Craig was eager to correct any problems and misunderstandings, they are very nice people and resolved my problems, I still think they are a little too expensive but would take my car back if I had another problem, it is hard to find a good mechanic in CC to take care of my Jaguar.
Recommended
Original Review
02/05/2013
Disappointed
I took my car in because the water reservoir need to be replaced(I provided), also showed fail save mode. They replaced washer and grommets, washer reservoir is now leaking out the water and the windshield washer points streight out and keeps the hood emblem clean! They do a good job over all, maybe because I am not a regular customer the attention to detail was not there.
Recommended
CRAIG B. from Corpus Auto Service responded on 02/06/2013 09:55 AM
I contacted Carmen and asked her to come back right away to correct the problems and her disappointment. I need to explain in more detail the tpe of problem she is having, I explained the problem was not resolved and needed more work but apparently didn't do a good enough job.
CRAIG B. from Corpus Auto Service responded on 03/01/2013 12:29 PM
Carmen came back in and we found that her washer resevoir, the part she supplied had a crack in the seam and was leaking, we fixed it and replaced a bad connector for the washer nozzle.
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