Cascade Collision Repair - Lehi


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

727 Reviews

98% Would Recommend
Latest Review 11 days ago
Lloyd H. on 06/15/2017
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Lloyd said when he went in to pick up his vehicle, the paint job was not very even and there were still a few dings. He left the vehicle there an extra 3 or 4 days so they could get the dings out and the paint done better. The second time, they ended up doing an excellent job. The vehicle was ready about a week later than the original promised date. He was completely satisfied with the courtesy and professionalism of Aaron, the manager. When he complained about the condition of the vehicle, Aaron looked at it and said the work was not acceptable but they would take care of it. His courtesy and professionalism more than made up for the lack of professionalism by the finish department guys, who apparently were in a hurry.
Category: Collision
Service Date: 05/16/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Justin L. on 06/15/2017
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Justin said he has taken his vehicle to this business several times before and they always do a fantastic job. His vehicle was delayed by a week due to them having an issue with how the bumper was fitting. They had to redo the work so there would be no issues.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Matt S. on 06/15/2017
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Matt said this facility was quick and the staff was friendly. This business is a pleasure to work with. There was no paint work performed.
Category: Collision
Service Date: 05/30/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Lance M. on 06/15/2017
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Lance said this business did a good job.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Eric W. on 06/14/2017
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Eric said the repair went really well and fairly smoothly. He is pleased with the results.
Category: Collision
Service Date: 04/10/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Todd B. on 06/14/2017
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Todd said this business is very friendly, professional and they do what is expected. They do great work.
Category: Collision
Service Date: 04/24/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Kayden M. on 06/14/2017
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Spoke with Alisha. She said the employees are friendly, helpful and professional. They are great and her whole family goes there.
Category: Collision
Service Date: 04/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tim H. on 06/05/2017
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Tim said he was pleased with the overall experience because they were responsive. His vehicle was not returned in a clean condition. It was not washed or cleaned on the inside.
Category: Collision
Service Date: 04/29/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Theresa A. on 06/02/2017
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Theresa said her vehicle was not returned in a clean condition.
Category: Collision
Service Date: 04/18/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Brian P. on 06/02/2017
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Brain said this business did an amazing job. They provided outstanding service.
Category: Collision
Service Date: 04/11/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Erika M. on 06/02/2017
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Erika said everything went great at the business. It just took a really long time.
Category: Collision
Service Date: 04/21/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Sharolyn B. on 05/05/2017
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Sharolyn said everyone at this facility was very kind and helpful. She loves the shuttle service they provide for the rental vehicles. They are just awesome and the work is fantastic. She would recommend them to others.
Category: Collision
Service Date: 03/08/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Melissa P. on 05/03/2017
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Melissa said the repair took longer than promised but otherwise, the business was great.
Category: Collision
Service Date: 03/20/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Kelly C. on 05/03/2017
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Kelly said the business is awesome.
Category: Collision
Service Date: 03/27/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Steve B. on 05/03/2017
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Steve said the business is awesome.
Category: Collision
Service Date: 03/23/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Grant E. on 05/02/2017
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Spoke with Sharon. She said since this business was backed up. It took her 3 months to get her vehicle in for repairs.
Category: Collision
Service Date: 03/10/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Erin A. on 05/02/2017
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Erin said her experience with this business was great. She would have liked to receive notifications. In the past they have updated her through text and phone calls. During this visit she had to do all of the work for updates. The delivery vehicle for the parts broke down so the vehicle was delayed a day.
Category: Collision
Service Date: 03/09/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Sharon B. on 05/02/2017
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Sharon said the business was very quick and efficient. She is very pleased and has done work with them before.
Category: Collision
Service Date: 03/11/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Jacquelynne J. on 05/02/2017
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Jacquelynne said the business kept her updated and they did a good job. They explained everything and the business was very clean.
Category: Collision
Service Date: 03/23/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Cheyenne B. on 05/01/2017
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Cheyenne said the experience was really worry free.
Category: Collision
Service Date: 03/15/2017
Review Created: 05/01/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 727 in total