Saugus, MA 01906
7.6 miles away
"It took a long time but I was happy with it."
Review for IRA Collision
Samath L. on 05/02/2011
Samath rated the way he was treated by the shop a 5 because they wasted his time and gas during his second trip. He said the part was not ready when he came there the second time and they did not have good communication. He would not refer this shop to friends and family because they did not communicate with him well and they wasted his gas and time. He said it takes him 1 hour to drive to the facility and 1 hour back home. Samath mentioned he would like them to reimburse him for his time and money for gas. He also mentioned the lady at the front desk was very nice.
Review Created: 05/02/2011
This review was collected via phone interview by Customer Research Inc.