Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

714 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


LV
Larry V.
El Cajon, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Mary Ann. She said that they have been going to this business for 20 years and they won't go anywhere else. They are honest and reliable.
This review was collected via phone interview by Customer Research Inc.

BJ
Balthazaar J.
Lakeside, CA
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Balthazaar said the staff at this facility is nice, and service was good.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Alpine, CA
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Tyler said they're really nice.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Santee, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Jim said the staff recommend services he already had done a few months earlier by them, but he is happy with the prices he receives from the business.
This review was collected via phone interview by Customer Research Inc.

CC
Chuck C.
Santee, CA
Suzuki XL-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chuck said he has been going to this facility since he moved to the area. This facility seems to do a good job. They don't pressure him into doing services he doesn't want. His relationship has been good with this facility and he appreciates their business.
This review was collected via phone interview by Customer Research Inc.

DB
Darrell B.
Santee, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Darrell said this business did what they were supposed to do and he has a good business relationship with them.
This review was collected via phone interview by Customer Research Inc.

BM
Betsy M.
El Cajon, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Betsy said the business provides good service and her vehicle is running smoothly. The staff are quite good.
This review was collected via phone interview by Customer Research Inc.

AS
Abby S.
Santee, CA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Abby said the staff was pleasant and explained all the details well.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We appreciate your time and your business.


MT
Mark T.
Santee, CA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Mark said the business was very kind, polite and forthright. He stated they did not try to give him any extra services.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We are so lucky to have you as a customer.


WD
Will D.
Longmont, CO
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Will said the employees were nice and provided good service.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We know how busy you are, and we greatly appreciate the time you took to give us a review.

DW
Duane W.
Santee, CA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Duane said other than the fact that he was told his vehicle is not repairable, he had a good experience. Dave is always good.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

You have no idea how much we appreciate your business and review.


RK
Rainer K.
El Cajon, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rainer said he is always happy with the service.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We are so lucky to have you as a customer.


MD
Mike D.
El Cajon, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Mike said this business is really professional, and got done what he needed. He enjoyed his experience there.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We know how busy you are, and we greatly appreciate the time you took to give us a review.


ML
Mike L.
San Diego, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mike said the service was excellent, and he is very happy with everything this business did. The employees are knowledgeable, amazing, and everything they did was fantastic. The service was quick, done right, and at a fair price. It was an overall great experience. He could not be happier.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We are so lucky to have you as a customer.


CC
Carol C.
Alpine, CA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Carol said she has gone to this business before and they are very honest.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We know how busy you are, and we greatly appreciate the time you took to give us a review.

CC
Chris C.
Lakeside, CA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Chris said she liked this business, she trusted them.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

Thank you so much for taking the time to let us know how we are doing.


BT
Bryan T.
Santee, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Bryan said the service was good.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We are so lucky to have you as a customer.


TB
Tim B.
Santee, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Tim said his vehicles are running better than ever. He has used this business for almost 25 years, and absolutely recommends the facility to others.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018



We know how busy you are, and we greatly appreciate the time you took to give us a review.

RJ
Rory J.
Santee, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Rory said the service was what he needed and the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

You have no idea how much we appreciate your business and review.


JP
Jackie P.
San Diego, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Jackie said that the staff at the facility were very nice, provided her with a ride and maintained open communication. They were friendly and gave her great service.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

Thank you so much for your review.