Cascade Collision Repair - Orem


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

795 Reviews

99% Would Recommend
Latest Review 4 days ago
Justin P. on 04/08/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Justin said he had to take his vehicle back due to his bumper and alignment.
Category: Collision
Service Date: 02/23/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Tyler R. on 01/03/2015
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Tyler said he has to take the vehicle back for a scratch on the door handle that the business did not buff out. He has contacted the business and has an appointment. He was not completely satisfied the business underestimated his quote and his vehicle was a day later than promised because the initial paint job was not done correctly, which required him to keep his rental vehicle longer. He had to pay for the rental himself.
Category: Collision
Review Created: 01/03/2015
This review was collected via phone interview by Customer Research Inc.
Troy C. on 11/05/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Troy said he has brought his vehicle in several times and is having a problem with the balance of his tires. His vehicle is bumpy when he drives and it was not like that before. He would not recommend this business to others due to this experience.
Category: Collision
Service Date: 09/23/2013
Review Created: 11/05/2013
This review was collected via phone interview by Customer Research Inc.
Casey L. on 04/04/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Casey said he had to take his vehicle back in because it had not been cleaned or detailed. He said the detailing wasn't up to par after the second visit either. The vehicle was ready a couple of days late and he is not sure why. They missed a spot on the bumper, so he will not recommend this business to others. They could have been more professional, but he chose not to elaborate.
Category: Collision
Service Date: 03/22/2013
Review Created: 04/04/2013
This review was collected via phone interview by Customer Research Inc.
Jeremy G. on 05/21/2011
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jeremy said he was not satisfied with the body or paint work and he would not recommend this facility to others, but chose not to elaborate further.
Category: Collision
Service Date: 05/10/2011
Review Created: 05/21/2011
This review was collected via phone interview by Customer Research Inc.
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