As usual, the service both inside the shop and inside the garage are top notch. I asked them to check my brakes because they felt strange and I was told I still had 80% of my pads left and I did not need new brakes. It was also reported that my filters were "getting close" to needing replacement but it could wait. I left just paying for the oil change performed and was not pressured into paying for something I didn't need. As a single lady I find this a rarity among auto shops. I only take my car here to be serviced. Loren and the staff are really friendly, honest, and helpful. Also, the waiting area and restrooms are always clean!
Recommended
Pat S. from Imperial Auto And Truck Centers responded on 11/06/2015 11:28 AM
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer