Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4414 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 6 days ago
Julie E. on 03/20/2017
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Julie said her experience with this business was great and she was satisfied with the service she got.
Category: Service
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
Paul D. on 03/20/2017
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Paul said this business got the work done quickly. Now the vehicle runs a lot better.
Category: Service
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
Juana C. on 03/17/2017
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Juana said Jose is very nice and he informed her about other services her vehicle would need. They gave a good estimate of the cost and the time the service would take. She has recommended the business to others.
Category: Service
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Bradley B. on 03/16/2017
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Bradley said he was super satisfied with his experience at this business and they did an amazing job providing service. They were super nice when he visited and they fixed his vehicle in one day. They did not force any service on him. They gave him suggestions for work and emphasized the differences between what was needed and what could wait. He appreciated this.
Category: Service
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
Jack B. on 03/16/2017
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Jack said the service was good at the business. It took 3 hours to replace a battery and testing. They could serve him better if there was a way to have something online to tell him how busy the business was.
Category: Service
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
Jenifer G. on 03/16/2017
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Jenifer said this business always takes three to four hours to complete an oil change. She said she felt they take a longer time than they should. This business could serve her better by decreasing the waiting time.
Category: Service
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
Kay L. on 03/15/2017
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Kay said the business is the best. She would recommend them for service.
Category: Service
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Gerald J. on 03/15/2017
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Gerald said this facility is great. They did everything properly and they were on time. They followed up to let him know what needed to be done to the vehicle. He appreciates it, which is why he does business with them.
Category: Service
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Mike F. on 03/15/2017
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Mike said he has known the business for a long time and they took pretty good care of him.
Category: Service
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Konner G. on 03/15/2017
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Konner said the vehicle was dropped off at this business. They did the inspection and emailed him the results. No one called to tell him they sent it and it ended up in his junk mail. He spoke to an employee beforehand and told him to let him know if there was anything serious he needed to know about. They were pretty solid and nothing was really wrong. They were not rude or anything. He went for a pre-purchase inspection and everything was good besides not getting a phone call about the report.
Category: Service
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Ben H. on 03/15/2017
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Ben said he had to take his vehicle back to the business after the repair was completed because it was making noises after he left. Once they fixed the issue, he was satisfied with the quality of the repair.
Category: Service
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 03/15/2017
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Spoke with Shelley. She said they did a good job.
Category: Service
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Rick L. on 03/11/2017
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Rick said this business was very professional, they did a good job at troubleshooting the problem on his vehicle and he received good service.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Annie D. on 03/11/2017
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Annie this business took an unspecified amount of time longer than anticipated because they found additional damage as they were servicing the vehicle. She stated she understands this was not really their fault. She had to wait for the correct parts to be ordered and she was given a rental vehicle.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Tina V. on 03/11/2017
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Tina said she was satisfied with the service at this business.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Alex F. on 03/11/2017
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Alex said this business made his overall experience very transparent. He also noted that David, an employee at this business was great.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Earl M. on 03/11/2017
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Earl said this business has good employees that always do a really good job. He already has recommended them many times. He made note that they could serve him better by providing refreshments in the waiting area.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Donna H. on 03/11/2017
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Donna said the business did everything she asked for on time and for a reasonable price.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Joann D. on 03/11/2017
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Joann said the service was excellent and whenever she takes her vehicle to this facility, the employees are always accommodating.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Dawn L. on 03/11/2017
Recommended badge inactive Recommended
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Dawn said the business is very polite. She would not recommend them to others because she received a second opinion by another competitor and they quoted the service for $400 cheaper than what she was charged by this business.
Category: Service
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 4414 in total