Hyundai of Cool Springs


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1088 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0000009/5Overall Rating 4.0000009/5Overall Rating 4.0000009/5Overall Rating 4.0000009/5rating 4.0000009
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Sherril H. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, Complete Service"
They did what I asked them to do, and they gave me an option on additional problems they found. Some I choose to have them fix, others I could do myself.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/24/2017 08:29 AM
Daniel B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People willing to help in a courteous manner"
already described
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 04:13 PM
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Solid experience "
Routine maintenance, easy in and out
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/21/2017 12:38 PM
Tim O. at Hyundai of Cool Springs responded on 06/21/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Corrected an alarm issue no charge."
Took care of the problem and explained to me in detail what it was and how it was resolved. Also noticed something else my car needed that I had overlooked.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 08:11 PM
Tim O. at Hyundai of Cool Springs responded on 06/21/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Jean R. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is great"
Service team was excellent... Was honest and upfront with the assessment of my car
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:08 PM
Tim O. at Hyundai of Cool Springs responded on 06/21/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

David N. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, prompt service!"
A great place to get your car serviced. Friendly people and reasonable prices. They always do the job right.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 02:41 PM
Tim O. at Hyundai of Cool Springs responded on 06/20/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Service Visit"
First time to have my Sonata serviced at this dealership and they performed my service maintenance in a timely manner.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 02:16 PM
Tim O. at Hyundai of Cool Springs responded on 06/20/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

KIRBY B. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AWESOME SERVICE"
GREAT SERVICE EXPERIENCE
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:24 PM
Tim O. at Hyundai of Cool Springs responded on 06/20/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

William W. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service fast and affordable"
Thank you jacob. Great service advisor
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:20 PM
Tim O. at Hyundai of Cool Springs responded on 06/20/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome111111

Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service! "
Great Customer Service!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/19/2017 04:41 PM
Tim O. at Hyundai of Cool Springs responded on 06/20/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"n/A"
N/A
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/19/2017 01:45 PM
Tim O. at Hyundai of Cool Springs responded on 06/19/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Linda S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a pleasure"
Friendly staff, always inform me about any areas needing attention and let me decide
whether to give the okay before proceeding.
Waiting room is comfortable.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/19/2017 01:29 PM
Tim O. at Hyundai of Cool Springs responded on 06/19/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

James H. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Very pleased. Work completed in a timely manner. Very easy to work with.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/17/2017 05:23 AM
Tim O. at Hyundai of Cool Springs responded on 06/17/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Theresa G. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Have always had a great experience, excellent service!"
I dropped the car off,was given a ride home and I got a call later in the afternoon that I could pick up my nice clean car.
Vehicle: 2013 HYUNDAI SONATA
Category: Service
Service Date: 06/09/2017
Service Type:
Review Created: 06/16/2017 11:41 AM
Tim O. at Hyundai of Cool Springs responded on 06/16/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff, quality "
Staff very friendly, efficient and answered all my questions.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/15/2017 08:40 PM
Tim O. at Hyundai of Cool Springs responded on 06/16/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Salvacion T. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In, out, & efficient."
I really wish all dealerships could be like this, especially in service.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 01:23 PM
Tim O. at Hyundai of Cool Springs responded on 06/15/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Toby H. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Good company with great employees that are always helpful and kind.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/15/2017 01:16 PM
Tim O. at Hyundai of Cool Springs responded on 06/15/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

John S. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Service Hyundai Asante Fe"
Prompt, friendly, professional service
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 12:59 PM
Tim O. at Hyundai of Cool Springs responded on 06/15/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Gail H. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David Horton"
Comfortable and convenient
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 06/06/2017
Service Type: Repair
Review Created: 06/15/2017 12:29 PM
Tim O. at Hyundai of Cool Springs responded on 06/15/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Edward N. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"took me right in, explained what was needed and cost, very courteous"
yes I already have
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 11:49 AM
Tim O. at Hyundai of Cool Springs responded on 06/15/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Displaying Review 1 - 20 of 1088 in total