Kelly's Auto Body Bellevue

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1741 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


DP
Doug P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Doug said his vehicle was ready a day early. He was unwilling to evaluate the appearance of the facility except to say there was room for improvement.
This review was collected via phone interview by Customer Research Inc.

TB
Trina B.
Washington
Verified
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07/09/2018 Category: Collision
Trina said everything at the business went smooth from start to finish and they were courteous and timely.
This review was collected via phone interview by Customer Research Inc.

HC
Huiyu C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Collision
Huiyu heard about this business by Googling the facility.
This review was collected via phone interview by Customer Research Inc.

KH
Kelsey H.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Collision
Kelsey said the work was good, although it took longer than she would have liked.
This review was collected via phone interview by Customer Research Inc.

GC
Gloria C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Collision
Gloria said, her vehicle was delayed from Tuesday to the following Friday because the paint did not look right. She also said, something about the sensors needed to be looked at. Another thing she mentioned is that the 2 extra days that the vehicle was not ready cost her 2 days of rental that was not covered by her insurance. Gloria also mentioned this business does a great job and the people are so nice to work with.
This review was collected via phone interview by Customer Research Inc.

LU
Lucica U.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Collision
Lucica said the business did a wonderful job. She said they gave her a vehicle that looked better than before. Lucica said Jose and everyone had wonderful attitudes.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Collision
Eric said that he was happy with the work at this business.
This review was collected via phone interview by Customer Research Inc.

JB
Justino B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Collision
Justino said this was his second visit to this business and he had no problems with the repair. The repair was perfect and his vehicle looks beautiful. Their facility was very neat and clean.
This review was collected via phone interview by Customer Research Inc.

MF
Melanie F.
Washington
Verified
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06/30/2018 Category: Collision
Melanie said the staff at this business did what she asked for her vehicle, and the repairs were done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

ML
Michele L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Collision
Michele said Dustin was fantastic. She said her 16 year old got in an accident and Dustin treated him like an adult. He emailed, called and kept them informed. Her vehicle was not ready when promised because the person working on the vehicle called in sick for two days, and the parts needed were not available right away. The delay was two days.
This review was collected via phone interview by Customer Research Inc.

VT
Victor T.
Washington
Verified
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06/30/2018 Category: Collision
Victor said the staff did a good job. He noticed something small with the repair that he plans on calling the facility to let them know about. He is unsure how he heard about the business.
This review was collected via phone interview by Customer Research Inc.

EW
Elizabeth W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Collision
Elizabeth said this business did a beautiful job, and built her a brand new vehicle.
This review was collected via phone interview by Customer Research Inc.

TR
Thomas R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Thomas said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

SS
Suzaune S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Suzaune said the business was very responsive, they did a good job, and they were very informative.
This review was collected via phone interview by Customer Research Inc.

AS
Anika S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Anika said they were quick on ordering the part on time and it came on time. They were very prompt and professional and the estimator was perfect.
This review was collected via phone interview by Customer Research Inc.

BB
Blair B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Blair said he didn't have any paint work done, he had a mirror replaced. Everything he had done was done well, on time, and to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

SM
Sandy M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Sandy said the employees told her what they were going to do, and did it. They finished on time, and the vehicle looks fantastic.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Washington
Verified
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06/28/2018 Category: Collision
Spoke with Jean. She said the staff did an excellent job and they matched the color perfectly.
This review was collected via phone interview by Customer Research Inc.

VT
Venugop t.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Collision
Vernugop said the business provided good service. However, he said he was told his vehicle would be ready in 7 days, but it took 10 days because of a parts delay.
This review was collected via phone interview by Customer Research Inc.

JM
Jeannette M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Jeannette said she likes the people at this business. They are very responsive, efficient, nice to deal with, and they do good work.
This review was collected via phone interview by Customer Research Inc.