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Express Auto Repair -North

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(204 Reviews)
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Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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Business Details

About

Express Auto Repair, has been in business since 2005. We are a full service auto repair facility that offers exclusive benefits at our locations such as Lifetime Parts & labor Warranties, Free towing with repairs, free diagnostics with repairs, Great Financing options for all Credit Situations, Free Shuttle Service and Free loaner cars Express Auto Repair, has been in business since 2005. We are a full service auto repair facility that offers exclusive benefits at our locations such as Lifetime Parts & labor Warranties, Free towing with repairs, free diagnostics with repairs, Great Financing options for all Credit Situations, Free Shuttle Service and Free loaner cars with qualified repairs. Stop by and see why we are the best in Auto Repair & Customer Satisfaction in Colorado Springs. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(719) 358-9109

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
5360 Montebello Ln Colorado Springs, CO 80918
Express Auto Repair -North's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(204 Reviews)

CJ
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Carol J.
Colorado Springs, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2020
Very bad customer service treated me like a common criminal when I was try to be a paying customerr
Very very bad customer service at your Galley location. I was lied to and treated horrible! I will never patronize nor recommended this place to anyone! I was made to feel like a complete fool! Behind the non professional help. Her name is Theresa she's a good liar! And there is no way to make a complaint because they all stick together. So that is why I am here. They stopped answering my calls. And I was told the general manager was gonna give me earlier before they stopped taking my calls. But ive yet to hear from him also. I was treated like a common criminal. Called security lied on me. And said I was acting irrate. But if you were to go back and view the camera I was acting like a sane person rather calm if you ask me by the lies I was told all day. The lie that was told by theresa too me was that the tow truck driver never left the key to my vehicle with her.
Then when she did find the key she lied and said the key was broke which it wasn't. Then kicked me out in the cold said that I could not wait on there property for another tow truck to come tow my vehicle back to my home. After bing caught in in all her lying she didnt want to service my car nor let me use there tow services.so and then she called security and lied on me . she is Theresa at the 3655 Galley Rd 80909. I literally just been spending money on getting my vehicle towed back and forth. Oh I forgot to mention how I ended up at the location because I was at home just getting off work. And thersa called me and told me that she located my keys but they were broke. Says she found them outside in the snow. It's Not even that much snow outside. Mind you the tow truck driver said more than once. I quote "he left the keys with the gal at the front desk". So anyhow Theresa told me that she will not do any work on my vehicle unless I come in and inspect the key and the vehicle. I paid my neighbor to drive me there. And to get no service and treated bad kicked out in cold lied on just terrible. I'll be writing a review with the BBB also. Can someone please reach ot to me? My email is 7732camwood@gmail.com
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