Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4130 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 2 days ago
Frank P. on 08/24/2016
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Frank said about six months ago there were two women who worked at this business and he is not sure if they are there anymore but it seemed like work was a burden to them. He felt when he would call, they were not welcoming and one of the women was hostile. They have a different lady now that is friendly, accommodating and welcoming. That first person is the first line of selling and is important. The service was outstanding and Fernando was wonderful and made every effort to explain and solve the problem.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Viola E. on 08/24/2016
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Viola said the business is very polite, kind and kept her up to date.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl M. on 08/24/2016
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Cheryl said the service was excellent.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Brian M. on 08/24/2016
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Brian said the staff at the business was pleasant and efficient.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Ron T. on 08/24/2016
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Ron said he liked Fernando, his service advisor, because he got back to him really quickly and he was nice. They did take a day longer than he was expecting because of a parts delay. They could also serve him better by lowering their prices.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
James D. on 08/24/2016
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James said this business was very accommodating and their employees were polite. They did everything for him but forgot to fill his windshield wiper fluid. It would be great if they had better parking.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
David W. on 08/24/2016
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David said they did a good job and took care of him in a timely manner.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Judy H. on 08/24/2016
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Judy said the employees at this business did what she needed them to do.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
John W. on 08/24/2016
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John said he liked how this business had everything laid out. He came in on a last minute request and they were able to finish his vehicle within 40 minutes.
Category: Service
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Ryan H. on 08/23/2016
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Ryan said he received good service at a reasonable price.
Category: Service
Review Created: 08/23/2016
This review was collected via phone interview by Customer Research Inc.
John S. on 08/23/2016
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John said he was satisfied with the service.
Category: Service
Review Created: 08/23/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl B. on 08/19/2016
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Cheryl said the business took very good care of her and provided perfect service. Fernando handled everything beautifully as well as a delight to work with. They gave exceptional service.
Category: Service
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Jessica R. on 08/19/2016
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Jessica said this business is friendly, helpful and honest.
Category: Service
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Edwin V. on 08/19/2016
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Edwin said it took a little longer to hear from the mechanics at the business.
Category: Service
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Linda D. on 08/19/2016
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Linda said the service was great. She has been a customer for many years.
Category: Service
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Roger H. C. on 08/19/2016
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Roger said he is very happy with the excellent job the business provides. Jose, his service advisor, is very good. He did a great job and he treats him well. They did a thorough inspection of his vehicle after purchase and they found everything that needed to be fixed under warranty at the dealership, which said their job was made easier after this business found all the problems for them. He said this business is absolutely perfect.
Category: Service
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Ray M. on 08/19/2016
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Ray said he has known the business for many years and they provided good service.
Category: Service
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Cindy B. on 08/19/2016
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Cindy said Fernando was very accommodating to her schedule. The repairs to her vehicle took an additional day due to waiting on a part.
Category: Service
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Dustin P. on 08/17/2016
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Dustin said he would recommend this business for service. Eric was professional, knowledgeable and he went above and beyond to insure all his concerns were met. His expectations were exceeded.
Category: Service
Review Created: 08/17/2016
This review was collected via phone interview by Customer Research Inc.
Ashley K. on 08/17/2016
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Spoke with Jeff. He said this business provided good service and got him in and out. They explained to him what they did and they kept him informed. They did not try to up sell to him.
Category: Service
Review Created: 08/17/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 4130 in total