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Hatchett Hyundai West

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,320 Reviews)
80
Write a Review
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Score Details

5 stars
85%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
163
Total ReScores™
4.9
ReScore™ Average
80
Net Promoter Score ®

Business Details

About

Time for an oil change? Need your Air Conditioner recharged? Hatchett Hyundai West, located in Wichita, KS, features a dedicated service department. Our technicians take pride in their work, come see us today and see for yourself! Time for an oil change? Need your Air Conditioner recharged? Hatchett Hyundai West, located in Wichita, KS, features a dedicated service department. Our technicians take pride in their work, come see us today and see for yourself!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(316) 440-8450
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (US & Canada)
757 N. Tyler Road Wichita, KS 67212
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,320 Reviews)
Write a Review
Recent Reviews
PS
gravatar
Paul S.
Wichita, KS
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/07/2023
2
Category: Service
Sales and Finance are great are great service is lacking
I bought a 2022 Santa Fe and the sales and finance staff were terrific. I have major issues with the service i have received. At one point the horns went out on my Santa Fe. Took it in for service they ordered new horns and replace the bad ones. After that service I began to hear a noise i n the under carriage. It turns out the splash guard under the front was possible not put back on correctly. I had not had the car serviced anywhere else up to this point. When it was determined the splash guard was damaged the service depart took pictures and the service manager was supposed to call. They said they would not replace the guard and service manager never called. If I end up buy a new guard out of my own pocket my next car will not be from Hatchett.
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