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Ed Voyles Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,860 Reviews)
48
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
142
Total ReScores
4.5
ReScore Average
48
Net Promoter Score ®

Business Details

About

Ed Voyles Hyundai is located outside of Atlanta in Smyrna, GA. Come visit our award winning dealership to take care of all of your vehicle needs. Our Service Technicians are at the ready to assist your with anything the road may bring your way. Ed Voyles Hyundai is located outside of Atlanta in Smyrna, GA. Come visit our award winning dealership to take care of all of your vehicle needs. Our Service Technicians are at the ready to assist your with anything the road may bring your way.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(770) 952-8881

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
2135 Cobb Parkway Smyrna, GA 30080
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,860 Reviews)

JB
gravatar
Juston B.
Marietta, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2015
verified customer Verified Customer
Category: Service
Horrible Parts Manager
The Parts Manager, Jim, is a salesman and does not care about resolving your problem. It's clear to me, he only cares about sales. There are only a few times in my life when I've been very displeased with service and this is definitely one of them. He lies when he does not know the answer instead of finding the correct answer. I will never, EVER, recommend anyone to have service here, if they're dealing with Jim. I will be taking my business elsewhere from this point forward.
Not Recommended
Summer O. from Ed Voyles Hyundai responded on 09/18/2015 11:37 AM

Mr. Bryant,

I want to start by saying it has been a pleasure talking to you over the past few days getting your situation handled. I am very sorry that you had a terrible experience and I hope that over the last few days with us commincatin that i helped make the sitation better. It was a pleasure meeting with you in person and im very glad that we were able to fix your sitation. If you hvae any more questions please give me a call.

Summer O'Shields
Ed Voyles customer service
770-552-8881
soshields@edvoyles.com
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