Hi-Tech CARSTAR Eastside


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

57 Reviews

98% Would Recommend
Latest Review about 1 year ago

Nyika B. on 09/02/2016
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Nyika said she had no problems with the business, they were great. She never received status updates. She called them to see if it was ready.
Category: Collision
Review Created: 09/02/2016
This review was collected via phone interview by Customer Research Inc.
Jeff C. on 08/26/2016
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Jeff said this business did a good job and got his vehicle back to him within 2 days.
Category: Collision
Review Created: 08/26/2016
This review was collected via phone interview by Customer Research Inc.
Richard H. on 08/25/2016
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Richard said he was very happy with the service, but there was one little hiccup. He noticed a crack in the metal on the passenger side by the frame rail. The employees may not have even noticed it .
Category: Collision
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Robert B. on 08/01/2016
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Robert said they did a really good job on his vehicle. They did a good job and he was happy with their work. He had previously visited this business a long time ago when it was still under another owner.
Category: Collision
Review Created: 08/01/2016
This review was collected via phone interview by Customer Research Inc.
Garrett L. on 05/23/2016
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Garrett said he was in California when his vehicle was getting fixed. His girlfriend picked up the vehicle and mentioned it was a really great experience. It runs a lot better than before he bought his vehicle. He was impressed with the pictures his girlfriend sent him on what they did after the work was done. Especially the time it took to fix, it looks great. The people were very professional. He recommended this business to his friend.
Category: Collision
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Judith S. on 05/21/2016
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Judith said this business provided her with a good experience. They went the extra mile by getting her a loaner vehicle when the repairs on her vehicle were going to take a little bit longer than she expected.
Category: Collision
Review Created: 05/21/2016
This review was collected via phone interview by Customer Research Inc.
Thomas Q. on 05/15/2016
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Thomas said this business did a good job on his vehicle. He enjoyed watching television in the waiting room. The coffee and visiting with the Bill. He had to wait an additional two and a half more days because they were waiting on a part for the door. He did not mind.
Category: Collision
Review Created: 05/15/2016
This review was collected via phone interview by Customer Research Inc.
Jeramy M. on 05/12/2016
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Jeramy said the overall experience was really good. The vehicle was completed earlier than it had been scheduled.
Category: Collision
Review Created: 05/12/2016
This review was collected via phone interview by Customer Research Inc.
Lous V. on 04/02/2016
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Lous said they were really nice and they sent him texts everyday with updates on the status of his vehicle. They finished a couple of days before promised which was really nice. They called the rental facility and took them there as well so they would not have any trouble picking up a vehicle. They were professional and he wished to thank them for everything they did. If he is ever in need once more, he will be sure to visit them again.
Category: Collision
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Letau T. on 12/06/2015
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Letau said her vehicle was ready on time but it would not start because after they removed the battery, they needed to reprogram her vehicle. Bill, her estimator, had excellent customer service. She loved working with him.
Category: Collision
Service Date: 10/30/2015
Review Created: 12/06/2015
This review was collected via phone interview by Customer Research Inc.
Patricia H. on 11/25/2015
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Patricia said the service was good at this business.
Category: Collision
Service Date: 11/05/2015
Review Created: 11/25/2015
This review was collected via phone interview by Customer Research Inc.
Grace O. on 11/23/2015
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Grace said her vehicle was at this business only for a couple of days, and therefore there was no need for her to be kept adequately informed.
Category: Collision
Service Date: 10/28/2015
Review Created: 11/23/2015
This review was collected via phone interview by Customer Research Inc.
Richard L. on 11/14/2015
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Richard said the business got everything done in a timely manner. The employees were all very helpful and they all did an awesome job. It was a very comfortable environment. One of the employees was very personable. He helped him find a side view mirror that he had been looking for. They told him how much it would cost to order it and put it in. He was very satisfied with everything so he will be going in next week to get that taken care of.
Category: Collision
Service Date: 10/23/2015
Review Created: 11/14/2015
This review was collected via phone interview by Customer Research Inc.
Eddie D. on 09/12/2015
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Eddie said this business said the repairs would take three days to complete but they had it done in a day and half. There was no need to stay in contact due the short amount of time it took to complete the repairs.
Category: Collision
Service Date: 09/10/2010
Review Created: 09/12/2015
This review was collected via phone interview by Customer Research Inc.
John L. on 07/10/2015
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John said this business provided excellent service and his vehicle looks pretty good. There is a plastic cover on the bottom of his vehicle that could have used another screw but it was no big deal. He mentioned Bill was great and it was a pleasure working with him.
Category: Collision
Service Date: 07/08/2015
Review Created: 07/10/2015
This review was collected via phone interview by Customer Research Inc.
Brittannina S. on 06/30/2015
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Brittannina said this business was good and finished in a timely manner.
Category: Collision
Service Date: 06/18/2015
Review Created: 06/30/2015
This review was collected via phone interview by Customer Research Inc.
Matthew V. on 06/19/2015
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Matthew said that they were informative with their updates of the repair process.
Category: Collision
Service Date: 06/12/2015
Review Created: 06/19/2015
This review was collected via phone interview by Customer Research Inc.
Jack N. on 06/13/2015
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Jack said the business provides good service. His vehicle was not ready when promised as they had to order a door for his vehicle. He does not recall how late it was.
Category: Collision
Service Date: 06/09/2015
Review Created: 06/13/2015
This review was collected via phone interview by Customer Research Inc.
April W. on 05/27/2015
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April said this business was courteous and worked quickly. The estimate stayed the same. She thanks this business for their swift service.
Category: Collision
Service Date: 05/15/2015
Review Created: 05/27/2015
This review was collected via phone interview by Customer Research Inc.
Carl W. on 05/06/2015
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Carl said everything with this business was quick and simple. The employees were very professional and courteous. He would like them to keep up the good work.
Category: Collision
Service Date: 04/29/2015
Review Created: 05/06/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 57 in total