Kelly's Auto Body Bellevue


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1557 Reviews

98% Would Recommend
Latest Review 6 days ago
Bharath R. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bharath said everything was good and he liked the customer service. He knew of this facility via the internet.
Category: Collision
Service Date: 07/19/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Marji S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marji said this business always gets her in quickly and takes good care of her. They show her what they do. They are very thorough.
Category: Collision
Service Date: 07/27/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Sankarkumar M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sankarkumar said this business is always prompt with his vehicle.
Category: Collision
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Deon S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Deon said they handled the situation well. He heard about this business online.
Category: Collision
Service Date: 07/25/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Ying H. on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ying said the employees are nice and good. She had to go back to the business because there was a crack on the inside of the vehicle and the gas lid would not open. They did not clean the vehicle.
Category: Collision
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Larena A. on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Larena said the first time she went to the business to get the estimate, she was told the repair would take 2 days. When she dropped it off, a different person told her it would take 4 days. The woman was rude to her, she did not appreciate her demeanor, it was upsetting. She said she needed it sooner and they were able to finish it in 3 days. Jill was awesome, and they gave her a free car wash.
Category: Collision
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Jeff T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said his experience was excellent. He has used them for 14 years.
Category: Collision
Service Date: 07/25/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Lars J. on 07/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lars said the service was good but they forgot to install a apart. There was a 2 day delay because they got backed up.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
William on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said the business was efficient and did what was needed. His vehicle was ready for pick up 2 days later than promised due to a parts delay.
Category: Collision
Service Date: 06/20/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Mary W. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the service was good, from start to finish. The place of business was a little old.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Annette G. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Loren. He said the business is always good. They are fair and good to work with.
Category: Collision
Service Date: 06/23/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Scott A. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said this business was fast, efficient and did a good job on the repair.
Category: Collision
Service Date: 06/22/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Colleen J. on 07/17/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Eric. He said the business did a good job. The repairs took an extra 2 or 3 days. He was told Friday but he did not get his vehicle until Tuesday. He was not kept updated on the repair work and there was a lack of communication.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Marianne J. on 07/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marianne said she had an appointment for 11:00 am but had to wait 15 minutes. The portion of her vehicle in front of the clips that were replaced was not repaired. She was promised her vehicle would be ready on July 3rd but the business was closed on that date. She has seen a better appearance provided by other businesses.
Category: Collision
Service Date: 07/05/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Peter E. on 07/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Peter said he had a good experience.
Category: Collision
Service Date: 06/22/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Louis N. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Louis said the business provides quality service and they were on time. They did a good job washing his vehicle for him. He heard about this business after doing an online search and read all their good reviews.
Category: Collision
Service Date: 06/20/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Brian A. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the business is nice. They do a good job and are fast and professional.
Category: Collision
Service Date: 06/14/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
John N. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business was able to get him in right away. The personnel were both helpful and professional.
Category: Collision
Service Date: 06/27/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Ritika R. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ritika said this business made her experience smooth so she did not have any issues with them.
Category: Collision
Service Date: 06/27/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Gary T. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said he had something on his front fender and this business was able to buff it out. They had good communication skills and they did well.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1557 in total