Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4266 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 3 days ago
Chris M. on 12/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said the staff at this business was very friendly and willing to help. He had a great experience.
Category: Service
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Trevor C. on 12/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trevor said this business did an excellent job and he would recommend them for service.
Category: Service
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Nick D. on 12/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nick said he had no issues with this business.
Category: Service
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Jennifer M. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said the business does excellent service. She would always recommend them for any reason.
Category: Service
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Craig R. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said this business was awesome. He had a part that he was trying to install himself but after hours of trying, he was not able to. He had his vehicle towed to this business and they were able to install the part before the Thanksgiving weekend. He only needed the one part fixed and Eric, an employee, was able to fit him in. They initially quoted him that it would take a hour and a half to install the part but after 15 minutes of work, they needed to take the steering wheel off. They informed him of this and told him it would probably take 3 hours to finish the service. Even though it took twice as long, they were still able to finish the service. They did the best they could do and because of this they were finished earlier than he expected.
Category: Service
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Zach W. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zach said he has been dealing with Jose at this business for over 10 years. Jose is always consistent.
Category: Service
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Joy R. on 12/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joy said the business does an excellent job.
Category: Service
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Cassie F. on 12/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cassie said the business was good in the end but took longer than expected.
Category: Service
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Dawn D. on 12/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dawn said this business put a new battery in her vehicle but she cannot find a warranty for it. Her experience with them was fabulous. When their shuttle was unavailable, they paid for an Uber to drive her home. They go out of their way to make everything as pleasant as possible and their workmanship is excellent. They provide outstanding service and go beyond the normal expectations to do so. She was definitely satisfied with the quality of work they provided to her vehicle and recommends them all the time. She said she is very happy with their service.
Category: Service
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Kathy W. on 12/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathy said she made a appointment and the business got her in on time. They were efficient and professional and she was in and out.
Category: Service
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Gina D. on 12/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gina said the business is always professional.
Category: Service
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Jamie G. on 12/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jamie said this business always takes care of her and they always do a good job. The only issue she had with them on this last visit was they forgot to refill her fluids and they did not wash her vehicle.
Category: Service
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Michele B. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michele said this business is close to her home and they took her vehicle in immediately. Her vehicle got fixed and she feels it was a reasonable charge. She has been there for service before and she was satisfied. This is going to be her new facility to go to. She would recommend them to others.
Category: Service
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Randy C. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Randy said the business does a good job. They fixed the problem and they are very friendly.
Category: Service
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Paul L. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the business was phenomenal and did an excellent job. The mechanic, Gary, was very good and the service advisor, Eric, was great, outstanding and honest.
Category: Service
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Lisa P. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said she liked the way the technician kept in touch with her. He was very thorough and noticed a lot of things had not been done in the last 3 years. He would call before anything needed to be done.
Category: Service
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Josh B. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josh said this business got him in and out quickly.
Category: Service
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Bruce R. on 11/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bruce said it's very likely he will go back.
Category: Service
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. on 11/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Andrew said the business gave him a quote and everything was fine. Nothing crazy happened.
Category: Service
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Carmen And Guillerm C. on 11/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carmen said she has been using this business for 15 or 20 years. This business could serve her better by not changing.
Category: Service
Review Created: 11/29/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 4266 in total