Hyundai of Kirkland


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1408 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 2.7666693/5Overall Rating 2.7666693/5rating 2.7666693rating 2.7666693rating 2.7666693
Original
Overall Rating 1.9999973/5rating 1.9999973rating 1.9999973rating 1.9999973rating 1.9999973
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A good experience"
Very clean shop and very good service.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:10 PM
Gail P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you Chris! I appreciate the help you gave me, and service care for my car. All appreciated."
I brought my car in for it's first service. Chris took care of me and my car. Thank you Chris.
I have also been in twice before attempting to get help with a defective blue tooth unit. We figured out the problem is the blue tooth unit and not my particular phone, so Chris said he got the new unit ordered and would call me when it is in to be changed out. I am appreciative for the help. Again, thank you Chris!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 03:20 PM
Alyssa M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and friendly, got the job and extras done quickly"
.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 03:05 PM
Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Timely service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 02:02 PM
Carlo S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and efficient "
Good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 01:35 PM
Akash T. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
".."
..
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 05:01 PM
TOM O. at Hyundai of Kirkland responded on 09/19/2017

Thanks for your business!

Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and quick service"
The service was great. thanks
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 05:55 PM
TOM O. at Hyundai of Kirkland responded on 09/18/2017

Thanks for your business!

Thamiles A. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good "
Yes.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 05:08 PM
TOM O. at Hyundai of Kirkland responded on 09/18/2017

Thanks for your business!

Ronit A. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly service"
friendly service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 05:23 PM
TOM O. at Hyundai of Kirkland responded on 09/18/2017

Thanks for your business!

Mickey R. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent as usual"
Service was completed earlier than expected and at the price quoted.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/16/2017 08:09 AM
TOM O. at Hyundai of Kirkland responded on 09/18/2017

Thanks for your business!

Yong S. ReScore Review on 09/18/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"SERVICE MAN WAS VERY UNKIND AND DON'T CARE ABOUT THE SERVICE QUESTIONS. "
WE BEEN PURCHASE FEW CAR FROM THE HYUNDAI BUT SERVICE DEPARTMENT IS VERY BAD AND UNKIND SERVICE.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 10:20 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Engine noise."
When i purchase My santa fe and few month's later i have service in to the Hyundai at that time your mechanic tell me your radio need update so, he can do the update after that time my santa fe not work phone Bluetooth. so, i will ask your service department man(if you want to know he name tell me.) He say we order that part but until this time ( more then 3 year) santa fe warranty gone.
anyhow i don't want talk to your service., Liar,an unreliable person, and your service have no sense of responsibility.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 10:20 PM
TOM O. at Hyundai of Kirkland responded on 09/18/2017

I AM SO SOORY YOU DO NOT UNDERSTAND THE PARAMETERS OF COVERAGE ON YOUR VEHICLE. PLEASE KNOW THAT THE SERVICE PERSON IS A GOOD HONEST PERSON AND NOR A "LIAR"! YOUR FRUSTRATION SHOULD BE WITH THOE THAT DICTATE THE RULES THE SERVICE PEOPLE LIVE UNDER.

TOM O. at Hyundai of Kirkland responded on 09/19/2017

SORRY SIR BUT THE RULES WE GET FROM HYUNDAI MOTOR AMERICA ARE THAT WE CANNOT EVER REPLACE A PART OR DO A REPAIR WITHOUT DUPLICATING THE CONCERN. i FEEL IT IS UNFAIR TO GIVE THE SERVICE PEOPLE A NEGITIVE SURVEY (WHICH IS A DIRECT REFLECTION OF THEIR PERFORMANCE) WHEN THEY ARE SIMPLY DOING THEIR JOB AS DICTATED BY THE MANUFACTURER IN KOREA.

TOM O. at Hyundai of Kirkland responded on 09/19/2017

Thanks for your business!

Brian K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly. "
Free wifi also.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 12:00 PM
TOM O. at Hyundai of Kirkland responded on 09/15/2017

Thanks for your business!

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Amazing"
Super Awesome WOW
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 11:47 AM
E0f0f49d329a7229cd1c24b978b3c2a0?s=28
Mary Lou W., Customer Relations Manager at Hyundai of Kirkland responded on 09/14/2017

Brian,
We are delighted with your excellent review.  I will be sure to let Randy and Jason know they are continuing to provide great service to our customers.
Thank you for taking time to create this post.  Please know you are welcome to contact me for any future questions or comments.

Best & kind regards,

Mary Lou 

Customer Relations Manager
Ford Hyundai of Kirkland
Ph:  425.821.6611  Ext 117
eM:  marylou@fordofkirkland.com

Ardeth S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great place to have car serviced."
Waiting room comfortable and clean, service fast but thorough.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/13/2017 09:22 AM
E0f0f49d329a7229cd1c24b978b3c2a0?s=28
Mary Lou W., Customer Relations Manager at Hyundai of Kirkland responded on 09/13/2017

To our Valued Customer,

Thank you for your 5 Star Survey.  We are delighted to hear of your great service.
If you have future questions and/or comments, please do not hesitate to contact me.

Best & kind regards,

Mary Lou
Customer Relations Manager
Ford Hyundai of Kirkland
Ph:  425.821.6611  Ext 117
eM:  marylou@fordofkirkland.com

Marie K. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, clean awesome waiting room "
Service was good and fast
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 02:51 PM
TOM O. at Hyundai of Kirkland responded on 09/13/2017

Thank you for your business!

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fabulous "
Always great service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 01:28 PM
TOM O. at Hyundai of Kirkland responded on 09/13/2017

Thank you for your business!

Martin C. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"it is a great place for my first services."
Of cause if they own Hyundai.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/11/2017 07:42 PM
TOM O. at Hyundai of Kirkland responded on 09/12/2017

Thank you for your business!

Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service at Hyundai"
Is easy to get to from home and they were able to fit me in easily.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 12:14 PM
TOM O. at Hyundai of Kirkland responded on 09/12/2017

Thank you for your business!

Verified Customer on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Prompt Service"
Good Prompt Service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/10/2017 11:00 PM
TOM O. at Hyundai of Kirkland responded on 09/11/2017

Thank you for your business!

Girish S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everything is done so professionally!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/08/2017 10:41 PM
TOM O. at Hyundai of Kirkland responded on 09/11/2017

Thank you for your business!

Displaying Review 1 - 20 of 1408 in total