Franklin Auto Service


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

212 Reviews

ReScore Reviews™ (2)

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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 6 days ago
Review for Franklin Auto Service
JULIE W. on 10/13/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Just o.k."
I visited the service station because there was a message that the car's coolant was low. They did what I asked and checked the coolant, which wasn't low. The next day when I took the car to where I normally have it serviced, they said it was a good thing I brought it in because it was 3.5 quarts low on oil. I didn't ask Franklin to check the oil, but I didn't ask the other service station either.
Vehicle: Volvo V70
Service Date: 10/10/2013
Review Created: 10/13/2013 04:34 PM
Darrell a., Owner at Franklin Auto Service responded on 10/14/2013

Julie,
I'm very sorry for the problem.We do have a procedure in place to check all the fluids when a car comes in for any service.
I apoligize that yours were overlooked.I will look into this so that it doesn't happen again to anyone else.
Thanks again,
Darrell