Cascade Collision Repair - Lehi


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

658 Reviews

98% Would Recommend
Latest Review 3 days ago
Ryan R. on 12/02/2016
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Ryan said the business did everything they were supposed to and they did it well.
Category: Collision
Service Date: 11/22/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Heather H. on 12/02/2016
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Heather said the communication was not great because she had to be the one to contact them, even though they told her they would contact her. When she picked her vehicle up, not everything was done. A sensor broke while they were fixing her vehicle, so she will be taking her vehicle back to them when the new part comes in.
Category: Collision
Service Date: 11/17/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Terri S. on 12/02/2016
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Terri said the business was fast and affordable.
Category: Collision
Service Date: 11/16/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Steven T. on 12/02/2016
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Steven said everything went smoothly with the business and they were fast.
Category: Collision
Service Date: 11/07/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Cori L. on 12/02/2016
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Cori said the vehicle looks good. They told her the vehicle would be ready in two days but it took over a week due to ordering parts.
Category: Collision
Service Date: 11/22/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Teresa D. on 11/13/2016
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Teresa said the customer service at this business was fabulous. They kept in contact with her and the work was excellent. The vehicle was delayed by five days. They made sure to call her and let her know about the part they were waiting for.
Category: Collision
Service Date: 11/04/2016
Review Created: 11/13/2016
This review was collected via phone interview by Customer Research Inc.
Reeta L. on 11/04/2016
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Reeta said this business has always done a good job.
Category: Collision
Service Date: 10/26/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Konor B. on 11/04/2016
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Konor said the business was very helpful and knowledgeable. He found the business online.
Category: Collision
Service Date: 10/27/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Ashley R. on 11/04/2016
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Ashley said they got her vehicle in as soon as they could and it was done quickly. They washed her vehicle and called her after she took it off the lot. Michelle was great and they served tea and coffee. She found this business on the internet.
Category: Collision
Service Date: 11/02/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Jose I. on 11/02/2016
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Jose said he was very pleased with the work this business did on his vehicle. It looks better than when he took it in. The staff was nice and it is the best place to do business. There was no paint work performed.
Category: Collision
Service Date: 10/18/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Jacqueline J. on 11/02/2016
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Jacqueline said the business always updated her with the status of her vehicle and kept her informed.
Category: Collision
Service Date: 10/20/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Donavan R. on 11/02/2016
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Donavan said he has no complaints about this business or the work. He would recommend them. The manufacturer sent them the wrong part and he believes the delay was for one day.
Category: Collision
Service Date: 10/21/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Kim P. on 11/02/2016
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Kim said they had something going on with the vehicle that had happened before but they were trying to say they were not responsible for it.
Category: Collision
Service Date: 10/14/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Jennifer W. on 11/02/2016
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Jennifer said the prices at this business were a little higher than she would have liked, but other than that her experience was fine. There was no repair and she just had her mirror painted but it was fine. They did not give her a promise of time. They got it back in a timely manner. Her vehicle did not stay with them long enough to require being returned clean. She thinks she heard about this facility form a parts store. She had a great experience with this business and everything was great overall.
Category: Collision
Service Date: 10/12/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
John H. on 10/13/2016
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John said the vehicle looks great. There was a pre-existing dent that found its way into the initial estimate and it was going to be fixed but then the estimate got bigger.
Category: Collision
Service Date: 09/06/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Amy A. on 10/05/2016
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Amy said this business was quick and did an awesome job.
Category: Collision
Service Date: 09/23/2016
Review Created: 10/05/2016
This review was collected via phone interview by Customer Research Inc.
Porter H. on 10/05/2016
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Porter said they got him in and out quickly and they did a good job.
Category: Collision
Service Date: 08/24/2016
Review Created: 10/05/2016
This review was collected via phone interview by Customer Research Inc.
Holly C. on 10/05/2016
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Spoke with Holly's husband. He said there were a few things this business missed. He had to take his vehicle back to get the work redone. They made the bed liner too thick and it caused the tailgate to not close properly. They also forgot to install the gas light for the fuel gauge. Other than that, they did a good job. They were about a half hour late returning his vehicle to him. He lives an hour and a half away and had an appointment to pick his vehicle up. He thinks the delay was because they scheduled to have too many vehicles picked up at once. They were tying to clean them all before returning them to their owners.
Category: Collision
Service Date: 09/14/2016
Review Created: 10/05/2016
This review was collected via phone interview by Customer Research Inc.
Matt R. on 10/05/2016
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Matt said this business did great work on his vehicle and the service was fast.
Category: Collision
Service Date: 09/13/2016
Review Created: 10/05/2016
This review was collected via phone interview by Customer Research Inc.
Natasha S. on 10/01/2016
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Natasha said there was no follow up when it was supposed to happen. She was supposed to get a call from the estimator before he went on vacation and did not get the call. She had questions before the work started and was supposed to have received a call.
Category: Collision
Service Date: 08/25/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
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