Cascade Collision Repair - Lehi

Reviews (308)

rating 4.82397rating 4.82397rating 4.82397rating 4.82397rating 4.82397

Recommend?
99%

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat closed
Sun closed
175 N 1200 E
Lehi, UT 84043
(801) 768-8010
About Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.
Latest Reviews for Cascade Collision Repair - Lehi
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mckenna W. in Utah on 04/10/2014
McKenna said her vehicle was delayed for two days because of parts.
Category: Collision
Service Date: 03/26/2014
Review Created: 04/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dennis Q. in Utah on 04/07/2014
Dennis said they did a great job.
Category: Collision
Service Date: 02/18/2014
Review Created: 04/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Kari B. in Utah on 04/03/2014
Kari said she had to take the vehicle back because the fender was put on too closely. Some paint was coming off her driver's side door as a result. They fixed it quickly.
Category: Collision
Service Date: 03/21/2014
Review Created: 04/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Ian B. in Utah on 04/02/2014
Ian said the work was good but he was not called as he said he would be. The work was good.
Category: Collision
Service Date: 03/17/2014
Review Created: 04/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Amanda L. in Utah on 04/01/2014
Amanda said several weeks after the vehicle was repaired, the engine went out.
Category: Collision
Service Date: 03/17/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Lanee M. in Utah on 04/01/2014
Lanee said the repairs took one day longer and she is not sure what the reason was for the delay.
Category: Collision
Service Date: 02/06/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
No
Verified by SureCritic
Kenneth W. in Utah on 04/01/2014
Kenneth said that there was pieces of glass and dust inside the vehicle that he had to clean out. On the side of the vehicle where the body work done, there was glue on top of the paint. There was damage to the clips on the beam where the molding goes on the window. He said there was also cloth from a glove in the window from the glue. He will not recommend them for the reasons stated.
Category: Collision
Service Date: 02/28/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Leif S. in Utah on 04/01/2014
Leif said the business did a good job.
Category: Collision
Service Date: 03/06/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Emily T. in Utah on 03/14/2014
Emily said her vehicle was a couple of days late due to a parts delay.
Category: Collision
Service Date: 02/28/2014
Review Created: 03/14/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Deborah L. in Utah on 03/04/2014
Deborah said Caleb went above and beyond to help her.
Category: Collision
Service Date: 02/18/2014
Review Created: 03/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Summer M. in Utah on 03/04/2014
Summer said she has been hearing a noise ever since she has picked her vehicle up from the business. It did not make the noise before. She said she thinks it is because they needed to remove her door.
Category: Collision
Service Date: 02/21/2014
Review Created: 03/04/2014
This review was collected via phone interview by Customer Research Inc.
Bring your car to Cascade!
The service was amazing and timely. Our car looks better than before the accident and it was done super fast. I totally recommend Cascade!
Service Date: 02/24/2014
Review Created: 02/27/2014 03:21 PM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Amy M. in Utah on 02/18/2014
Amy said the repairs took 4 days longer than expected due to a parts delay but she is satisfied with the service.
Category: Collision
Service Date: 02/12/2014
Review Created: 02/18/2014
This review was collected via phone interview by Customer Research Inc.
Impeccable Customer Service
I was very impressed by all of the employees who I dealt with. Caleb was extremely nice and understanding about my situation and helped me fix my truck. Over and above customer service that I would recommend to anyone needing work done.
Service Date: 02/11/2014
Review Created: 02/14/2014 11:37 PM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jennifer J. in Utah on 02/11/2014
Jennifer said she is very pleased with this business. Her vehicle looks brand new.
Category: Collision
Service Date: 01/31/2014
Review Created: 02/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John H. in Utah on 02/05/2014
John said there is a ripple in the hood, so he is going to take the vehicle back and have the issue resolved.
Category: Collision
Service Date: 01/09/2014
Review Created: 02/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Verified by SureCritic
Troy B. in Utah on 02/03/2014
Spoke with Jennifer. She said this business was not very good at communicating the progress of repairs with her. She expected her vehicle to be gone for a few weeks but it took a month to get it back. She did not know the reason for the delay.
Category: Collision
Service Date: 12/31/2013
Review Created: 02/03/2014
This review was collected via phone interview by Customer Research Inc.
Terrible Service and Timing
Dishonest and Unreliable. They took over 3 weeks and kept pushing back our deadline saying they forgot parts and had to order them. They always took ten minute holds on the phone and never really knew what they were doing.
Service Date: 01/03/2014
Review Created: 01/03/2014 11:01 AM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kelley T. in Utah on 01/03/2014
Kelley said the man in the office called her two days later and asked her how her vehicle was and if she was completely satisfied. He even remembered the trip she went on and it really impressed her. She will continue to use this business.
Category: Collision
Service Date: 12/03/2013
Review Created: 01/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Donna T. in Utah on 01/02/2014
Donna said the service was good and she was very impressed.
Category: Collision
Service Date: 12/12/2013
Review Created: 01/02/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 308 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verfication purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message