Cascade Collision Repair - Lehi

Reviews (453)

rating 4.7988576rating 4.7988576rating 4.7988576rating 4.7988576rating 4.7988576

Recommend?
98%

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat closed
Sun closed
175 N 1200 E
Lehi, UT 84043
(801) 768-8010
About Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.
Latest Reviews for Cascade Collision Repair - Lehi
rating 2rating 2rating 2rating 2rating 2
Recommended?
No
Verified by SureCritic
Jessica L. in Utah on 05/13/2015
Jessica said they were lacking in keeping her informed during the repair. She had been told she would get either phone updates or text messages but there was no information given during the repair. On the date the vehicle had been promised, she turned in her rental vehicle expecting to pick up her vehicle but it had not been told to her there was a problem with a part and the promise time had been changed. The vehicle was complete three days later than had been promised for the reason mentioned. They were not courteous as there was poor customer service provided by the facility and no updates on the repair. She would not recommend the business because the vehicle had to be returned due to it having electrical problems. The wiring had not been hooked back up correctly.
Category: Collision
Service Date: 04/24/2015
Review Created: 05/13/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Greg J. in Utah on 05/08/2015
Greg said it took this business about one day longer than expected abut he was not given a reason for the delay.
Category: Collision
Service Date: 04/23/2015
Review Created: 05/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joshua R. in Utah on 05/06/2015
Joshua said the business provides great service.
Category: Collision
Service Date: 04/24/2015
Review Created: 05/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Benjamin B. in Utah on 05/05/2015
Benjamin said the business has good customer service.
Category: Collision
Service Date: 04/17/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Randy R. in Utah on 05/05/2015
Randy said there were some communication issues with the insurance company. He said the vehicle was five days late due to them waiting for parts.
Category: Collision
Service Date: 04/22/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Britton B. in Utah on 05/05/2015
Spoke with Rick. He said the vehicle was ready earlier than expected and it looked good. He said he was not the one who picked up the vehicle but he believes it was returned in a clean condition.
Category: Collision
Service Date: 04/29/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Robert P. in Utah on 05/05/2015
Robert said there was a five day delay because they had to order parts. The vehicle is an older model, so he said he knew it would take some time to find the parts.
Category: Collision
Service Date: 04/14/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Kathleen W. in Utah on 05/05/2015
Kathleen said she likes the business, but her repair took a week and a half, which was long.
Category: Collision
Service Date: 04/24/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jones C. in Utah on 05/05/2015
Craig said the facility did a good job and the repair was handled very professionally.
Category: Collision
Service Date: 04/20/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Scott K. in Utah on 04/28/2015
Scott said this business did a pretty good job.
Category: Collision
Service Date: 03/04/2015
Review Created: 04/28/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Preston B. in Utah on 04/17/2015
Preston said he had to bring the vehicle back because the business forgot to address the damage on the front bumper, but everything else looked great.
Category: Collision
Service Date: 04/06/2015
Review Created: 04/17/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Natasha B. in Utah on 04/17/2015
Natasha said the business did a great job and she did not find any problems. The business dripped paint on her door handle.
Category: Collision
Service Date: 04/08/2015
Review Created: 04/17/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Shauna C. in Utah on 04/16/2015
Shauna said they went above and beyond. They did a great job in a timely manner.
Category: Collision
Service Date: 04/06/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
Spoke with Jason. He said the repair looks great and it was finished early, but there is a vibration and he has to bring it back.
Category: Collision
Service Date: 04/09/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
No
Verified by SureCritic
Nancy C. in Utah on 04/16/2015
Nancy said she found some little holes after they painted her vehicle. It was not smooth. Everything else was fine. She would not recommend them for the issues already mentioned.
Category: Collision
Service Date: 04/10/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Drew H. in Utah on 04/16/2015
Drew said this business is helpful and they did a wonderful job for him.
Category: Collision
Service Date: 04/14/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Art A. in Utah on 04/16/2015
Art said this business was good and they went to work right away. They were fairly quick and timely.
Category: Collision
Service Date: 04/09/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Cathy A. in Utah on 04/16/2015
Cathy said the business was good even though it took an extra day because the paint did not match well.
Category: Collision
Service Date: 04/10/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Shauna C. in Utah on 04/16/2015
Shauna said they went above and beyond. They did a great job in a timely manner.
Category: Collision
Service Date: 04/06/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
Spoke with Jason. He said the repair looks great and it was finished early, but there is a vibration and he has to bring it back.
Category: Collision
Service Date: 04/09/2015
Review Created: 04/16/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 453 in total
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