Craig called and was very cordial and helpful. He was anxious to see that the problem with the car was solved. The leak was missed and I was upset by that. I understand now that it was probably imperceptible. I would go back to them and appreciate their making it right.
Recommended
Original Review
08/23/2012
Category: Service
Mark said they are super nice but they blew it on this service visit. He took the vehicle in for an oil change and asked them to check the hoses and coolant. They told him everything was fine, but the coolant was low. He drove to Dallas and got a second opinion. The person who provided the second opinion said there was a hole in the coolant tank and if he had driven much further, he would not have a vehicle to operate. He had to spend several hundred dollars to have the issue properly addressed. He will not recommend this business for the reason previously mentioned.
Not Recommended
CRAIG B. from Corpus Auto Service responded on 08/27/2012 02:26 PM
I talked with Mark and reviewed the work. Although we missed the leak, I explained that sometimes smaller leaks don't show up right away. Thank fully he was able to drive back to Dallas without any issues on the road. I have made amends and hopefully all is well and he would like to change his review.
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