Certified Car Care Hcml Inc


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

339 Reviews

95% Would Recommend
Latest Review 13 days ago
Lauren W. on 06/12/2017
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Lauren said the business took care of her vehicle, but could have been more professional.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/07/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Jaime C. on 05/23/2017
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Jaime said the business was quick. They got the job done.
Vehicle: Nissan Altima
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Thomas S. on 05/23/2017
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Thomas said this business cost a lot of money but he found that it was worth it.
Vehicle: Honda Civic
Category: Service
Service Date: 04/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Malcom W. on 04/25/2017
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Malcom said the business took a little while to find the part for his vehicle. They did a good job.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 03/23/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Lindsay L. on 04/25/2017
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Spoke with Eric. He said he had no problems with his vehicle.
Vehicle: Nissan Altima
Category: Service
Service Date: 04/17/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
D.j. P. on 04/22/2017
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D.J. said he was in a rush, and the service took longer than he expected.
Vehicle: Honda Accord
Category: Service
Service Date: 04/07/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Dante C. on 03/08/2017
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Dante said this business is good. They were done quickly and the final price was right around what they had originally discussed. He would have done the work a little bit differently but he was satisfied with the work performed.
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
David E. on 02/27/2017
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David said this business is good but expensive. The work was good but the communication was bad. He took the vehicle in Monday and it sat until Thursday before they started work on it. He talked to Dave on Monday and he was supposed to call him back Tuesday but he did not. He called the business back on Wednesday and Dave told him he was going to call him back when he knew something and he did not call. The work was okay and he will go back on Wednesday.
Vehicle: Ford Escape
Category: Service
Service Date: 02/24/2017
Review Created: 02/27/2017
This review was collected via phone interview by Customer Research Inc.
Ricky C. on 01/26/2017
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Ricky said this business got his vehicle in as soon as they could and they did a good job.
Vehicle: Mercedes-Benz Sprinter 2500
Category: Service
Service Date: 12/29/2016
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Mark D. on 12/30/2016
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Mark said he had to go back to the business because they had to fix the overflow of oil.
Vehicle: Mercedes-Benz Sprinter 2500
Category: Service
Service Date: 12/29/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Clay D. on 08/25/2016
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Clay said he liked working with this business and all of the staff was good. Overall they provided him with a good experience.
Vehicle: Dodge
Category: Service
Service Date: 08/19/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Michael J. on 06/29/2016
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Spoke with Joellen. She said the business provided a wonderful service. They gave her a valuable explanation of her vehicle and they provided a shuttle service. They went above and beyond to meet her needs and goals.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/22/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Khari R. on 05/31/2016
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Khari said there was a minor issue but they rectified the problem. There was extra time involved that had to do with their payment system.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 05/23/2016
Review Created: 05/31/2016
This review was collected via phone interview by Customer Research Inc.
Lorenzo K. on 05/25/2016
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Lorenzo said Dave, the owner, showed he cared and the customer service was good.
Vehicle: Nissan Xterra
Category: Service
Service Date: 05/23/2016
Review Created: 05/25/2016
This review was collected via phone interview by Customer Research Inc.
Nguyen A. on 05/07/2016
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Anna said she had to go back three times for this business to complete the service work on her vehicle. First, they received the wrong part, the second time, the part was not in, and the third time, they were finally able to get it fixed.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/04/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Steven H. on 04/27/2016
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Steven said the business was good but they forgot to do the oil change on his vehicle.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 04/21/2016
Review Created: 04/27/2016
This review was collected via phone interview by Customer Research Inc.
Andrew W. on 01/27/2016
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Andrew said other than the delayed time, the services provided by this business were pretty good.
Vehicle: Infiniti G35
Category: Service
Service Date: 01/25/2016
Review Created: 01/27/2016
This review was collected via phone interview by Customer Research Inc.
Cassandra O. on 01/26/2016
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Cassandra said it took a little longer than she hoped it would, but other than that, this experience was fine. She had to go back the next day for a computer reset, but that was fine with her.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/21/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Eric S. on 12/27/2015
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Eric said this business did pretty good work.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 12/21/2015
Review Created: 12/27/2015
This review was collected via phone interview by Customer Research Inc.
Clark A. on 10/23/2015
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Clark said he had a long experience with this business. They did about $12,000 worth of repairs and it was one of those things that kept growing. His only problem with this business is they were not up front about what the scope of the problem was. They provided good work and good service. The owner is nice and easy to work with.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 10/15/2015
Review Created: 10/23/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 61 in total