Kelly's Auto Body Bellevue


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1531 Reviews

98% Would Recommend
Latest Review 4 days ago
Yacoub O. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yacoub said the work quality and the customer service were exceptional. The business was good and honest. He was told 4-5 days for the repair work but it took 2-3 days longer because of the insurance company estimate. The prices were high.
Category: Collision
Service Date: 05/05/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Ingrid H. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ingrid said she would recommend the business for service.
Category: Collision
Service Date: 04/27/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Cheryl K. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cheryl said the business did good work and they were terrific. Her vehicle looked good after the service.
Category: Collision
Service Date: 04/25/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Sara N. on 05/18/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sara said her vehicle was not ready until a day after it was promised because they had to repaint the vehicle. The price she ended up paying was $200 more than she was originally quoted on the phone. The vehicle was clean on the outside when they gave it back to her, but not the inside. It cost her an extra 2 hours to get the rental vehicle that she would not have had to spend if the vehicle had been done on time because she had to wait for the rental agency to pick her up, drive all the way to the rental agency and then drive the vehicle back home in rush hour traffic. For the reasons specified, she would not recommend this business.
Category: Collision
Service Date: 04/18/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Andrew L. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Clara. She said they are satisfied with the repairs.
Category: Collision
Service Date: 04/17/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Bonne V. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bonne said they did a great job and she has nothing negative to say. She highly recommends this business.
Category: Collision
Service Date: 04/28/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Susan G. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said they did a great job. The vehicle was extra clean and they were very nice, courteous and professional.
Category: Collision
Service Date: 04/21/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Jhonnathan S. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jhonnathan said the business is very professional and they explained everything.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said this business had good service and the staff was responsive.
Category: Collision
Service Date: 03/17/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 04/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
James said there was a little mix up with the insurance facility, so he had to wait an hour to get it resolved.
Category: Collision
Service Date: 03/24/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Emili A. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emili said this business is fast at providing estimates and doing the repairs quicker than other facilities she has been to.
Category: Collision
Service Date: 03/10/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 04/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Daniel said the work done was great. It was the timing and communication that wasn't the best. His vehicle was delayed.
Category: Collision
Service Date: 03/16/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Virginia B. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Virginia said she had a good experience with this business. She has used them before. They are very reliable.
Category: Collision
Service Date: 02/16/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Sydnee W. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sydnee said the business provided excellent customer service. They are very fast and very accommodating.
Category: Collision
Service Date: 03/14/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Thomas F. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said the business did good work and he will continue to go there.
Category: Collision
Service Date: 02/21/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Kevin L. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said they were courteous and the communication was good. Everything was done in a timely manner.
Category: Collision
Service Date: 02/08/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Jiamin V. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jiamin said the service was good. He has nothing to complain about.
Category: Collision
Service Date: 03/16/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Mohandas A. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marla said it went fine and she had no issues.
Category: Collision
Service Date: 03/22/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Teresa M. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Teresa said the business does a great job. They did a thorough check of her vehicle before they started the repairs. Jose, her estimator was very pleasant to deal with. He made sure her vehicle was completed a day earlier than promised. She had a great experience and she would highly recommend this business to others. She was surprised to find a facility that did what they said they are going to do. They made things easy for her.
Category: Collision
Service Date: 03/21/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Sharon B. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sharon said her vehicle looks beautiful.
Category: Collision
Service Date: 03/08/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1531 in total