Hall Hyundai Newport News


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

946 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Verified Customer on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
nnmsnnriiff
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/22/2017 07:04 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/22/2017

Thanks!!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Nancy C. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection and Updates"
You are the most important person to them!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/21/2017 03:56 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/21/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Department "
Friendly, timely and efficient. Very helpful and customer orientated.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/20/2017 08:35 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/21/2017

Thanks!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Taken Care of at Hall Hyundai NN"
As always we were taken care of at NN Hall Hyundai. Service was provided in a quick and timely fashion.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/20/2017 08:05 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/21/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Sandra G. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Yes
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 04:52 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/20/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Philip S. on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Service was done as promised
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 02:31 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/20/2017

Thanks!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Stephen W. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Recall"
Hyundai in Newport News did an excellent job as always on my car.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/20/2017 03:51 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/20/2017

Thank you so much for the rating!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Chyna S. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Took less time than I expected. I thought I would be there all day. I also got updates during the process.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/20/2017 03:12 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/20/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Cheryl M. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable"
The entire experience from making the initial appointment to the day of service is just simply comfortable and then you have their waiting room - coffee, TV, chairs, I was so comfortable that the time just flew and before I knew it they were calling me back as my car was done!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/19/2017 05:35 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/19/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Kevin W. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Excellent "
They got me in very next day unlike Tysinger that we have been dealing with last few years. They were honest about what I needed done and completed all the work on same day.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/19/2017 03:29 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/19/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Carol H. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer support "
Nice
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 03:06 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Luther E. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Yes
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/18/2017 08:04 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/18/2017

We appreciate this. Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Janet O. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service in a timely manner."
Great service everytime.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/18/2017 07:55 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/18/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Kendall B. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best sales Best service"
Will always return!! I love hall Hyundai in Newport News!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/17/2017 08:22 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Carl V. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient to where I live, and great customer service"
Excellent service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/17/2017 01:57 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/17/2017

Thank you very much. I appreciate the 5 stars!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Dale B. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
will buy another car from them
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/17/2017 03:52 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/17/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Carleton B. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, personable service"
Competent and timely service was provided and my coupon was honored.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/15/2017 09:15 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/15/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Leroy G. on 07/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fine service place."
The staff is courteous and efficient. The work was done on a timely basis.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 10:58 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/14/2017

Thanks!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Vickie B. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service top quality"
I trust Hall Hyundai to perform my service. They are always up front about costs and get me in and out in a timely manner. Friendly and dependable service team.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 10:58 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/14/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Karen K. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service, friendly staff, honest pricing. "
Derrick and staff are great. Always a pleasant experience. They get you in -get it done -get you out in a timely fashion. Good job
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 08:28 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 07/14/2017

Thanks! You Rock!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Displaying Review 1 - 20 of 946 in total