business image

Future Hyundai of Concord

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,817 Reviews)
76

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
208
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

Future Hyundai Of Concord is staffed with expert technicians who provide quality Hyundai repair and maintenance. Future Hyundai Of Concord is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(925) 688-1655

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
4901 MARSH DRIVE Concord, CA 94520
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,817 Reviews)

RC
gravatar
ROBERT C.
Walnut Creek, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Many thanks for making things right
Please continue to have a dedicated staff that is focused on doing the proper repair even if a mistake is made by the staff. The service manager, Christopher Grate, was very patient and tried his best for me. Maribel Perez, my service advisor, and Lylah Redeker, the warranty manager, really focused on repairing my Tucson properly after a mistake had been made. I am grateful to the technicians who repaired my car correctly after the mistake. I am glad that I did not feel pressured by sales people while I was waiting for my car. Thanks for having a great agency and fine, Korean made automobiles. Thanks for having great Korean & U.S. made accessories (e.g. Korean made Hancook tires).
Recommended
Chris M G., Service Manager from Future Hyundai of Concord responded on 02/26/2014 07:16 AM

Robert, Thank you very much for bringing your vehicle to us.  Again, apologies for the tire issues.  I am very glad we resolved the problem and really appreciate your understanding and patience.   

Thank you so much Robert.

Christopher Grate

Future Hyundai of Concord

925-688-1655

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