Gustafson Brothers Service Center

Reviews (1908)

rating 4.82234rating 4.82234rating 4.82234rating 4.82234rating 4.82234

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 4.0rating 4.0rating 4.0rating 4.0rating 4.0
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities

Latest Reviews for Gustafson Brothers Service Center

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Deron L. in California on 05/20/2013
Deron said he likes the customer service and they were prompt.
Category: Service
Review Created: 05/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Jake M. in California on 05/20/2013
Jake said they did a wonderful job.
Category: Service
Review Created: 05/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Kyle M. in California on 05/20/2013
Kyle said they were helpful and friendly. Everything turned out perfectly fine.
Category: Service
Review Created: 05/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Jeffrey said they were very nice and helpful.
Category: Service
Review Created: 05/17/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Thomas M. in California on 05/17/2013
Thomas said the business is overall a good place to take vehicles. The business is the top of the line. Dane informs what work is getting done, and when it will be ready.
Category: Service
Review Created: 05/17/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Frank M. in California on 05/17/2013
Frank said everything he asked of the business was done plus more, and he will be back over there when he needs to service his vehicle.
Category: Service
Review Created: 05/17/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Doug M. in California on 05/17/2013
Doug said he usually has good luck with this business.
Category: Service
Review Created: 05/17/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Tom S. in California on 05/17/2013
Tom said this business spotted things that were damaged on his vehicle when he purchased it. He likes that they were thorough enough to recognize things that he forgot about. They were nice to him and very knowledgeable. They called him back when normally he has to call other places back when he is having service done. They will sit on the phone with customers when there are questions and actually talk to their customers. The service was completed sooner than he expected and they even washed his vehicle. He thought they were cool at this business. The service was smooth with no hang ups. They didn't act like they were trying to get him off the phone. The cost may be high but they are thorough and good at what they do.
Category: Service
Review Created: 05/17/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Cynthia said the customer service at this business was great. The coffee was great but the coffee machine needs instructions near it because she was embarrassed about not knowing how to use it. The staff was great but they input the wrong license plate into the computer, which she pointed out to Stan. She has already recommended them to others. She would like to thank them and she will be back next year for her smog check.
Category: Service
Review Created: 05/16/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Laura R. in California on 05/16/2013
Laura said this business was very quick and she liked how she received a free car wash.
Category: Service
Review Created: 05/16/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 10 of 1908 in total
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