ReScore Reviews™ (1)
When I asked for a discount on the diagnosis cost because the problem couldn't be determined by your technicians, it was denied. This was totally unsatisfactory. For these reasons I wish to be removed from any further emails and will not recommend anyone doing business with your establishment. I am saddened that your establishment has degraded so much since I began doing business with you many years ago.
We at D&R Automotive are sorry for the miscommunication we had with you about a dash light coming on intermittently. Since the light wasn't on at the time you came in, we should have asked you to show us which light was coming on. If done we would have known then it wasn't the MIL (check engine) light, which we tested for, but the low coolant light coming on intermittently. D&R Auto strives for complete customer satisfaction at all times. We sincerely apologize for the miscommunition on our part.
Wayne, Thank you for the web review. Rick
Thank you for the on-line review. Hope you're having a great day.
Thank you, Eric for the review.
Hi Dave and Karen,
I really appreciate you going on-line and giving us the great review. I hope you're both having a good day and we're looking forward to seeing you in the future.
Thank You, Rick
Thank you, Lynn for the great review you gave us.
We appreciate the very nice review you gave us. We, at D & R Automotive, strive to keep our customers satisfied.
Thank you, Rick
Thank you for taking the time for the great review you gave us.