Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4031 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review about 18 hours ago
Carol G. on 06/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said the mechanical work done by the business was very good and always is. She needed some body work done and they told her they would get the parts for that. After 2 or 3 weeks she gave up on them and took her vehicle to the dealership for the body work. They did not tell her they could not do the work or get the parts.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Carla M. on 06/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carla said she was very pleased with the service from the business. Her vehicle was ready 2 days earlier than promised. She liked her email and text status updates regarding the repairs. She also wanted to make note that there was a young gentleman who was helping her to find an after market tail light for her vehicle and after weeks of thorough research she felt confident he did the best he could for her and she was comfortable with their decision to buy straight from the dealership. He did an excellent job. She also appreciated the smog check. That was a delightful surprise. It avoided unnecessary steps for her with the registration of her vehicle. For all these reasons stated she had a wonderful experience with the business.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Barbara F. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barbara said the service provided by this business was accurate, timely and thorough.
Category: Service
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Alicia R. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alicia said the service is always fast and efficient. There is nothing this business could have done better.
Category: Service
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Dirk Y. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dirk said he deals with Eric at this business and he is always straightforward and handles everything. It is very easy and he would recommend them for service.
Category: Service
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Mario M. on 06/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mario said he has used the business before and they gave excellent service.
Category: Service
Review Created: 06/20/2016
This review was collected via phone interview by Customer Research Inc.
Lymm A. on 06/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lymm said she loves this business. They provide great service and the employees are great. She would highly recommend them and found her experience with them to be awesome. She wants them to keep up the good work.
Category: Service
Review Created: 06/20/2016
This review was collected via phone interview by Customer Research Inc.
Christopher M. on 06/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Christopher said his experience with this business went smoothly but he felt like they tried to sell him more service work than he wanted.
Category: Service
Review Created: 06/18/2016
This review was collected via phone interview by Customer Research Inc.
Linda D. on 06/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said she has always gone to this business for service. They are honest, fast and able to provide good service. Their mechanics explain to her what is going on. Their receptionists are both very nice and efficient.
Category: Service
Review Created: 06/18/2016
This review was collected via phone interview by Customer Research Inc.
Christine S. on 06/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Christine said this business provided her with good service.
Category: Service
Review Created: 06/17/2016
This review was collected via phone interview by Customer Research Inc.
Taylor T. on 06/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Taylor said this business has great service. They communicate well, they are helpful and good at explaining what has to be done with his vehicle.
Category: Service
Review Created: 06/17/2016
This review was collected via phone interview by Customer Research Inc.
Glenn S. on 06/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Glenn said the service was good.
Category: Service
Review Created: 06/15/2016
This review was collected via phone interview by Customer Research Inc.
Matt B. on 06/15/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Matt said this business gave him multiple promise dates, but each day was delayed further due to them receiving the wrong parts.
Category: Service
Review Created: 06/15/2016
This review was collected via phone interview by Customer Research Inc.
Carolyn R. on 06/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carolyn said this business is the best. She is always satisfied when she uses them.
Category: Service
Review Created: 06/14/2016
This review was collected via phone interview by Customer Research Inc.
Brent S. on 06/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brent said he always gets good service from the business.
Category: Service
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Mark B. on 06/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he was very happy with the service Fernando provided. He gave him full attention and kept him updated on the status of his vehicle. He made sure they were on top of everything for him.
Category: Service
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Giovanni D. on 06/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Giovanni said this business has wonderful customer service and they follow up with her.
Category: Service
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Adam P. on 06/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adam said the business always does a really good job on his vehicle.
Category: Service
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Shawn K. on 06/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said this business helped her with everything, she received full service. She would like to see lower prices at the business.
Category: Service
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Paul K. on 06/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he was kept well informed on his vehicle status, and the work was done at a reasonable price.
Category: Service
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 4031 in total