Gustafson Brothers Service Center

Reviews (3049)

rating 4.8207639rating 4.8207639rating 4.8207639rating 4.8207639rating 4.8207639

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Logan said everything was done well and honestly.
Category: Service
Review Created: 10/20/2014
This review was collected via phone interview by Customer Research Inc.
Robert said the business seemed to do the best job they could but the oil light has come on since the visit. He stated that he thought two hours for an oil change was kind of long.
Category: Service
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
Teddy said the business did a pretty good job taking care of all of his needs and explained the process to him very well. Eaton and Julie, his service advisor, did a good job also.
Category: Service
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
Julie said when she took the vehicle the business, she thought it was not fixable but they were able to fix the unspecified problem.
Category: Service
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
Laura said they are very good. They do not haggle or try to push services on her.
Category: Service
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
David said he gets good customer service and they ace it every time. The service advisor is very good and helpful, and she provides good communication.
Category: Service
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Bill said they did a good job and the person that helped him was great.
Category: Service
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Krystal said JulieAnn really helped her to understand the reason for the service.
Category: Service
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Harlan said his experience was really good.
Category: Service
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Judy said she is satisfied with the repair work.
Category: Service
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Johnnie said he dropped the vehicle off a little early, about 1 to 1.5 hours, and the vehicle was ready early for him. He said he could be better served if they would come pick up the vehicle and return it when fixed, but that might be asking a bit much.
Category: Service
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Eileen. She said the business gives great service and she has used them for a long time.
Category: Service
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Charles said it was very expensive but he is very glad he got in touch with the business. The service was exceptional and they did a really nice job on the vehicle.
Category: Service
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Julio said he is very satisfied with this business. They squeezed him in without an appointment and got everything done at a reasonable cost.
Category: Service
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Linda said she is always satisfied with this business and she will keep going back. Her service representative, Julie, and the entire staff take care of her. They are reliable and responsive. The quality of work and their customer service is top notch. Their communication is the best and they are excellent.
Category: Service
Review Created: 09/27/2014
This review was collected via phone interview by Customer Research Inc.
Jackie said she had to call the business back and ask if the service was performed.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Barbara said this business did work that she asked and nothing extra. They were done when they needed to be.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Randy said the business did a good job.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Ken said he had an overall good experience. Julie was great.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Ed said the interaction with this business and the attention he got from the staff were very good. They did a top notch job on everything.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 3049 in total
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