Cascade Collision Repair - Lehi

Reviews (466)

rating 4.8025192rating 4.8025192rating 4.8025192rating 4.8025192rating 4.8025192

Recommend?
98%

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat closed
Sun closed
175 N 1200 E
Lehi, UT 84043
(801) 768-8010
About Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.
Latest Reviews for Cascade Collision Repair - Lehi
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Larry B. in Utah on 06/22/2015
Larry said this business did a good job. They didn't have his vehicle completed when promised, but it didn't take very long because they were just really busy. He does not recall how late it was.
Category: Collision
Service Date: 05/06/2015
Review Created: 06/22/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jennifer C. in Utah on 06/09/2015
Jennifer said they went out of their way to help her. The work was great. The vehicle was done earlier than expected and the customer service was awesome. She would absolutely recommend them.
Category: Collision
Service Date: 05/12/2015
Review Created: 06/09/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kevin H. in Utah on 06/08/2015
Kevin said this business did a great job. They were able to get his vehicle done when they said they would and it looks great.
Category: Collision
Service Date: 05/22/2015
Review Created: 06/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Stacey Y. in Utah on 06/08/2015
Stacey said she has always been happy with this business.
Category: Collision
Service Date: 05/29/2015
Review Created: 06/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Micheal H. in Utah on 06/08/2015
Micheal said the facility did a good job on the repair and they did a nice job cleaning the vehicle.
Category: Collision
Service Date: 04/30/2015
Review Created: 06/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Andrew P. in Utah on 06/06/2015
Andrew said this business does good work and has a good environment. Some parts were not put in all the way so he did it himself. Everything turned out to be fine.
Category: Collision
Service Date: 05/15/2015
Review Created: 06/06/2015
This review was collected via phone interview by Customer Research Inc.
Stephanie said the person who was at fault recommended this business to her. They did a tremendous job with the customer service. They also painted some chips on her vehicle that were not a part of the accident, which she appreciated.
Category: Collision
Service Date: 04/30/2015
Review Created: 06/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Brett M. in Utah on 06/04/2015
Brett said this business was easy to get into. They did what they promised and communicated well. Everything worked out like he expected.
Category: Collision
Service Date: 05/13/2015
Review Created: 06/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Robert S. in Utah on 06/03/2015
Spoke with Kaelene. She said this business did a really good job.
Category: Collision
Service Date: 04/24/2015
Review Created: 06/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kathryn B. in Utah on 06/03/2015
Kathryn said they made it really easy.
Category: Collision
Service Date: 04/24/2015
Review Created: 06/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Rebecca C. in Utah on 06/02/2015
Rebecca said they were great to work with. She had to take the vehicle back because the side door was making a noise and the mirror on the driver side was shaking. They took care of these two issues.
Category: Collision
Service Date: 05/01/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kevin T. in Utah on 06/02/2015
Spoke with Kevin's wife. She said she was treated very well and the service was wonderful. She said there was a little bit of mud on her floor.
Category: Collision
Service Date: 05/01/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Benjamin R. in Utah on 06/01/2015
Benjamin said they were quick, efficient and kept in contact with him. There was good communication.
Category: Collision
Service Date: 04/17/2015
Review Created: 06/01/2015
This review was collected via phone interview by Customer Research Inc.
rating 2rating 2rating 2rating 2rating 2
Recommended?
No
Verified by SureCritic
Jessica L. in Utah on 05/13/2015
Jessica said they were lacking in keeping her informed during the repair. She had been told she would get either phone updates or text messages but there was no information given during the repair. On the date the vehicle had been promised, she turned in her rental vehicle expecting to pick up her vehicle but it had not been told to her there was a problem with a part and the promise time had been changed. The vehicle was complete three days later than had been promised for the reason mentioned. They were not courteous as there was poor customer service provided by the facility and no updates on the repair. She would not recommend the business because the vehicle had to be returned due to it having electrical problems. The wiring had not been hooked back up correctly.
Category: Collision
Service Date: 04/24/2015
Review Created: 05/13/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Greg J. in Utah on 05/08/2015
Greg said it took this business about one day longer than expected abut he was not given a reason for the delay.
Category: Collision
Service Date: 04/23/2015
Review Created: 05/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joshua R. in Utah on 05/06/2015
Joshua said the business provides great service.
Category: Collision
Service Date: 04/24/2015
Review Created: 05/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Benjamin B. in Utah on 05/05/2015
Benjamin said the business has good customer service.
Category: Collision
Service Date: 04/17/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Randy R. in Utah on 05/05/2015
Randy said there were some communication issues with the insurance company. He said the vehicle was five days late due to them waiting for parts.
Category: Collision
Service Date: 04/22/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Britton B. in Utah on 05/05/2015
Spoke with Rick. He said the vehicle was ready earlier than expected and it looked good. He said he was not the one who picked up the vehicle but he believes it was returned in a clean condition.
Category: Collision
Service Date: 04/29/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Robert P. in Utah on 05/05/2015
Robert said there was a five day delay because they had to order parts. The vehicle is an older model, so he said he knew it would take some time to find the parts.
Category: Collision
Service Date: 04/14/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 466 in total
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