Cascade Collision Repair - Lehi

Reviews (404)

rating 4.8061563rating 4.8061563rating 4.8061563rating 4.8061563rating 4.8061563

Recommend?
98%

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat closed
Sun closed
175 N 1200 E
Lehi, UT 84043
(801) 768-8010
About Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.
Latest Reviews for Cascade Collision Repair - Lehi
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Frank J. in Utah on 01/09/2015
Frank said that this business did a pretty good job. He wanted them to replace the windshield with Technaglass, but they used a local guy, so if he gets a chip in the glass he has to drive 40 miles to have it fixed. He had also asked them to fix a blemish in his paint, but they did not. His vehicle was returned to him fairly clean, but still had a lot of broken glass in it. He would have liked it if they vacuumed the vehicle out better.
Category: Collision
Service Date: 12/04/2014
Review Created: 01/09/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Susan N. in Utah on 01/08/2015
Susan said they did a great job and she had no complaints.
Category: Collision
Service Date: 12/03/2014
Review Created: 01/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Keith L. in Utah on 01/06/2015
Spoke with Erma. She said she knew the business would do a good job. She has not been inside the business.
Category: Collision
Service Date: 12/04/2014
Review Created: 01/06/2015
This review was collected via phone interview by Customer Research Inc.
Stephanie said there is a slight whistle sound that her vehicle makes that it did not make before. It was not ready when promised and she was not given a reason for the delay. She chose not to elaborate on how late it was. This business could have communicated better about when her vehicle was going to be ready.
Category: Collision
Service Date: 12/17/2014
Review Created: 01/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Heather H. in Utah on 01/05/2015
Heather said this business was really quick and professional.
Category: Collision
Service Date: 12/18/2014
Review Created: 01/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jason P. in Utah on 01/05/2015
Jason said the business did an excellent job.
Category: Collision
Service Date: 12/20/2014
Review Created: 01/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Daniel P. in Utah on 01/03/2015
Daniel said the repair work turned out well.
Category: Collision
Service Date: 12/19/2014
Review Created: 01/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Rebecca G. in Utah on 01/03/2015
Rebecca said this business made things easy and there were no problems.
Category: Collision
Service Date: 12/20/2014
Review Created: 01/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dale E. in Utah on 01/02/2015
Dale said this business did a good job.
Category: Collision
Service Date: 12/19/2014
Review Created: 01/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Chris Y. in Utah on 12/19/2014
Chris said they did a great job and it was done quickly.
Category: Collision
Service Date: 12/05/2014
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Mindy B. in Utah on 12/19/2014
Spoke with Rachael. She said she was not receiving updates. Also, her vehicle was not ready when promised. It took six weeks and they did not say why, except it would take time to do the repairs. She did not specify the length of the delay.
Category: Collision
Service Date: 12/05/2014
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Fredrick F. in Utah on 12/12/2014
Fredrick said the business provided excellent service. He appreciates their timeliness and quality of work.
Category: Collision
Service Date: 12/06/2014
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 1rating 1rating 1rating 1rating 1
Recommended?
No
Verified by SureCritic
Alfred B. in Utah on 12/08/2014
Alfred said the door handle to the rear hatch was not working when the vehicle was picked up. There was overspray on the side of the vehicle, a scratch and glue by one of the taillights. There was an issue with the 4WD so they took the vehicle to the dealership to have the issue diagnosed but the issue was not found. They never followed up with him regarding the 4WD and told him to contact his insurance company. He notified the insurance company and after waiting three weeks for his call to be returned, he figured out the issue and fixed it himself. He was not satisfied with the courtesy and professionalism of the personnel but chose not to elaborate on the reason. He would not recommend the business because they left him hanging with the 4WD.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/08/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Debra M. in Utah on 12/05/2014
Debra said the business kept her informed and was finished two days ahead of time. They did a good job on the repairs.
Category: Collision
Service Date: 11/14/2014
Review Created: 12/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
William G. in Utah on 12/05/2014
William said this business was fast and helpful.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jamie R. in Utah on 12/04/2014
Jamie said he has been going to this business for years and he would like to see them be one of State Farm's recommendations.
Category: Collision
Service Date: 11/06/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
Nathaniel said the business provides great service and got the job done quickly.
Category: Collision
Service Date: 11/07/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Verified by SureCritic
Scott W. in Utah on 12/04/2014
Scott said he was supposed to have received his vehicle Thursday after a minor repair but it was not ready until the following Monday, so he was without a vehicle all weekend. Apparently the required part was shipped to the wrong facility which caused the delay. There was no paint work performed.
Category: Collision
Service Date: 11/25/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Randy B. in Utah on 12/04/2014
Randy said his vehicle was an hour later than the business promised. There was one problem they were not able to fix, so they told him to go to the dealership and ask them how to fix it, then they would.
Category: Collision
Service Date: 11/25/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sally J. in Utah on 12/04/2014
Sally said they did an excellent job.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 404 in total
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