Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

716 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


BJ
Balthazaar J.
Lakeside, CA
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Balthazaar said the staff at this facility is nice, and service was good.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Santee, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Jim said the staff recommend services he already had done a few months earlier by them, but he is happy with the prices he receives from the business.
This review was collected via phone interview by Customer Research Inc.

WD
Will D.
Longmont, CO
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Will said the employees were nice and provided good service.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We know how busy you are, and we greatly appreciate the time you took to give us a review.

VA
Virginia A.
Lakeside, CA
Pontiac Torrent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Virginia said the business is great overall. However, he was frustrated with them for being closed on Sundays and Mondays. In addition, after the service the check engine light has come back on. The issue may be just the gas cap though.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

Thank you so much for taking the time to let us know how we are doing.


CC
Carolyn C.
Santee, CA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Carolyn said she thought they did a good job on the service.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We appreciate your time and your business.


WS
Wayne S.
Santee, CA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Wayne said this business provides service reasonably fast and the job was done quite well.
This review was collected via phone interview by Customer Research Inc.

LM
Longo M.
El Cajon, CA
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Longo said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Lakeside, CA
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2018
Honest
I appreciate the honesty of the staff.

DP
Donna P.
El Cajon, CA
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2018 Category: Service
Donna said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
El Cajon, CA
smart fortwo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Brian said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Lakeside, CA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Steve said the service was good.
This review was collected via phone interview by Customer Research Inc.

TD
Tyler D.
Lakeside, CA
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Tyler said he liked this business. They were honest and helpful.
This review was collected via phone interview by Customer Research Inc.

DL
Darlene L.
Santee, CA
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Darlene said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ON
Oral N.
San Diego, CA
Chevrolet S-10
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Oral said this business has great service.
This review was collected via phone interview by Customer Research Inc.

SD
Shari D.
Vacaville, CA
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2017
Outstanding customer service
Highly recommend
Dave & R. from D & R Automotive responded on 10/24/2017

Hello Shari,
Thank you for your web review of us.


TD
Tommie D.
Santee, CA
Subaru Baja (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Spoke with Cheryl. She said the business charged for a smog test and she did not pass. Most facilities do not charge if she does not pass.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 09/26/2017

Cheryl, I apologize that this is the situation. Please reach out to us at D&R Automotive.


RM
Randal M.
Lakeside, CA
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Randal said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 09/26/2017

Thanks for recommending us, Randal!


ME
Mark E.
Brentwood, CA
Acura RSX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017 Category: Service
Mark said this business got him in and out the same day. He stated he thought it was highly priced for the battery.
This review was collected via phone interview by Customer Research Inc.

DL
Derek L.
Lakeside, CA
Nissan 240SX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2017 Category: Service
Derek said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jenna B.
Santee, CA
Plymouth Grand Voyager
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2017 Category: Service
Jenna said the customer service was good but her vehicle still has the same problem. She will be taking it back.
This review was collected via phone interview by Customer Research Inc.