business image

Gene Messer Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,654 Reviews)
57
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
137
Total ReScores
4.8
ReScore Average
57
Net Promoter Score ®

Business Details

About

Gene Messer Hyundai is your one stop shop for all your vehicle needs! Located in Lubbock, TX, we happily serve customers from Wolfforth, Levelland, and Slaton as well! Call us or stop by today. Gene Messer Hyundai is your one stop shop for all your vehicle needs! Located in Lubbock, TX, we happily serve customers from Wolfforth, Levelland, and Slaton as well! Call us or stop by today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(806) 785-7853

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
4025 W. Loop 289 Lubbock, TX 79407
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,654 Reviews)

JH
gravatar
Joyce H.
Lubbock, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2023
0
Category: Service
Very deceiving and disappointing
Changing my review to one star, since I got home and realized there is no way to turn off the car alarm as they sold it with no key fob! I pointed this out to the manager, who failed to respond to my written request to work this out as I had to pay $350 to fix this issue. Do not do business with Gene Messer as they will lie and deceive just to sell a car. So disappointed.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.