Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

744 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


TC
Tabitha C.
Lakeside, CA
Dodge Neon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2018 Category: Service
Spoke to Tabitha. She said that she was being taken advantage of because she was female.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
San Diego, CA
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/28/2017 Category: Service
Anthony said the staff forgot to plug something back in on his vehicle. He had to take his vehicle back to the business.
This review was collected via phone interview by Customer Research Inc.

DL
Don L.
Santee, CA
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/25/2017 Category: Service
Don said his experience with this business was fine.
This review was collected via phone interview by Customer Research Inc.

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Mike S.
Jacumba, CA
Mercedes-Benz GLK350
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/24/2017 Category: Service
Spoke with Yenni. She said she waited a long time for the service because the employees couldn't figure out the computer system in her vehicle.
This review was collected via phone interview by Customer Research Inc.

CI
Chris I.
Hilton, NY
Mazda 3
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/01/2017 Category: Service
Chris said the service was good but the pricing was more than he had expected.
This review was collected via phone interview by Customer Research Inc.

JL
Joshua L.
Santee, CA
Toyota Celica
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2016 Category: Service
Joshua said he brought his vehicle into the business to get his smog check done. The gentleman he was working with said it had been tampered with and he was going to charge him an extra 105 dollars just to fix the plug.
This review was collected via phone interview by Customer Research Inc.

LB
Laura B.
Santee, CA
Mercury Grand Marquis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/18/2016 Category: Service
Laura said the business was really expensive.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Lakeside, CA
Chrysler Sebring
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2016 Category: Service
Karen said the business had good service and the people were nice. She went to them to have an inspection done, but she was told the belts were getting bad by a second opinion. They never told her that her belts were going bad.
This review was collected via phone interview by Customer Research Inc.

JM
Jordan M.
Graham, WA
Ford Expedition
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/24/2015 Category: Service
Spoke with Ashley. She said this business is flexible with their service. They serviced her vehicle in a timely manner and were friendly. They provided her with great customer service, she would recommend them again, and she would use them again.
This review was collected via phone interview by Customer Research Inc.

SC
Sean C.
Santee, CA
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/19/2015 Category: Service
Sean said the service was cool. A diagnostic was done to his vehicle and it was found out it was regarding a sensor. He found out it would cost about $230.00. Overall, he has done it himself for $50.00. He's not happy and he doesn't like it. It's called a DBSE sensor. The reason he wouldn't recommend this business is because he almost got screwed.
This review was collected via phone interview by Customer Research Inc.