Hall Hyundai Newport News


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

829 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.7857143/5Overall Rating 3.7857143/5Overall Rating 3.7857143/5rating 3.7857143rating 3.7857143
Original
Overall Rating 2.0714286/5Overall Rating 2.0714286/5rating 2.0714286rating 2.0714286rating 2.0714286
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Larry G. on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall Service`"
Everything is fine with Hall Hyundai, but I would suggest that you include transport to and from Williamsburg for regular customers. It is noted that other dealers provide this service.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/28/2017 04:50 AM
Ruth H. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer oriented"
Very pleased with the service I have received from the team at Hall Hyundai
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/27/2017 05:36 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/27/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Dennis S. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Even the Coffee was great!"
Everything about our visit was a pleasant experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/26/2017 12:34 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/26/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Sharese J. on 05/26/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good courtesy while waiting and good information"
Outstanding !!!!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/20/2017
Service Type: Repair
Review Created: 05/26/2017 07:59 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/26/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Kenneth O. on 05/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service "
Yes and have.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/26/2017 04:47 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/26/2017

Thanks!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work done in timely manner"
Service was excellent
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/25/2017 06:22 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/25/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Thomas A. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hall Hyundai Service Department, NN"
Every time I bring my Hyundai Elantra GT in, the service department does a great job! Thanks to Brenda and staff!! :)
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/25/2017 04:08 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/25/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
Efficient
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 06:32 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/24/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service staff"
Yes
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 11:04 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/24/2017

THANKS!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not a long wait"
Good Service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 06:45 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/22/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Danny L. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department"
Outstanding service department
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 10:38 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/22/2017

Thank you very much for the 5 star rating!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Steven M. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people "
They're nice people and the work pretty fast.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 04:39 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/21/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very timely."
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/21/2017 08:58 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/21/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Barbara B. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
great team
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 05:06 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/19/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Vincent E. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The "Service Department" keeps me coming back to this dealership."
Excellant service department
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 02:23 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/19/2017

Thank you so much!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly People"
Everyone went out of their way to be friendly and considerate of my time/needs.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/18/2017 06:42 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/19/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Russ G. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/17/2017 08:51 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Joyce S. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They always give service with a smile."
Yes, I will be glad to recommend their service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/17/2017 08:22 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/18/2017

Thanks for that great review!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful with many service needs"
Helpful and knowledgeable
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 05:30 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/17/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Valerie D. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service always exceptional."
Yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:34 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 05/16/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
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