Everyone I spoke with was super nice and friendly. I went in for my 1st oil change and a tire rotation. I had an 11am appointment which I made over the phone with the 1-877 answering service. She took all my info, scheduled the appointment but when I got there they had to start all over collecting my info so it took awhile to get checked in. I felt like making an appointment slowed me down...folks that just walked in after me were in and out way before I was. I was there over 2 hours which didn't make me happy but again the staff was great.

Recommended

Elaina A., Service Manager from Hall Hyundai Chesapeake responded on 01/08/2015 04:46 AM

Thank you so much for taking the time to give us feedback. We appreciate the information so we can inprove our processes. We value your time and want you to be happy coming here to Hall Hyundai. If there is anything that I may be of assiatance in anyway please feel free to call or email me. Thank you again for your time.

Elaina Arnold
Service Director
Hall Hyundai Chesapeake
757-966-7235-direct

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