Hyundai of Cool Springs


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1014 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.899998/5Overall Rating 3.899998/5Overall Rating 3.899998/5rating 3.899998rating 3.899998
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Yed
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/23/2017 04:50 PM
Tim O. at Hyundai of Cool Springs responded on 05/24/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

James P. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Person - Steven was very curtious "
Our family bought 9 Hyundais - that includes my daughter & husband
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 01:41 PM
Tim O. at Hyundai of Cool Springs responded on 05/23/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Matt B. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, timely, professional"
Great job!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 12:47 PM
Tim O. at Hyundai of Cool Springs responded on 05/23/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Steve P. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I can't be more happy with the service I received. People were friendly.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 12:18 PM
Tim O. at Hyundai of Cool Springs responded on 05/22/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Keith M. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Did the job and didn't try to sell me anything else
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 09:18 AM
Tim O. at Hyundai of Cool Springs responded on 05/22/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Jason D. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Cool Springs"
Outstanding service, as usual.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/21/2017 06:46 PM
Tim O. at Hyundai of Cool Springs responded on 05/22/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
I had oil change, tires rotated, 5-point check, and recall issue fixed in about an hour and with discount. My car was also washed and vacuumed!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/21/2017 04:33 PM
Tim O. at Hyundai of Cool Springs responded on 05/22/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Jon B. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" people"
great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 05:20 PM
Tim O. at Hyundai of Cool Springs responded on 05/22/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Work"
Fast and efficent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 02:30 PM
Tim O. at Hyundai of Cool Springs responded on 05/19/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Scherie L. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good product"
It was a 2 hour wait for oil change but they did the recall service too they apologized to me so I'm good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 11:48 AM
Tim O. at Hyundai of Cool Springs responded on 05/19/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

George B. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They did the service in record time.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/19/2017 09:50 AM
Tim O. at Hyundai of Cool Springs responded on 05/19/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and honest"
Great staff, friendly and efficient.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/18/2017 11:07 PM
Tim O. at Hyundai of Cool Springs responded on 05/19/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
outstanding service rep
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/18/2017 07:30 PM
Tim O. at Hyundai of Cool Springs responded on 05/19/2017
Thank you for your business and taking the time to fill out the survey.
David H. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and accessible "
Yes I would recommend
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/18/2017 01:18 PM
Tim O. at Hyundai of Cool Springs responded on 05/19/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Heidi A. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Last minute appointment "
Shuttle service to work and completed work same day.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/17/2017 06:14 PM
Tim O. at Hyundai of Cool Springs responded on 05/18/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Verified Customer on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/17/2017 07:29 AM
Tim O. at Hyundai of Cool Springs responded on 05/17/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Omar J. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice folks, timely work"
Nice folks, timely work
Excellent customer service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/16/2017 05:30 PM
Tim O. at Hyundai of Cool Springs responded on 05/17/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Joe P. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Seevice Team"
These folks always provide great service at a fair price. Easy to schedule and will get you in and out quickly
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/15/2017 08:36 PM
Tim O. at Hyundai of Cool Springs responded on 05/16/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Barbara S. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very friendly and the service is great"
There is a dealer here in Murfreesboro tn but I drive to Franklin because I like the people
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/15/2017 01:16 PM
Tim O. at Hyundai of Cool Springs responded on 05/16/2017

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome

Christine T. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
My car runs great! Thank you so much!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/15/2017 11:08 AM
Tim O. at Hyundai of Cool Springs responded on 05/16/2017

Thank you for your busniess and for taking the time to fill out the survey

Displaying Review 1 - 20 of 1014 in total