Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4069 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 5 days ago
Matt W. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said he liked the service and staff at the business.
Category: Service
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Thomas D. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said the employees at this business were helpful, nice and friendly. The service was efficient and fast.
Category: Service
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Chris M. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said he has never been treated in such a friendly way at a service facility like he has been treated by this business. They greeted him with a smile and provided good service. After the work, his vehicle runs well but it was their friendliness that got to him.
Category: Service
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Paul L. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he has had nothing other than positive experiences with this business when going to them for service. The staff is very helpful and knowledgeable. He appreciated his service advisor, Eric, who took his time explaining things in great detail.
Category: Service
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Faye T. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Faye said she has been using this business for 21 years and they always do exactly what she wants. She stated they do not push service she does not need. She also mentioned Jose is wonderful.
Category: Service
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Sonia G. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sonia said Eric is the best. The employee at the front desk was friendly, efficient and courteous. Everyone there was wonderful.
Category: Service
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Dorothy S. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dorothy said the business is just great, her daughter and friends get their vehicle's service there. Every employee at this facility is just so nice and really helpful.
Category: Service
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Susan G. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said this business met all of her standards. The staff there are very honest, they did everything they said they were going to, and they did a great job all around.
Category: Service
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Aaron E. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aaron said the employees did a good job, treated him well and always do what they say they are going to do.
Category: Service
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Matthew B. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matthew said the service was good. They were perfect.
Category: Service
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Greg N. on 07/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Greg said the service was on time and his time was not wasted while he was there.
Category: Service
Review Created: 07/15/2016
This review was collected via phone interview by Customer Research Inc.
Eric P. on 07/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said this business did what they said they would do.
Category: Service
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
Aubrey G. on 07/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aubrey said the business is always awesome. They are friendly and honest.
Category: Service
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
Stephanie R. on 07/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephanie said they were quick and efficient.
Category: Service
Review Created: 07/12/2016
This review was collected via phone interview by Customer Research Inc.
Delmy O. on 07/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Delmy said this business fixed her problem. Her vehicle was not ready when promised but that is okay because they were waiting for parts. They could serve her better by providing lower prices.
Category: Service
Review Created: 07/10/2016
This review was collected via phone interview by Customer Research Inc.
Tim P. on 07/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelly said the business did a good job.
Category: Service
Review Created: 07/10/2016
This review was collected via phone interview by Customer Research Inc.
Bill P. on 07/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said this business understands customer service and the needs of the customer.
Category: Service
Review Created: 07/09/2016
This review was collected via phone interview by Customer Research Inc.
Michelle T. on 07/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said they have great customer service. They explained what was going to be done to her vehicle and they went above and beyond for her.
Category: Service
Review Created: 07/09/2016
This review was collected via phone interview by Customer Research Inc.
Elaine C. on 07/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elaine said Jose, her service advisor, was awesome. They meet and exceed her expectations.
Category: Service
Review Created: 07/09/2016
This review was collected via phone interview by Customer Research Inc.
Chris H. on 07/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chris said this business was pretty good. However, he found that when he took his vehicle to them for an oil change they took a bit longer than he would have like, but it was a commercial vehicle and they were done by the end of the day. He noted that they could have served him better if they were a bit quicker with their oil change.
Category: Service
Review Created: 07/07/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 4069 in total