Fitzgerald's Countryside Hyundai Review from Henry H. on 07/08/2014


HH
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Henry H.
Clearwater, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
good service, hard to reach department
Tried to make an appointment over the phone - no one answered any of my attempts. Website would not give calendar for appointment selection
Recommended
ERIC C., President from Fitzgerald's Countryside Hyundai responded on 08/11/2014 05:46 AM

I apologize that you were not able to get through. We have an entire office that does nothing but make appointments, so it is not something that we normally hear. If you call in and ask for scheduling, our operator will transfer you to that office. We do also offer online scheduling, which can be found under the service tab at FitzMall.com. If you create a user account, the system will display all available appointment times. If you have difficulty with that system, our scheduling department can help you with that as well.

I am happy to hear that your actual service went well. We appreciate your business. 

Eric Coffey
Service Director
Fitzgerald Hyundai
727-799-1800
coffeye@fitzmall.com