Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

701 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


VA
Virginia A.
Lakeside, CA
Pontiac Torrent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Virginia said the business is great overall. However, he was frustrated with them for being closed on Sundays and Mondays. In addition, after the service the check engine light has come back on. The issue may be just the gas cap though.
This review was collected via phone interview by Customer Research Inc.

CC
Carolyn C.
Santee, CA
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Carolyn said she thought they did a good job on the service.
This review was collected via phone interview by Customer Research Inc.

WS
Wayne S.
Santee, CA
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Wayne said this business provides service reasonably fast and the job was done quite well.
This review was collected via phone interview by Customer Research Inc.

LM
Longo M.
El Cajon, CA
Chevrolet Traverse
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Longo said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Lakeside, CA
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2018
Honest
I appreciate the honesty of the staff.

DP
Donna P.
El Cajon, CA
Honda Civic Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2018 Category: Service
Donna said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
El Cajon, CA
smart fortwo
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Brian said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Lakeside, CA
Honda Accord Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Steve said the service was good.
This review was collected via phone interview by Customer Research Inc.

TD
Tyler D.
Lakeside, CA
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Tyler said he liked this business. They were honest and helpful.
This review was collected via phone interview by Customer Research Inc.

DL
Darlene L.
Santee, CA
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Darlene said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ON
Oral N.
San Diego, CA
Chevrolet S-10
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Oral said this business has great service.
This review was collected via phone interview by Customer Research Inc.

SD
Shari D.
Vacaville, CA
Chevrolet Corvette
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2017
Outstanding customer service
Highly recommend
Dave & R. from D & R Automotive responded on 10/24/2017

Hello Shari,
Thank you for your web review of us.


TD
Tommie D.
Santee, CA
Subaru Baja (Natl)
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Spoke with Cheryl. She said the business charged for a smog test and she did not pass. Most facilities do not charge if she does not pass.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 09/26/2017

Cheryl, I apologize that this is the situation. Please reach out to us at D&R Automotive.


RM
Randal M.
Lakeside, CA
Nissan Xterra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Randal said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 09/26/2017

Thanks for recommending us, Randal!


ME
Mark E.
Brentwood, CA
Acura RSX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017 Category: Service
Mark said this business got him in and out the same day. He stated he thought it was highly priced for the battery.
This review was collected via phone interview by Customer Research Inc.

DL
Derek L.
Lakeside, CA
Nissan 240SX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2017 Category: Service
Derek said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jenna B.
Santee, CA
Plymouth Grand Voyager
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2017 Category: Service
Jenna said the customer service was good but her vehicle still has the same problem. She will be taking it back.
This review was collected via phone interview by Customer Research Inc.

ED
Edward D.
Santee, CA
Dodge Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2017 Category: Service
Edward said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CD
Clancy D.
San Diego, CA
Dodge Caravan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Clancy said he would recommend others to this business.
This review was collected via phone interview by Customer Research Inc.

YE
Yvonne E.
El Cajon, CA
Ford Edge
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2017
Fast and friendly
I was able to get an appointment quickly and they were very friendly and reasonable
Dave & R. from D & R Automotive responded on 01/21/2017

Hi Yvonne,
Thank you for your on-line review.