2017
Review Created: 05/20/2017 06:56 PM
Manager at Burien Toyota responded on 05/21/2017

Robert, thank you for taking the time to share your feedback! I am very pleased to hear that our great customer service has earned your repeat business. Congratulations on your new vehicle! We can’t wait to see you again!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

TOMMY M. on 05/19/2017
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"Outstanding!!!"
Outstanding service!!
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 05/04/2017
Review Created: 05/19/2017 07:21 PM
Manager at Burien Toyota responded on 05/21/2017

Thank you for writing about your visit with us, Tommy! I am happy to hear that our staff was able to provide you with outstanding customer service. Feel free to call us with any questions or concerns.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

THEREN H. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service and a clean truck "
:-)
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 04/28/2017
Review Created: 05/19/2017 05:55 PM
Manager at Burien Toyota responded on 05/21/2017

We appreciate the positive feedback, Theren! We look forward to seeing you again in the future!

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

DENISE M. on 05/19/2017
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"The people! "
Love Burien Toyota. We are on our 6th purchase from here.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 05/04/2017
Review Created: 05/19/2017 02:09 PM
Manager at Burien Toyota responded on 05/21/2017

Denise, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

DENNIS G. on 05/19/2017
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"Great service time and time again"
Team always does a great job to explain and make sure I'm satisfied/
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 05/03/2017
Review Created: 05/19/2017 02:02 PM
Manager at Burien Toyota responded on 05/21/2017

Dennis, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again.

Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

JOHN B. on 05/19/2017
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"Love Burien Toyota"
Consistent customer service
Vehicle: SCION XD
Category: Service
Service Date: 05/03/2017
Review Created: 05/19/2017 08:06 AM
Manager at Burien Toyota responded on 05/19/2017

Thank you, John! Please reach out if you need anything! Sincerely, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com

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