Gustafson Brothers Service Center

Reviews (3035)

rating 4.8202347rating 4.8202347rating 4.8202347rating 4.8202347rating 4.8202347

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Linda said she is always satisfied with this business and she will keep going back. Her service representative, Julie, and the entire staff take care of her. They are reliable and responsive. The quality of work and their customer service is top notch. Their communication is the best and they are excellent.
Category: Service
Review Created: 09/27/2014
This review was collected via phone interview by Customer Research Inc.
Jackie said she had to call the business back and ask if the service was performed.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Barbara said this business did work that she asked and nothing extra. They were done when they needed to be.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Randy said the business did a good job.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Ken said he had an overall good experience. Julie was great.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Ed said the interaction with this business and the attention he got from the staff were very good. They did a top notch job on everything.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Ann said the service was good.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Kaitelyn said the staff at this business is very nice. It took five hours for an oil change because they had leftover vehicles from the weekend. She was not aware of this situation before she brought her vehicle in. She is sure this is a one time thing, and it is not really how they run their business.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Catharina said they are friendly, trusted and dependable. She has full faith in them that they will always do a good job.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Allen. He said his vehicle works great. This business always does good work, has fair prices and does what they say they are going to do.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Mark said the facility got things done on time and they detailed his vehicle for free.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Lynne said the business did a very good job.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Jeanne said she was in and out quickly with no hassles.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Matt said he was extremely impressed with the personal assistance this business provided. They had a clean and organized facility.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Melissa said she is happy with the business, the repair was done quickly and she was given a tour of the facility.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Pam. She said the business has always been good to them every time they have gone there.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Jake said this business is really convenient for him and they got the work done quickly.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Terri said she appreciated that she did not have to wait too long for her vehicle. They were efficient, the price was good and the customer service was great. She suggested they could serve her better by lowering the price for the diagnostic. She also suggested they could serve her better by letting her speak to the technician who is going to work on her vehicle instead of going through the service advisor.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Jack said Jose is great. Everything at this business is great and he loves them. He has never been disappointed by them. He suggested they could serve him better by lowering their prices.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Crista said they were great with the customer service, delivered her vehicle earlier than promised, and there were no surprises. She stated if she needed to she would use them again. They exceeded her expectations.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 3035 in total
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