business image

H&I Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(853 Reviews)
97

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
2.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

A premier automotive shop, H&I Automotive takes pride in our attentive customer service. Located in Gilbert, Arizona, we are a community-oriented business. Using a Digital Inspection Process, we are committed to getting you back on the road safely and dependably. A premier automotive shop, H&I Automotive takes pride in our attentive customer service. Located in Gilbert, Arizona, we are a community-oriented business. Using a Digital Inspection Process, we are committed to getting you back on the road safely and dependably.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(480) 985-9279

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
5338 E Main Street # 4 Mesa, AZ 85205
H&I Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(853 Reviews)

JH
gravatar
Jane H.
Mesa, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2015
verified customerVerified Customer
estimate
I brought my car in for an estimate to find out what the price would be for breaks and to fix my air. When I went to pay for my estimate, the man asked if I was using my car for parts, or if I was going to drive it. First of all, that's insulting, second, why would I bring my car in to fix the brakes and air conditioning if I was going to sell it for parts? I have a few choice words for the man, but instead I just won't return for my service.
Not Recommended
Spencer D. from H&I Automotive responded on 10/05/2015 09:06 AM

First of all I am very sorry for this miscommunication Jane.  I asked if you were gong to park your car in order to avoid further damage to your brake system.  I did not go into a lot of detail because of the situation you were dealing with at the time.  Please contact me at yor earliest convenience so we can go over the inspection of yor vehicle.  Thank you

Chris Marini
Operations Manager
480/985-9279
Spencer D. from H&I Automotive responded on 10/07/2015 01:53 PM

We have left Jane a voice mail, sent a text and also sent an email.  There has not been a response as of yet.  We do hope she contacts us to help rectify this situation.

Chris Marini
Operations Manager
480/985-9279
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