Kelly's Auto Body Bellevue


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1523 Reviews

98% Would Recommend
Latest Review 5 days ago
Jeff S. on 04/24/2017
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Jeff said this business had good service and the staff was responsive.
Category: Collision
Service Date: 03/17/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 04/22/2017
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James said there was a little mix up with the insurance facility, so he had to wait an hour to get it resolved.
Category: Collision
Service Date: 03/24/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Emili A. on 04/13/2017
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Emili said this business is fast at providing estimates and doing the repairs quicker than other facilities she has been to.
Category: Collision
Service Date: 03/10/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 04/10/2017
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Daniel said the work done was great. It was the timing and communication that wasn't the best. His vehicle was delayed.
Category: Collision
Service Date: 03/16/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Virginia B. on 04/05/2017
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Virginia said she had a good experience with this business. She has used them before. They are very reliable.
Category: Collision
Service Date: 02/16/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Sydnee W. on 04/05/2017
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Sydnee said the business provided excellent customer service. They are very fast and very accommodating.
Category: Collision
Service Date: 03/14/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Thomas F. on 04/04/2017
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Thomas said the business did good work and he will continue to go there.
Category: Collision
Service Date: 02/21/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Kevin L. on 04/04/2017
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Kevin said they were courteous and the communication was good. Everything was done in a timely manner.
Category: Collision
Service Date: 02/08/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Jiamin V. on 04/03/2017
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Jiamin said the service was good. He has nothing to complain about.
Category: Collision
Service Date: 03/16/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Mohandas A. on 04/03/2017
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Marla said it went fine and she had no issues.
Category: Collision
Service Date: 03/22/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Teresa M. on 04/03/2017
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Teresa said the business does a great job. They did a thorough check of her vehicle before they started the repairs. Jose, her estimator was very pleasant to deal with. He made sure her vehicle was completed a day earlier than promised. She had a great experience and she would highly recommend this business to others. She was surprised to find a facility that did what they said they are going to do. They made things easy for her.
Category: Collision
Service Date: 03/21/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Sharon B. on 04/03/2017
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Sharon said her vehicle looks beautiful.
Category: Collision
Service Date: 03/08/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Sarat V. on 04/01/2017
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Sarat said he was completely happy with the way his vehicle turned out and he would recommend them to others.
Category: Collision
Service Date: 02/20/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Rachel L. on 04/01/2017
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Rachel said this business had good customer service. She heard about this business on the internet.
Category: Collision
Service Date: 03/30/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Margaret C. on 04/01/2017
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Margaret said the repair was very good. They were efficient and they did a very good job. She would recommend them to others.
Category: Collision
Service Date: 03/20/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Akhiieshkumar N. on 03/31/2017
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Akhieshkumar said it was a perfect job and they were on time too.
Category: Collision
Service Date: 03/15/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Brent S. on 03/31/2017
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Brent said this facility is phenomenal from start to finish and they have great customer service. They gave him a fast quote and were done on time. His vehicle looks great and he would highly recommend them. Jose was phenomenal and great.
Category: Collision
Service Date: 03/10/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Huy N. on 03/31/2017
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Huy said there were a couple of times when this business told her they would call and follow up with her but they never did. She said she felt as if it was a waste of time having to call them and check on the status of her vehicle. She had to take her vehicle back a couple of times because a couple of the lights kept coming on. The receptionist she spoke with over the phone was not nice and when there was a snow day, they had to close early but they did not give her a call ahead of time to let her know. She called them to see if she could pay with her credit card and they told her she could but there would be a 10 percent charge. She later found out that she could have paid with her personal check but they did not give her that option. Her overall experience with the receptionist was not what she was expecting.
Category: Collision
Service Date: 02/07/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Mark Z. on 03/30/2017
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Mark said there was some confusion about how long the repair would take.
Category: Collision
Service Date: 03/02/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
Carol B. on 03/30/2017
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Carol said Gary, the employee at the business who helped her, was friendly, took good care of her and she appreciated it.
Category: Collision
Service Date: 03/01/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1523 in total