Gustafson Brothers Service Center

Reviews (619)

rating 4.79131rating 4.79131rating 4.79131rating 4.79131rating 4.79131

Recommend?
97%

19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities

Latest Reviews for Gustafson Brothers Service Center

Rating
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Would
Recommend?
Yes
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Isaac C. on 05/08/2012
Isaac said the work turned out great.
Category: Service
Review Created: 05/08/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Cindy O. on 05/08/2012
Cindy said she was told she needed a new timing belt and that it would be necessary to prevent any future problems. She checked elsewhere and found that she doesn't need a timing belt, she doesn't even have one. This is the first year they didn't put in a timing belt. She was not given the correct information. She said she doesn't know if she can trust them anymore. She said she felt she was pressured into getting a timing belt and this is the first time this has ever happened. She will go back, but she's going to get a referral on future work. Her vehicle was delayed overnight because they were waiting on a part.
Category: Service
Review Created: 05/08/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Jennifer S. on 05/08/2012
Jennifer said it was great. Jose was outstanding. He explained everthing and he did a good job.
Category: Service
Review Created: 05/08/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Bri V. on 05/08/2012
Bri said her boyfriend's prescription glasses were lost in the rental vehicle and when she turned in the vehicle the girl was not very helpful about helping her look for them. When the vehicle was left for repairs she was told the repair could take a day longer than planned, which it did. They did not give her a reason for the delay.
Category: Service
Review Created: 05/08/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Ben C. in CA on 05/07/2012
Ben said everything was great at his visit.
Category: Service
Review Created: 05/07/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Derek D. in CA on 05/07/2012
Derek said the service was done before the estimated time.
Category: Service
Review Created: 05/07/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Paul Y. in CA on 05/07/2012
Paul said he was completely satisfied overall, but his vehicle is back in for service again because what they thought would fix the problem didn't. It's something electrical and this business is taking care of it.
Category: Service
Review Created: 05/07/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Fawn H. in CA on 05/07/2012
Fawn said they were able to fix her vehicle.
Category: Service
Review Created: 05/07/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Charles A. in CA on 05/06/2012
Charles said they did good work.
Category: Service
Review Created: 05/06/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Gary Y. in CA on 05/02/2012
Gary said this business knew what they were doing.
Category: Service
Review Created: 05/02/2012 05:00 PM PDT
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 10 of 619 in total
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