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Joe Pecheles Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,835 Reviews)
70
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
87
Total ReScores
4.8
ReScore Average
70
Net Promoter Score ®

Business Details

About

Joe Pecheles Hyundai in Greenville, NC treats the needs of each customer with utmost concern. Come see us or call us today to see what we can do for you! Our friendly service technicians are ready to handle all of your vehicle maintenance needs. Joe Pecheles Hyundai in Greenville, NC treats the needs of each customer with utmost concern. Come see us or call us today to see what we can do for you! Our friendly service technicians are ready to handle all of your vehicle maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(252) 756-1135

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:30 AM - 1:00 PM
Sun
closed
* Eastern Time (US & Canada)
203 SE Greenville Blvd. Greenville, NC 27858
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,835 Reviews)

FW
gravatar
Fank W.
Washington, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2023
0
Category: Service
Doesn't want to honor manufacturers warrentee!
My friend bought a 2022 maverick about 5 months ago in South Carolina. He came to Washington a week ago for an extended couple month visit when his car quit. Fortunately he had also spent the money to purchase Ford's bumper to bumper extended warranty that was in Ford's name. Pechels Ford in Washington first told him that they did not accept the Ford warranty. When he threatened to call Ford, then all of a sudden they were willing to back the Ford Warranty.

They looked at the hybrid maverick and determined that it was a known issue that in fact Ford had made a specialty part to fix the issue and they ordered that part, In the mean time they put in a claim with the Ford warranty and now they're telling him that it has been denied even though the warranty is bumper to bumper and this is a very well known electrical issue with the Maverick... So today he's going up there again to get the actual letter of rejection from them (if they actually have it) and then call Ford Corporate!

Me, I bought my last 2 cars from Pecheles and had a 3rd one, that I bought used, serviced there. No more, this is so wrong!

On top of that, I took my used Tacoma and asked them to give me a realistic price that I should ask to sell the truck privately. The manager looked at it and told me that a realistic price for it was $20,000. I ended up selling it a week later to the Nissan dealership for $23,000 (and no, I wasn't buying a car from that dealership, I was byuing a new Santa Cruz from Pecheles Greenville) and the dealership told me that they would be flipping it for $27,000 with nothing done to it...Nice quote Pecheles of Washington.

In the end, my experience with Pecheles in Greenville has always been positive. The Washington store is Pecheles in name only.
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