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Dennys Auto Inc Review from Dave P. on 03/04/2014

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Dave P.
Riverton, UT
Chevrolet Silverado
Dennys Auto Inc
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2014
verified customer Verified Customer
Quick response
Appreciate Denny's quick response and willingness to correct and make up for prior service result.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/04/2014
Oil change
Oil was spilled and left all over my skid plate. It ended up on my garage floor and driveway. Took me an hour to try and clean up. Other than that, friendly service.
Recommended
Darrin M. from Dennys Auto Inc responded on 03/05/2014 06:56 AM

Thank you for the review. We depend on feedback to improve our service and take care of any problems. We apologize for leaving the mess and for you having to take time to clean it up. We would like to make it up to you if you are willing to give us another chance - your next oil change will be on us - no charge. We will definitely make sure the skid plate is removed and cleaned. We would like to earn 5 stars. 
Thanks again for you business and for the review! We really appreciate you and your business!

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