business image

Heritage Hyundai Towson

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,916 Reviews)
66

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
397
Total ReScores
4.7
ReScore Average
66
Net Promoter Score ®

Business Details

About

Heritage Hyundai is the area’s largest volume Hyundai dealer. We have served our neighbors in Towson, Baltimore, and Bel Air. Our factory trained technicians are ready to keep you car on the road. Our selection of Hyundai’s ensures that we have a vehicle for everyone, no matter what it is you're looking for. Heritage Hyundai is the area’s largest volume Hyundai dealer. We have served our neighbors in Towson, Baltimore, and Bel Air. Our factory trained technicians are ready to keep you car on the road. Our selection of Hyundai’s ensures that we have a vehicle for everyone, no matter what it is you're looking for.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(877) 387-5495

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
801 York Road Towson, MD 21204
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,916 Reviews)

TC
gravatar
Tracy C.
Phoenix, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2014
verified customerVerified Customer
Category: Service
Problem addressed without an appointment
On a Friday afternoon, I noticed a tapping sound when I turned the wheel and braked. We were leaving for vacation the next morning. I didn't think anyone would be able to check my car on such short notice, but I took it to Heritage Hyundai anyways. Not only were they able to see us right away, the mechanic actually rode with me in order for me to point out the sound I was hearing so he could address it. I was pleased with the attention and service.
Recommended
MileOne A. from Heritage Hyundai Towson responded on 07/28/2014 09:14 AM

Good morning Tracy Covington. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Tracy Covington and have a great day!

Chris Maloney

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.