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Keyes Hyundai of Mission Hills

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,625 Reviews)
57

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
191
Total ReScores
4.8
ReScore Average
57
Net Promoter Score ®

Business Details

About

Hyundai Mission Hills is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance. Hyundai Mission Hills is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(818) 722-7607

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
10240 Sepulveda Boulevard Mission Hills, CA 91345
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,625 Reviews)

KM
gravatar
KENNETH M.
Los Angeles, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pathetic Service
Investigate for yourself.

Your diagnosis revealed that the "under drive clutch solenoid valve" was faulty.

You quoted me $2400 for a brand new transmission, or $3000 for a "rebuild" of the existing transmission with the faulty part replaced.

Outstanding!

From what I can gather from the internet …

"The solenoids are mounted on the transmission valve body, within the transmission.
The solenoids are accessed via dropping the pan then removing the valve body."

"I have no idea how they come up with $3000, you can darn near change out the whole transmission for that!
So without knowing exactly why the quote, and what they are doing, I am in the ballpark for shift solenoids."

"Labor is book time of 3.5 hours to change."

labor 3.5 x $100 = $350
solenoid pack 1 x $200 = $200
fluid and pan gasket = $ 50
=========================================
$600


Needless to say, I will not be returned to your establishment for service nor purchase.

PS Your reasons for NOT doing the requested oil change and NOT giving the car your complimentary car wash, were pitiful.

PPS Shame on Hyundai for their 100,000-mile warranty dropping to 60,000 miles for subsequent owners. My old Honda took me from 150,000 to 225,000 on its odometer, without such warranty.
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