Cascade Collision Repair - Orem


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

782 Reviews

99% Would Recommend
Latest Review 8 days ago
Shelly W. on 04/19/2016
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Shelly said the staff at this business was very helpful and friendly. Clayton, the manager there is very helpful and very quick. He responded to any concerns she may have had.
Category: Collision
Service Date: 04/14/2016
Review Created: 04/19/2016
This review was collected via phone interview by Customer Research Inc.
Trevor Z. on 04/09/2016
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Spoke with Victoria. She said the work was very good. She was very impressed with the effort and energy they put in to keeping her satisfied with the service. She was very impressed with the quality of the body work. Her vehicle was not ready when promised because there was additional damage to the front of the vehicle that was not visible underneath her vehicle when it was up and inspected. They had to order some parts. The delay was about a week but she was perfectly fine with it. She would definitely recommend them. They are a great business.
Category: Collision
Service Date: 03/18/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
Megan B. on 04/06/2016
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Megan said this business was really nice about walking her through everything that was done to her vehicle. They offered her to come back to this facility so they can buff out a scratch that was on her vehicle. She stated since she is a returning customer they will do it for free, which she thought was nice. She likes how that she was kept informed about everything, throughout the process.
Category: Collision
Service Date: 03/30/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
Dan S. on 04/05/2016
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Spoke with Desiree. She said they always do an excellent job.
Category: Collision
Service Date: 03/31/2016
Review Created: 04/05/2016
This review was collected via phone interview by Customer Research Inc.
Gemma G. on 04/04/2016
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Spoke with Braden. He said this business did a great job on his vehicle.
Category: Collision
Service Date: 04/02/2016
Review Created: 04/04/2016
This review was collected via phone interview by Customer Research Inc.
Steven P. on 04/02/2016
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Spoke with DeAnne. She said the service was good.
Category: Collision
Service Date: 03/18/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Brian W. on 04/02/2016
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Brian said the business was quick to repair his vehicle and finished the work before promised. The bumper warped in the sun shortly after the repairs and the business took care of the damage at no charge.
Category: Collision
Service Date: 03/15/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Nik G. on 04/01/2016
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Nik said the service was fast, the customer service was good, and the work was performed correctly. He heard about this business through his job.
Category: Collision
Service Date: 03/18/2016
Review Created: 04/01/2016
This review was collected via phone interview by Customer Research Inc.
Spencer B. on 04/01/2016
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Spencer said they were really helpful and the repair job was really good.
Category: Collision
Service Date: 03/25/2016
Review Created: 04/01/2016
This review was collected via phone interview by Customer Research Inc.
Ken J. on 03/29/2016
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Ken said this business was very good, he was pleased with everything. He heard about them through the internet.
Category: Collision
Service Date: 03/22/2016
Review Created: 03/29/2016
This review was collected via phone interview by Customer Research Inc.
Adam S. on 03/27/2016
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Adam said this business did a great job. Everything turned out as expected and they actually exceeded his expectations.
Category: Collision
Review Created: 03/27/2016
This review was collected via phone interview by Customer Research Inc.
D B H. on 03/24/2016
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D.B. said it was a good experience. He said there was a seven day delay because they were having issues with compatible parts. They kept him updated regularly.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Nik G. on 03/18/2016
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"Great work and customer service"
Had a blemish on my door fixed. Very high quality work paint matched perfect and work was completed very quickly. Customer service was solid they kept me updated throughout the whole process. Very satisfied
Review Created: 03/18/2016 05:26 PM
John A. on 03/17/2016
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John said this business was professional. There was an issue where the hood cracked the new paint. They took responsibility immediately and fixed the issue. The vehicle was three days later than promised due to this.
Category: Collision
Service Date: 03/08/2016
Review Created: 03/17/2016
This review was collected via phone interview by Customer Research Inc.
Jeffery T. on 03/14/2016
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Jeffery said the business did a great job. The employees were polite and the business had a professional atmosphere.
Category: Collision
Service Date: 03/08/2016
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Taylor S. on 03/14/2016
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Taylor said this business performed the repairs on his vehicle quickly and thoroughly.
Category: Collision
Service Date: 03/10/2016
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Natalie I. on 03/14/2016
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Natalie said she really appreciates Clayton, the manager, and his team. They provide great customer service, they are honest and they kept her informed on the status of her vehicle. They are awesome.
Category: Collision
Service Date: 03/05/2016
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Shawn M. on 03/11/2016
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Shawn said this business provided good service.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Andrea I. on 03/10/2016
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Andrea said this business made sure everything was done correctly. They kept her very well informed and they went over all the repairs with her that were done to the vehicle when it was finished.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/10/2016
This review was collected via phone interview by Customer Research Inc.
Jeff J. on 03/09/2016
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Jeff said this business did a nice job and they were really polite.
Category: Collision
Service Date: 03/04/2016
Review Created: 03/09/2016
This review was collected via phone interview by Customer Research Inc.
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