Kelly's Auto Body Bellevue

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1897 Reviews

98% Would Recommend
Latest Review 28 days ago

Reviews


NR
Nicholas R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Collision
Nicholas said everything was good and they cleaned his vehicle very nice.
This review was collected via phone interview by Customer Research Inc.

HL
Herry L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Collision
Spoke with Nancy. She said the business was responsible, professional, and timely. They did good quality work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JW
Jingyu W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Collision
Jingyu said she was happy with the repair.
This review was collected via phone interview by Customer Research Inc.

CS
Connor S.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Collision
Connor said he had a good experience overall. He mentioned that his vehicle was damaged during the process but the business is working to resolve the issue.
This review was collected via phone interview by Customer Research Inc.

MF
Mari F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Collision
Mari said everything at this business was easy. She dropped off her vehicle and picked up the rental vehicle.
This review was collected via phone interview by Customer Research Inc.

MK
Manish K.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Collision
Manish said the customer service was very good. The employees did great work and it was better than what he expected.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Collision
Paul said he was happy with the service he received from this business.
This review was collected via phone interview by Customer Research Inc.

JI
Joseph I.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Collision
Joseph said his vehicle was totaled. Jill was very helpful.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Collision
Michael said the repair took a week longer than expected due to inadequate staffing.
This review was collected via phone interview by Customer Research Inc.

EB
Erfan B.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Collision
Erfan said the employees did a good job, but the communication was not that great. His vehicle was delayed by about 1 week and he was not sure why. He heard about this business through the insurance facility and through FaceBook.
This review was collected via phone interview by Customer Research Inc.

AP
Amey P.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Collision
Amey said the only issue is that he had to have the estimate done twice.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Collision
Robert said the repair went smoothly without any trouble.
This review was collected via phone interview by Customer Research Inc.

JS
Jordan S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Collision
Jordan said the customer service at this business was superb. He stated they were willing to drive him to his place of business and stayed open late so he could pick up his vehicle, which he thought was really wonderful.
This review was collected via phone interview by Customer Research Inc.

DK
Dheeraj K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Collision
Dheeraj said he had no problems with his experience, and his vehicle was ready one day ahead of schedule.
This review was collected via phone interview by Customer Research Inc.

RP
Ramin P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Collision
Ramin said that he was happy with how the place did the work and happy with the customer service he received.
This review was collected via phone interview by Customer Research Inc.

HD
Huyen D.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2019 Category: Collision
Huyen said the business provided a fast and quality repair. She heard about them online.
This review was collected via phone interview by Customer Research Inc.

AK
Anand K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Collision
Anand said he happy with the work they did. He said the communication was good and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

KM
Katherine M.
Washington
Verified Customer
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05/18/2019 Category: Collision
Katherine said she has to return to the business because there's an air bubble in her sticker, and she didn't have time to come in the other week, but she will try today. She said her vehicle took a little longer.
This review was collected via phone interview by Customer Research Inc.

JM
Julie M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Collision
Julie said everything was above and beyond with the repair. It was perfect.
This review was collected via phone interview by Customer Research Inc.

AD
Aseemanand D.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019 Category: Collision
Aseemanand said this business repaired the bumper on his vehicle. The plastic pockets on his vehicle are supposed to be attached to the bumper but they come off so he has to push them back in.
This review was collected via phone interview by Customer Research Inc.