Kelly's Auto Body Bellevue


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1572 Reviews

98% Would Recommend
Latest Review 3 days ago
Indhira P. on 09/18/2017
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Indhira said her vehicle was delayed by three days but she was not given a reason for the delay. She was satisfied with the experience.
Category: Collision
Service Date: 08/08/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Fariba S. on 09/18/2017
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Fariba said the employees did a very good job. Jill was very helpful and very efficient.
Category: Collision
Service Date: 08/29/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Rajpal J. on 09/16/2017
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Rajpal said this business took care of everything he needed.
Category: Collision
Service Date: 08/23/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Justino B. on 09/16/2017
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Justino said he likes the kind of repair this business did. They returned his vehicle to a normal look. Their craftsmanship is superb. He complained about one thing but they resolved it quickly. Anita and Jose are really good employees and took care of him really well.
Category: Collision
Service Date: 09/01/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Tabetha B. on 09/16/2017
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Tabetha said she appreciated their customer service. They were professional, considerate and explained everything.
Category: Collision
Service Date: 08/24/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 09/16/2017
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Daniel said over the last several years this has been his go-to facility of choice. The employees are communicative, prompt and he never has to call to find out what's going on. Originally the insurance company recommended this business and he's been a customer ever since.
Category: Collision
Service Date: 08/29/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Yang J. on 09/16/2017
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Yang said the business is pretty good. They figured out what the problem was and did quality work.
Category: Collision
Service Date: 08/24/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Tom M. on 09/16/2017
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Tom said this business handled everything well and the results were great. His insurance company was shorthanded and very busy because of the hurricane, so they were hard to deal with. This business worked through it.
Category: Collision
Service Date: 09/01/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Jamee G. on 09/05/2017
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Jamee said the personnel were really prompt and really helpful. They kept her informed about the work being done. The quality of the work was amazing. The vehicle was delayed by one day but she was not given a reason for the delay.
Category: Collision
Service Date: 08/08/2017
Review Created: 09/05/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 08/29/2017
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David said he has used this business before and likes their performance and how they do their work.
Category: Collision
Service Date: 08/15/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Vijay P. on 08/25/2017
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Vijay said the service at this business was good and everything was on schedule.
Category: Collision
Service Date: 08/09/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Janet S. on 08/25/2017
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Janet said she is a repeat customer and knew that they would do really good work on the vehicle.
Category: Collision
Service Date: 08/10/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Joann F. on 08/17/2017
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Joann said this business was amazing. Jill was terrific and she has already recommended others to them.
Category: Collision
Service Date: 07/31/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Suganya G. on 08/15/2017
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Suganya said she has been to the business three times. It was the best experience. Her vehicle was not ready on time because they had extra work to do but she did not know what it was.
Category: Collision
Service Date: 07/20/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Bharath R. on 08/11/2017
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Bharath said everything was good and he liked the customer service. He knew of this facility via the internet.
Category: Collision
Service Date: 07/19/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Marji S. on 08/09/2017
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Marji said this business always gets her in quickly and takes good care of her. They show her what they do. They are very thorough.
Category: Collision
Service Date: 07/27/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Sankarkumar M. on 08/08/2017
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Sankarkumar said this business is always prompt with his vehicle.
Category: Collision
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Deon S. on 08/08/2017
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Deon said they handled the situation well. He heard about this business online.
Category: Collision
Service Date: 07/25/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Ying H. on 08/08/2017
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Ying said the employees are nice and good. She had to go back to the business because there was a crack on the inside of the vehicle and the gas lid would not open. They did not clean the vehicle.
Category: Collision
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Larena A. on 08/08/2017
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Larena said the first time she went to the business to get the estimate, she was told the repair would take 2 days. When she dropped it off, a different person told her it would take 4 days. The woman was rude to her, she did not appreciate her demeanor, it was upsetting. She said she needed it sooner and they were able to finish it in 3 days. Jill was awesome, and they gave her a free car wash.
Category: Collision
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1572 in total