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Jim Barbey Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,555 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

Jim Barbey Automotive has developed a reputation for exceeding our customers’ expectations and treating our customers fairly and with respect. Our customers know that we stand behind our service and repair work which keeps our customers happy! We are growing and have just recently expanded our shop! We now have seven full-service bays and Jim Barbey Automotive has developed a reputation for exceeding our customers’ expectations and treating our customers fairly and with respect. Our customers know that we stand behind our service and repair work which keeps our customers happy! We are growing and have just recently expanded our shop! We now have seven full-service bays and a lovely waiting area.

Our services include full auto and fleet repairs, and tire sales available with computerized balancing. We are also an authorized Maryland Inspection station and a Maryland certified emissions repair facility.

We offer a fully computerized office and repair shop to ensure all repairs are fixed with a minimum of downtime and expense. All of our technicians are ASE certified and are carefully chosen for courtesy, professionalism, and competence. Before our ASE Technicians service your vehicle they will fully explain the service and/or repair needed and then give you an estimate. No repairs are performed without an approved estimate first. Not only will our ASE Technicians service your vehicle, but they will keep a detailed record of all service/repairs that are performed on your vehicle. If you, our customer, are not satisfied with our service, we will do all in our power until you are completely satisfied!
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Categories
Auto Repair, Tire Sales and Repair, Oil Change
Contact
(410) 335-8848

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
10821 Philadelphia Rd White Marsh, MD 21162-1717

Affiliations

ASE - Master Certification
Jim Barbey Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,555 Reviews)

EA
Elizabeth A.
White Marsh, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2012
verified customerVerified Customer
Category: Service
Elizabeth said she had an issue with her vehicle one morning so she called the business and set an appointment for the next day. The mechanic handled a complex engine problem the next day and had it ready that night. All she had to do was drop the vehicle off, he called her and she paid over the phone and then he left the vehicle with the keys in it for when she got off work. It was really convenient that she did not have to get off work early or wait at the business. She appreciates that this business worked with her schedule. She has used this business a couple times and every time she has been very impressed.
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Service Coupons and Posts
Thanks for the fabulous 5-star review! We're thrilled to hear you had a great experience at Jim Barbey Automotive. 🚗💫 #CustomerAppreciation #FiveStarService
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We're glad we could get you back on the road, Ron! 🚗 Thanks for the kind words and 5-star review. We hope to see you again for all your automotive needs! #HappyCustomer #AutoRepair
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Thanks for the stellar review, Sara! 🌟 We're thrilled you enjoyed our friendly and knowledgeable service. We appreciate your support and look forward to seeing you again! #CustomerAppreciation #FiveStarService
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Thank you for your 5-star review, loyal customer! We appreciate your trust and referrals. 🌟🚗 #JimBarbeyAutomotive #ExcellentService #TrustworthyAdvice #CustomerReferrals #WhiteMarsh
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Thanks for the kind words, Gary! We're proud to have been serving White Marsh for years and are always happy to go the extra mile for our customers. 🤗 #JimBarbeyAutomotive #WhiteMarsh #CustomerService
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Thanks for the great review, Carolyn! 🤩 We're so glad you had a great experience with us at Jim Barbey Automotive. 🚗 #WhiteMarsh #CustomerSatisfaction #HappyCustomers
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Thanks for the kind words, Michael! We're thrilled to hear you have the upmost confidence in us! 🤩 #JimBarbeyAutomotive #WhiteMarsh
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