Business Solutions
SureCritic / Hyundai Dealer / Joe Holland Hyundai
business image

Joe Holland Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,827 Reviews)
72
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
79%
4 stars
11%
3 stars
3%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
59
Total ReScores™
4.2
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

Joe Holland Hyundai is located in South Charleston, WV. The Joe Holland Family has been serving the Kanawha Valley for over 50 years! Our service center is ready to help you with all of your vehicle repair and maintenance needs. Call us today to schedule an appointment! Joe Holland Hyundai is located in South Charleston, WV. The Joe Holland Family has been serving the Kanawha Valley for over 50 years! Our service center is ready to help you with all of your vehicle repair and maintenance needs. Call us today to schedule an appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(304) 744-1561
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
131 Maccorkle Ave SW South Charleston, WV 25303
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,827 Reviews)
Write a Review
Recent Reviews
PS
gravatar
Paul S.
Charleston, WV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2022
0
Category: Service
bad service
In the last three years dealing with Joe Holland Hyundai Service has become increasingly problematic. I have been calling for two days to set an appointment for vehicle inspection, oil change and other routine service. My earlier voice mail was not returned, so at 2pm I went to them to try to set an appointment but they couldn't find Josh and after 15 minutes I left. The net day I took my car to Village Auto at 9am and they had it ready by 10am. At 10:45am Josh finally returned my call. Joe Holland definitely does not put the customer first. Perhaps this is just a personnel problem as I noticed Josh's desk appeared very cluttered whereas the other service clerks desks were very tidy. It is all my fault; I should have bought a VW from Joe Holland, then I could have received better service. This is the third time I've had a bad experience in the last three years. I just had body damage fixed at Joe Holland body shop and it was a very good experience. It is a shame the service department is so disagreeable now when previously (this is my second Hyundai from them) the service was excellent. My next car will not be from Joe Holland.
Businesses Near You
Allen's Automotive Service
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)
Graham's Towing And Auto Repair
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(742 Reviews)
MAC Auto
90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(35 Reviews)
Don Wood Ford Lincoln
77
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,118 Reviews)
Don Wood Toyota
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,596 Reviews)
Vehicle Reviews
vehicle image
2024 Elantra
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(124)
vehicle image
2024 Elantra Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3)
vehicle image
2024 Elantra N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2)
vehicle image
2024 IONIQ 5
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(32)
vehicle image
2024 IONIQ 6
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20)
vehicle image
2024 Kona
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(272)
vehicle image
2024 Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7)
vehicle image
2024 Palisade
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(420)
vehicle image
2024 Santa Cruz
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(248)
vehicle image
2024 Santa Fe
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(21)
vehicle image
2024 Sonata
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(21)
vehicle image
2024 Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4)
vehicle image
2024 Tucson
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(517)
vehicle image
2024 Tucson Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(167)
vehicle image
2024 Tucson Plug-In Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(13)
vehicle image
2024 Venue
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(50)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.