ReScore Reviews™ (2)

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98% Would Recommend
Latest Review 5 days ago
Review for Darrell's Firestone
MIKE D. on 01/13/2016
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"OIl change"
I was in the other day because I could not get an appointment with my dealership. I have previously had oil changes with Darrell's Firestone had been pleased. This time they were totally unfriendly and not very receptive to me. I was a little startled and at this and almost turned around and left. The manager didn't even look up at me and he ordered this clerk to do this and that and was too involved with something on the computer to be even take a minute to be welcoming. I am afraid that was the last time I use Darrell's Firestone.
Vehicle: Chevrolet Equinox
Service Date: 01/11/2016
Review Created: 01/13/2016 06:54 AM
Darrell a., Owner at Darrell's Firestone responded on 01/14/2016

   I apologize that you didn't feel welcomed.I saw that our apprentice Paul took care of you .I was involved on some computer issues we were having that did have me quite annoyed. No excuse that I didn't give you some attention. We do pride ourselves on being very customer service oriented .
Thanks again for the business