Cascade Collision Repair - Lehi


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

598 Reviews

98% Would Recommend
Latest Review 18 days ago
Andrew N. on 06/07/2016
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Andrew said the business was quick. The repairs were completed earlier than anticipated and they did a great job. They did not have enough time to clean the vehicle so they promised a free detailing service on a future visit. He would recommend the business to anyone.
Category: Collision
Service Date: 05/20/2016
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Kristi L. on 06/07/2016
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Kristi said she has always been really successful with this business and they do great work all around.
Category: Collision
Service Date: 05/24/2016
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Mike M. on 06/07/2016
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Mike said they provided quick customer service. They kept in contact with him so he knew what was going on. They helped him get a rental and it was a smooth process.
Category: Collision
Service Date: 05/18/2016
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Michael H. on 06/07/2016
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Michael said the employees at this business provide good work and he has no complaints. He stated he heard about this business from his family member.
Category: Collision
Service Date: 05/24/2016
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Kenneth S. on 06/06/2016
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Kenneth said this business did a good job providing service. The only thing he was not satisfied with was that the service took longer than he expected, but it was okay. The courtesy and professionalism of the employees were great.
Category: Collision
Service Date: 05/06/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
Alan P. on 06/06/2016
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Alan said the employees were able to quickly provide him with a price estimate on what needed to be done and scheduled the service for him right away. They repaired his vehicle quickly and called when they were finished. They cleaned the interior and exterior of his vehicle extremely well.
Category: Collision
Service Date: 05/07/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
Jacob B. on 06/03/2016
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Jacob said he was not satisfied with the work performed to his vehicle. He had to take his vehicle to another business for repairs. The work took an additional three days because someone scuffed up the paint job. He has spoken with the owner of this business, Brian, as well as the insurance company.
Category: Collision
Service Date: 04/11/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Gary T. on 06/03/2016
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Gary said the service was good but it took longer than expected because the technician lost the keys to his vehicle. It took an additional week due to the fact they had to have keys made. He was disappointed because they did not clean his vehicle. He was told since they did not do any interior work, which is why they did not clean the inside.
Category: Collision
Service Date: 03/23/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Seth L. on 06/03/2016
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Seth said they were really helpful. They got the job done quickly and they explained everything. There was one thing that threw him off but was no big deal. One of the headlights had to be replaced and the stock ones were black and they put in white. So now it is asymmetrical.
Category: Collision
Service Date: 04/18/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Rita C. on 06/03/2016
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Rita said this business was very friendly. They gave her confidence that they would do a good job and sympathetic to her stress about the situation. They were very patron friendly. They told her the vehicle would be done in 10 to 12 days but it took 15 days total. They did a good job and she preferred they do a good job rather than rush the work to meet a timeline. She had no expectations about the appearance of the facility but it was clean. Her insurance company referred her to this business for a previous accident so she chose to drive directly to them when this vehicle was involved in an accident. What she appreciated the most was the self confidence shown by the people performing the work and relaying information to her. They relayed they received all original parts for her vehicle quickly and were able to complete repairs as fast as they could. This left her feeling that everything was as it should be.
Category: Collision
Service Date: 04/08/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Matthew N. on 06/02/2016
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Matthew said there were a little bit of problems with this business. There was a misunderstanding and there was miscommunication. There was no paint work performed. His father-in-law recommended this facility.
Category: Collision
Service Date: 03/25/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
David P. on 06/02/2016
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David said the business did a great job and he is very happy with their service.
Category: Collision
Service Date: 03/24/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Rob F. on 06/02/2016
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Rob said this business is awesome.
Category: Collision
Service Date: 04/06/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Adam O. on 06/02/2016
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Adam said the work performed was great.
Category: Collision
Service Date: 03/31/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Leland D. on 06/02/2016
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Leland said he was satisfied with the work performed by the business.
Category: Collision
Service Date: 03/30/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Chris N. on 06/02/2016
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Chris said this was a very good experience.
Category: Collision
Service Date: 03/24/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Angela W. on 05/04/2016
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Angela said this business did a good job.
Category: Collision
Service Date: 03/10/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Ashlee A. on 05/04/2016
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Ashlee said she was happy with work the business provides because it was good. She had a good customer experience. The secretary and the estimators were all very sweet and accommodating, considering she had so many children with her.
Category: Collision
Service Date: 03/15/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Katherine R. on 05/04/2016
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Katherine said the business was really nice and they honored her request.
Category: Collision
Service Date: 03/18/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Mason B. on 05/04/2016
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Mason said the business provided good and quick customer service. No paint work was performed.
Category: Collision
Service Date: 03/22/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
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