Cascade Collision Repair - Lehi

Reviews (339)

rating 4.8195868rating 4.8195868rating 4.8195868rating 4.8195868rating 4.8195868

Recommend?
99%

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat closed
Sun closed
175 N 1200 E
Lehi, UT 84043
(801) 768-8010
About Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.
Latest Reviews for Cascade Collision Repair - Lehi
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Doug B. in Utah on 08/12/2014
Doug said this business took seven days longer than promised to get his vehicle done because they had problems with the parts.
Category: Collision
Service Date: 07/23/2014
Review Created: 08/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Barrett L. in Utah on 08/12/2014
Barrett said this business did a good job. They kept him informed and had his vehicle ready a week earlier than the promise date.
Category: Collision
Service Date: 07/25/2014
Review Created: 08/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Alicia G. in Utah on 08/12/2014
Alicia said that this business kept her up to date. They finished her vehicle in a timely manner.
Category: Collision
Service Date: 07/25/2014
Review Created: 08/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Rebecca D. in Utah on 08/07/2014
Rebecca said she is going to call this business about paint on the inside of one of her doors, and the paint does not match the rest of her vehicle. She got her vehicle back two days late and was not given a reason for the delay. They told her they would give her touch-up paint, but decided not to. She chose not to elaborate.
Category: Collision
Service Date: 07/23/2014
Review Created: 08/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Maile B. in Utah on 08/07/2014
Maile said they are really nice people and they did a good job. The vehicle was ready two days before it was expected. She was not satisfied with the chips in the bumper but she was satisfied with the color match.
Category: Collision
Service Date: 07/23/2014
Review Created: 08/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kevin S. in Utah on 08/06/2014
Kevin said this business finished the repairs to his vehicle quickly. When he got it back, it looked great. The staff did a great job being very welcoming, they offered drinks and they were very nice. They vacuumed and washed his vehicle which was good. They made the transition to the rental facility comfortable, making sure it all went well. Their facility was clean and it was all very nice. He would definitely recommend them to others.
Category: Collision
Service Date: 07/23/2014
Review Created: 08/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Ein C. in Utah on 08/05/2014
Spoke with Allison. She said she would have liked better notification. She did not receive any updates during the repair process. There was very minimal body work and paint work performed to the vehicle. The vehicle was mainly in because of a steering issue.
Category: Collision
Service Date: 07/07/2014
Review Created: 08/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Lauren R. in Utah on 08/05/2014
Lauren said this business had really good experience and customer service and was really happy with the work. They only replaced a bumper and they did not perform any paint work.
Category: Collision
Service Date: 07/09/2014
Review Created: 08/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ben J. in Utah on 08/04/2014
Ben said they did a good job. He was pleased with the work.
Category: Collision
Service Date: 07/07/2014
Review Created: 08/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Wendy Y. in Utah on 08/04/2014
Wendy said the business was great and would recommend them to anyone. She waited two days longer than promised due to a parts delay.
Category: Collision
Service Date: 07/10/2014
Review Created: 08/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Holly J. in Utah on 08/04/2014
Spoke with Cody. He said everything at this business was better than he expected, including the price.
Category: Collision
Service Date: 07/11/2014
Review Created: 08/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Laura W. in Utah on 08/02/2014
Spoke with Alicia. She said she is still not done with everything that needs to be done at this business. She has been happy with what has been done. She has dealt with them before and they are very responsive and thorough and she likes the work they do. She would definitely recommend them to others.
Category: Collision
Service Date: 06/11/2014
Review Created: 08/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Stephen B. in Utah on 08/02/2014
Spoke with Brook. She said everything was great. They provided great customer service.
Category: Collision
Service Date: 06/14/2014
Review Created: 08/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Monica C. in Utah on 08/01/2014
Monica said she is very happy with this business. They are informative, knowledgeable and provide great service.
Category: Collision
Service Date: 07/09/2014
Review Created: 08/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kevin G. in Utah on 07/08/2014
Kevin said this business did pretty good. He had one issue with his window rolling up and down that they overlooked. He wants to take it back for them to fix it, but he is busy. They were great to work with. After they fixed his vehicle, he took it to the facility that tints windows. He could not use his windows for 5 days. After that he rolled his window down and it scratched the tint. He said this made him upset but he knows this was not on purpose because they did the best job they could. The body work was not lined up perfect, the body, door and fender could have been lined up better. The paint work was pretty good and he had no complaints about it. He was not given a promise date. They telephoned him to say it was ready and when he went to pick it up, it was not. They told him they needed one more day, which was fine by him. He enjoyed working with them, he would go back to them and he would definitely recommend them to others. He cannot expect perfection from them but when they washed his vehicle, they stopped short of the roof. He really enjoyed working with Manny, an employee. He liked the staff in the office. He said he was happy with their service. They seemed organized and they looked like they knew what they were doing.
Category: Collision
Service Date: 06/04/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
David W. in Utah on 07/07/2014
David said his overall experience at this business could not have been better. The appearance of the facility met all of his expectations. He would recommend them to others in a heartbeat.
Category: Collision
Service Date: 05/28/2014
Review Created: 07/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Laurie V. in Utah on 07/03/2014
Spoke with Glenn. He said he is unsure about the appearance of the place of business because his wife brought the vehicle in.
Category: Collision
Service Date: 05/28/2014
Review Created: 07/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Michael W. in Utah on 07/03/2014
Michael said his vehicle was not ready when promised. It was a day late but they did not say why. He was pleased with the repair.
Category: Collision
Service Date: 06/06/2014
Review Created: 07/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Keith W. in Utah on 06/09/2014
Keith said the repair was delayed due to ordering a part. He returned to the business three days later to have additional work done after the part came in.
Category: Collision
Service Date: 05/21/2014
Review Created: 06/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Micah R. in Utah on 06/04/2014
Micah said the business did a good job.
Category: Collision
Service Date: 05/21/2014
Review Created: 06/04/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 339 in total
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