Dinkins Auto Service


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

355 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 4 days ago
JESSICA B. ReScore Review on 02/07/2017
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
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"Supporting Local Business"
Joe called me back after the review (which was unexpected) and explained that we should have been notified about the inspection charge and we had nice conversation. He then refunded the charge back to my account. In consideration of that we will give Dinkins our business again with the hope that we don't have any further charges like this. Thanks again Joe.
Vehicle: Toyota 4Runner
Service Date: 02/03/2017
Review Created: 02/04/2017 05:25 AM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Hit them with the hind "
First instance was a ridiculous quote on a battery and yesterday they charged my wife $50 to tell her the tire valve was broken. Won't be going back.
Vehicle: Toyota 4Runner
Service Date: 02/03/2017
Review Created: 02/04/2017 05:25 AM
Joe D. at Dinkins Auto Service responded on 02/07/2017

Talked to Mr Beecher yesterday about what happen, I refunded his 50.00, he did not authorize us to do any repairs. Respectfull, Joe Dinkins

Peter B. on 09/22/2017
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Peter said this business did a very nice job and she would recommend them.
Vehicle: Honda Accord
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
ROGER T. on 09/19/2017
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"A/C Repair"
Very quick turn around when the car was brought in for service. Even when it had to come back for a second, unknown repair, it was done quickly and efficiently.
Vehicle: Toyota RAV4
Service Date: 08/23/2017
Review Created: 09/19/2017 04:48 AM
Joe D. at Dinkins Auto Service responded on 09/20/2017

THANKS ROGER FOR THE GREAT REVIEW, WE REALLY APPRECIATE YOUR BUSINESS

Craig T. on 09/18/2017
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Craig said this business did exactly what he wanted them to do. He had gone elsewhere before and they did not do this.
Vehicle: Ford Mustang
Category: Service
Service Date: 09/06/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/19/2017

Craig, thanks so much for the great review. We really appreciate your business

Jonathan B. on 09/18/2017
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Jonathan said the staff understood what he needed, and they were able to get it done quickly.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/20/2017

THANKS JONATHAN FOR THE GREAT REVIEW

Marlene G. on 09/18/2017
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Marlene said this business is prompt, polite, professional and he explains all his work to her. The mechanic is a very nice man.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/20/2017

THANKS FOR THE AWESOME REVIEW!

Paul H. on 09/07/2017
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Paul said this business was wonderful. He will not go anywhere else. They were friendly and the work was good. They finished on time. They were honest, trustworthy and loyal. He thanked them for their service.
Vehicle: Volvo V70
Category: Service
Service Date: 08/25/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/14/2017

Thanks Paul for the great review, you are a valued customer

Matt Y. on 09/06/2017
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Matt said everything with this business was good. However when he got his vehicle back he noticed that there was oil and grease on the side of the vehicle the staff had worked on. He found some scuffs on the back end of his vehicle that were not there prior to the service, but he does not know if that was the staff's fault or the tow truck driver's fault.
Vehicle: Jaguar XF
Category: Service
Service Date: 08/30/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/14/2017

Matt, Thanks for the review, sorry about the oil and grease on your car

Orey S. on 09/06/2017
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Orey said he likes Joe.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 08/28/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/14/2017

Thanks Orey for the great revie, we really appreciate your business

TIM R. on 09/02/2017
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"Great service "
Thanks dinkons for the fast friendly service!
Vehicle: Nissan Xterra
Service Date: 08/31/2017
Review Created: 09/02/2017 05:45 AM
Joe D. at Dinkins Auto Service responded on 09/05/2017

Thank you Tim.

Joan B. on 08/21/2017
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Spoke with John. He said they are good people.
Vehicle: Toyota Pickup
Category: Service
Service Date: 07/19/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
KENNETH F. on 08/19/2017
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"HONESTY , GOOD SERVICE , STANDS BEHIND THEIR WORK ,FAIR PRICES"
GOOD COMPANY ,WILL AND HAVE RECOMMENDED TO FRIENDS
Vehicle: Cadillac DeVille
Service Date: 08/18/2017
Review Created: 08/19/2017 11:27 AM
Joe D. at Dinkins Auto Service responded on 08/21/2017

THANKD KENNETH FOR THE GREAT REVIEW, WE REALLY APPRECIATE YOUR BUSINESS!

Elton W. on 08/17/2017
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Elton said the staff did a good job.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 07/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS M. on 08/11/2017
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"Prompt, courteous service"
Like usual, Dinkin's performed the work in a quick, friendly fashion.
Vehicle: Ford Police Interceptor
Service Date: 08/10/2017
Review Created: 08/11/2017 03:38 AM
Joe D. at Dinkins Auto Service responded on 08/11/2017

Thanks Thomas for the great review, we really appreciate your business

Kathleen C. on 08/10/2017
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Kathleen said it was fine. They did what she asked and it didn't take long.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Jamie W. on 08/09/2017
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Jamie said this business was very timely with great prices and good work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/24/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Benjamin A. on 08/09/2017
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Benjamin said the staff was helpful and nice at the business. The price was reasonable.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
DENISE M. on 08/08/2017
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"Great service at Dinkins"
As always great service, friendly, and always do a good job. Thank you Denise and your service people.
Vehicle: Chevrolet TrailBlazer
Service Date: 08/07/2017
Review Created: 08/08/2017 05:50 AM
Joe D. at Dinkins Auto Service responded on 08/08/2017

Thanks Denise, you're a great customer

Jeff S. on 08/08/2017
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Jeff said he dropped his vehicle off on short notice. They gave him same day service for his oil change.
Vehicle: Lincoln MKX
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Ken K. on 08/07/2017
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Ken said the staff was efficient and nice. They let him know what was going on before they did things.
Vehicle: Volvo S40
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 355 in total